Hotel Sales Manager

Role & responsibilities

Sales Strategy and Planning:

• Develop and implement sales plans to achieve revenue targets and increase market share.
• Analyze market trends, competitor activities, and customer needs to identify business opportunities.
• Prepare and present sales forecasts, budgets, and reports to senior management.

Client Relationship Management:

• Build and maintain strong relationships with corporate clients, travel agents, event planners, and other key partners.
• Conduct regular meetings, presentations, and site visits with clients to showcase the hotel's services and facilities.
• Respond to client inquiries, negotiate contracts, and ensure customer satisfaction.

Team Management:

• Lead, train, and motivate the sales team to achieve individual and team sales targets.
• Conduct regular performance reviews and provide coaching and feedback to team members.
• Foster a collaborative and high performance sales culture within the team.

Sales and Marketing Activities:

• Develop and execute promotional campaigns, sales events, and marketing initiatives.
• Collaborate with the marketing team to create promotional materials and digital marketing content.
• Represent the hotel at industry events, trade shows, and networking functions.

Revenue Management:

• Work closely with the revenue management team to optimize pricing strategies and maximize occupancy.
• Monitor and analyze sales data to identify trends and opportunities for revenue growth.
• Implement strategies to enhance upselling and cross selling efforts.

Reporting and Analysis:

• Prepare and present regular sales reports, performance metrics, and market analysis to senior management.
• Use data and analytics to make informed decisions and adjust sales strategies as needed.
• Provide insights and recommendations to improve sales processes and customer experiences.

Preferred candidate profile

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in hotel sales, with a track record of achieving sales targets.
• Strong understanding of the hospitality industry and market trends.
• Excellent communication, negotiation, and interpersonal skills.
• Leadership and team management experience.
• Proficiency in Microsoft Office and CRM software.
• Willingness to travel for client meetings and industry events.
• Goal oriented with a strong drive to achieve sales targets.
• Creative and strategic thinker with the ability to identify new opportunities.
• Strong organizational and time management skills.
• Professional demeanor and a customer focused attitude.