Housekeeping Executive

• Responsible for cleanliness, orderliness and appearance of the entire Retreat.
• Ensure that rooms are made as per company standard.
• Handle customer service and complaints.
• Prepare Housekeeping Budget.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
• Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
• Pay particular attention while organizing pest eradication activities.
• Develop and implement Housekeeping systems and procedures
• Prepare reports for management information.
• Assist Purchase department in selecting suppliers for items related to Housekeeping.
• Attending and resolving guest complaints.
• Verification of supplies consignments.
• Oversee laundry operations.
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement.
• Organize on-the job training and evaluate its effectiveness.
• Recommend recruitment of new personnel.

Other routine responsibilities:-

• Daily inspection of public areas.
• Daily briefing for the Housekeeping staffs.
• Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
• Immediately attending to guest requests.

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹23,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Yearly bonus

Education:

• Diploma (Preferred)

Experience:

• Housekeeping: 6 years (Preferred)

Work Location: In person