Housekeeping Manager

Oversees the facility's housekeeping department,

Ensuring high standards of cleanliness and organization by managing staff, coordinating daily operations, inspecting areas.

Maintaining inventory and controlling the budget.

Hiring and training staff, scheduling tasks, ordering supplies, conducting quality inspections, ensuring safety protocols are met, and collaborating with other departments to maintain a positive environment.

Core Responsibilities

• Staff Management:

Hire, train, supervise, and evaluate housekeeping staff, providing ongoing coaching and development.

• Operational Oversight:

Coordinate daily activities, including assigning tasks and ensuring thorough cleaning of all spaces, Including Washrooms and Pantries.

• Quality Control:

Conduct regular inspections to ensure cleanliness and maintenance standards are met, providing corrective actions where necessary.

• Inventory Management:

Monitor and order cleaning supplies, linens, and equipment, ensuring adequate stock levels are maintained.

• Budget Management:

Oversee the department's budget, ensuring cost-effective operations and resource allocation.

• Safety and Sanitation:

Implement and enforce health, safety, and sanitation protocols and guidelines.

• Guest/Staff Service:

Respond to and resolve guest/staff complaints related to housekeeping services, ensuring high levels of guest satisfaction.

• Interdepartmental Collaboration:

Work with other departments, such as the Architects and maintenance, to address facility issues promptly.

Key Skills Required

• Leadership:

  Ability to lead, motivate, and guide a team effectively.

• Organization:

  Strong organizational and multitasking skills to manage various tasks and priorities.

• Communication:

  Excellent communication skills to interact with staff, management, and guests.

• Attention to Detail:

  Meticulous attention to cleanliness and standards to maintain high levels of presentation.

• Customer Service:

  A strong focus on customer service and ensuring a positive guest experience.

• Budgeting:

  Experience in managing and controlling department budgets.

Education & Experience:

• A bachelor's degree.
• Working Experience of Minimum Five years in a Five Star Hotel/Commercial Property/Malls.
• Diploma in Hotel Management will be preferred and will be an added value