Welcoming Guests with a smile and give a fond farewell to Guest while at checkout. Register Guests based on the assigned rooms plan. Accommodates special requests whenever possible. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any clients. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Knows room locations, types of rooms available, and room rates. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms. Responsible for room keys. Knows how to use front office equipment, printers, scanners. Collect ID card copies from clients. Reports any unusual occurrences or requests to Front Office Manager. Knows all safety and emergency procedures and accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Ensure an adequate stock of front office supplies is available for the day’s/ shift operation. Replenish and make store request is required. Credit issues have to be reported to the Front Office Manager. Maintain log book for unusual events or incidents., Guest Complaints, Guest pending requests, any other relevant information, situations which requires follow-up, arrival and departure, late check in and check-outs if any and pending payment. Handling Guests complaints and concerns in an efficient and timely manner. Coordinating and multi-tasking job duties in a busy environment. Providing excellent customer service as per Sitaram standards. Co-ordinate with housekeeping for clearing of rooms. Collect the Guest's feedback during the Guest's departure along with his likes and dislikes. Perform basic cashier activities as and when required. Job Types: Full-time, Permanent Pay: ₹12,500.00 - ₹19,000.00 per month Benefits: Commuter assistance Food provided Leave encashment Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Experience: Hospitality: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Welcoming Guests with a smile and give a fond farewell to Guest while at checkout. Register Guests based on the assigned rooms plan. Accommodates special requests whenever possible. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any clients. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Knows room locations, types of rooms available, and room rates. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms. Responsible for room keys. Knows how to use front office equipment, printers, scanners. Collect ID card copies from clients. Reports any unusual occurrences or requests to Front Office Manager. Knows all safety and emergency procedures and accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Ensure an adequate stock of front office supplies is available for the day’s/ shift operation. Replenish and make store request is required. Credit issues have to be reported to the Front Office Manager. Maintain log book for unusual events or incidents., Guest Complaints, Guest pending requests, any other relevant information, situations which requires follow-up, arrival and departure, late check in and check-outs if any and pending payment. Handling Guests complaints and concerns in an efficient and timely manner. Coordinating and multi-tasking job duties in a busy environment. Providing excellent customer service as per Sitaram standards. Co-ordinate with housekeeping for clearing of rooms. Collect the Guest's feedback during the Guest's departure along with his likes and dislikes. Perform basic cashier activities as and when required. Job Types: Full-time, Permanent Pay: ₹12,500.00 - ₹19,000.00 per month Benefits: Commuter assistance Food provided Leave encashment Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Experience: Hospitality: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Responsible for cleanliness, orderliness and appearance of the entire Retreat. Ensure that rooms are made as per company standard. Handle customer service and complaints. Prepare Housekeeping Budget. Maintain par stock of guest supplies, cleaning supplies, linen and uniform. Organize inventories with Accounts and General Store for linen, uniform and fixed assets. Pay particular attention while organizing pest eradication activities. Develop and implement Housekeeping systems and procedures Prepare reports for management information. Assist Purchase department in selecting suppliers for items related to Housekeeping. Attending and resolving guest complaints. Verification of supplies consignments. Oversee laundry operations. Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement. Organize on-the job training and evaluate its effectiveness. Recommend recruitment of new personnel. Other routine responsibilities:- Daily inspection of public areas. Daily briefing for the Housekeeping staffs. Coordinating the preventive maintenance schedule of rooms and public area with maintenance department. Immediately attending to guest requests. Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹23,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Experience: Housekeeping: 6 years (Preferred) Work Location: In person
Responsible for cleanliness, orderliness and appearance of the entire Retreat. Ensure that rooms are made as per company standard. Handle customer service and complaints. Prepare Housekeeping Budget. Maintain par stock of guest supplies, cleaning supplies, linen and uniform. Organize inventories with Accounts and General Store for linen, uniform and fixed assets. Pay particular attention while organizing pest eradication activities. Develop and implement Housekeeping systems and procedures Prepare reports for management information. Assist Purchase department in selecting suppliers for items related to Housekeeping. Attending and resolving guest complaints. Verification of supplies consignments. Oversee laundry operations. Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement. Organize on-the job training and evaluate its effectiveness. Recommend recruitment of new personnel. Other routine responsibilities:- Daily inspection of public areas. Daily briefing for the Housekeeping staffs. Coordinating the preventive maintenance schedule of rooms and public area with maintenance department. Immediately attending to guest requests. Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹23,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Experience: Housekeeping: 6 years (Preferred) Work Location: In person
· Supervising junior team members · Pro-actively greeting and seating all patients to the restaurant. · Delivering excellent standards of service in a friendly and professional manner to our guest. · Assist with training and development of junior team members. · To deal efficiently and courteously with all patient queries. · Delivery consistent, exceptional service in line with the luxury standards. · Support manager in achieving all goals and key performance objective. · Compete with the enforce sanitation regulations and safety standards. · Have to ready weekly breakage report. · Ensure patients are serviced within specified time. · Has a good knowledge of food menu and presentation standards. · Communicate additional meal requirements and special requests to the kitchen. · Follow doctors daily food chart and avoids. · Any other responsibilities which assigned by the management. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Education: Diploma (Preferred) Language: English (Preferred) Work Location: In person
We are seeking a Trainee F&B Service/ Guest Service Associate to come on board with us immediately. It is not necessary for the candidate to have prior experience working in a hotel or restaurant. Duties and Responsibilities: Consistently offer professional, friendly and engaging service. Ensure herbal water refilled and placed on the side station. Wipe the glasses and lay the covers. Maintain cleanliness at the work station. Carry out any other tasks assigned by the Manager. Assist in the seating the Guest. Delight the guest by providing interactive services. Ensure the proper set up of all side stations in the outlet. Follow outlet policies, procedures and service standards. Follow all safety and sanitation policies when handling food. Ensure cleaning schedule is adhered to and to the required standard. Supply of food to the guest room when it is necessary. Any other responsibilities which assigned by the management on time. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹17,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Work Location: In person
Maintaining lawns and other green spaces. Installing landscapes and seasonal flower designs. Monitoring and ensuring plant health. Install and maintain seasonal plants. Mow, trim and fertilize green spaces. Prune and trim trees and bushes. Maintain all gardening equipment and machinery, like mowers, trimmers and leaf blowers. Coordinate repairs or replacements when required. Monitor and maintain the health of plants. Deal with pest problems that could damage plants. Keep gardens and green spaces clear of debris and litter. Supervise, train, and schedule gardeners, landscapers, and seasonal staff. Allocate daily tasks and monitor work quality and safety. Manage budgets for plants, tools, fertilizers, and equipment. Keep records of plant inventories, chemical usage, and maintenance schedules. Enforce safe working practices and adherence to environmental regulations. Implement sustainable gardening methods (composting, water conservation). Provide advice on seasonal budgets, plant purchases, and landscape improvements. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹21,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Work Location: In person
1. MAIN PURPOSE OF JOB:- Direct and control housekeeping operations and staff of the housekeeping department. Co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met. 2. JOB RESPONSIBILITY:- · Responsible for cleanliness, orderliness and appearance of the entire Retreat. · Ensure that rooms are made as per company standard. · Handle customer service and complaints. · Prepare Housekeeping Budget. · Maintain par stock of guest supplies, cleaning supplies, linen and uniform. · Organize inventories with Accounts and General Store for linen, uniform and fixed assets. · Pay particular attention while organizing pest eradication activities. · Develop and implement Housekeeping systems and procedures · Prepare reports for management information. · Assist Purchase department in selecting suppliers for items related to Housekeeping. · Attending and resolving guest complaints. · Verification of supplies consignments. · Oversee laundry operations. · Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement. · Organize on-the job training and evaluate its effectiveness. · Recommend recruitment of new personnel. Other routine responsibilities:- · Daily inspection of public areas · Daily briefing for the Housekeeping staffs. · Coordinating the preventive maintenance schedule of rooms and public area with maintenance department. · Immediately attending to guest requests. · Any other responsibility assigned by the Management on time. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
1. MAIN PURPOSE OF JOB:- Direct and control housekeeping operations and staff of the housekeeping department. Co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met. 2. JOB RESPONSIBILITY:- · Responsible for cleanliness, orderliness and appearance of the entire Retreat. · Ensure that rooms are made as per company standard. · Handle customer service and complaints. · Prepare Housekeeping Budget. · Maintain par stock of guest supplies, cleaning supplies, linen and uniform. · Organize inventories with Accounts and General Store for linen, uniform and fixed assets. · Pay particular attention while organizing pest eradication activities. · Develop and implement Housekeeping systems and procedures · Prepare reports for management information. · Assist Purchase department in selecting suppliers for items related to Housekeeping. · Attending and resolving guest complaints. · Verification of supplies consignments. · Oversee laundry operations. · Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement. · Organize on-the job training and evaluate its effectiveness. · Recommend recruitment of new personnel. Other routine responsibilities:- · Daily inspection of public areas · Daily briefing for the Housekeeping staffs. · Coordinating the preventive maintenance schedule of rooms and public area with maintenance department. · Immediately attending to guest requests. · Any other responsibility assigned by the Management on time. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
Enters and prepares the room for cleaning. Makes bed. Dusts the room and furniture. Read log at the start of each shift. Collect room checklists. Ensure Basket/Caddy is equipped with all necessary items (linen / toiletries). Check availability of linen. Follow up linen change in all room. Ensure soil linen transfer to the laundry. Check cleaning procedures in rooms, corridors, and toilets. Check maintenance work, enter in complaint book and report HK Supervisor. End of shift handover / enter log. Replenishes guestroom and bath supplies. Cleans the bathroom and closet. Replenish amenities according to the operational standards. Ensure security of guest rooms and privacy of guests Report missing or broken items to the Supervisor Responsible for the cleanliness and maintenance of his work area. Handover lost and found items to the Supervisor. Count solid linen handed over to Linen room. Check all electrical amenities are properly working. Clean water jug and glasses daily and fill water Responsible for following the standard operating procedures. Follow room check list Job Types: Permanent, Fresher Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Work Location: In person
Enters and prepares the room for cleaning. Makes bed. Dusts the room and furniture. Read log at the start of each shift. Collect room checklists. Ensure Basket/Caddy is equipped with all necessary items (linen / toiletries). Check availability of linen. Follow up linen change in all room. Ensure soil linen transfer to the laundry. Check cleaning procedures in rooms, corridors, and toilets. Check maintenance work, enter in complaint book and report HK Supervisor. End of shift handover / enter log. Replenishes guestroom and bath supplies. Cleans the bathroom and closet. Replenish amenities according to the operational standards. Ensure security of guest rooms and privacy of guests Report missing or broken items to the Supervisor Responsible for the cleanliness and maintenance of his work area. Handover lost and found items to the Supervisor. Count solid linen handed over to Linen room. Check all electrical amenities are properly working. Clean water jug and glasses daily and fill water Responsible for following the standard operating procedures. Follow room check list Job Types: Permanent, Fresher Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Work Location: In person
- Handling phone calls. - Coordinating interviews and meetings. - Data entering, Register updation and other NABH-related documentation. - Assist the Accounts department with the proper updating of purchase-related entries into the software. - Maintain accurate purchase requests, invoices and receipts. - Place purchase orders for the required goods and services. - Follow up on purchase requests and orders to ensure timely delivery. - Record and track inventory movements, including receipts and issues, systematically. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid time off Provident Fund Application Question(s): Basic Knowldge of MS Office and System handling Education: Bachelor's (Required) Work Location: In person
- Handling phone calls. - Coordinating interviews and meetings. - Data entering, Register updation and other NABH-related documentation. - Assist the Accounts department with the proper updating of purchase-related entries into the software. - Maintain accurate purchase requests, invoices and receipts. - Place purchase orders for the required goods and services. - Follow up on purchase requests and orders to ensure timely delivery. - Record and track inventory movements, including receipts and issues, systematically. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid time off Provident Fund Application Question(s): Basic Knowldge of MS Office and System handling Education: Bachelor's (Required) Work Location: In person
· Fully responsible for all aspects of all departments · Support and work with all Head of Departments in all aspects of running this organization · Ensure the premises are in operative condition as per category of the unit to receive & serve the guests · Conduct regular operations team meeting with all the HOD weekly to discuss routine operational matters, sales targets, guest’s feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to Managing Director · Ensure SOP implementation in all departments and check the same during routine operational checks. Managing Director / Consultant guidance to be taken wherever required · Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc.) · Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc.) with the Executive Chef. & Purchase Supervisor · Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase · Inspecting all departments for SOP implementation · Inspecting all department with their respective HOD’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture · Monitor the co-ordination between all departments for smooth & efficient operations · Assessing and reviewing customer satisfaction and service recovery process · Meet all dept. heads to review & train the staff to upkeep the human capital · Identifying staff learning needs and assisting with development · Providing timely and constructive feedback to all direct reports as and when required either formally or informally · Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business · Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization Knows how to use front office equipment printers, scanner · Be on available on call 24 hours a day to resolve any urgent problems on emergencies · Responsible for the overall management of the operation of the organization · Any other responsibility assigned by the management on time. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person