Hotel Receptionist

Full job description

1. Reception and Guest Handling

• Greet and welcome visitors professionally and warmly.
• Direct guests to the appropriate person or department.
• Maintain the visitor logbook (entry/exit).

2. Telephone and Communication Handling

• Answer, screen, and forward incoming phone calls.
• Handle inquiries, take messages, or provide information.
• Manage internal communications or announcements when required.

3. Administrative Support

• Schedule and coordinate appointments or meetings.
• Maintain office records and manage filing systems.
• Handle correspondence (emails, couriers, letters).

4. Front Desk Management

• Maintain a clean, organized, and professional front desk environment.
• Order and manage office supplies inventory.
• Ensure all front office equipment is functioning properly.

5. Customer Service

• Assist clients or customers with basic queries or service information.
• Handle complaints or redirect them to the concerned department.

6. Coordination Tasks

• Coordinate with housekeeping, maintenance, and security.
• Support HR/admin during interviews, onboarding, or employee events.

7. Data Entry and Documentation

• Enter and update data related to appointments, clients, or office activities.
• Maintain attendance or visitor reports.

Key Skills Required

• Excellent communication and interpersonal skills
• Good organizational and multitasking abilities
• Professional appearance and demeanor
• Proficiency in MS Office and basic computer skills
• Calm under pressure and customer-service oriented
• Direct guests to the appropriate person or department.
• Maintain the visitor logbook (entry/exit).

Benefits:

• Cell phone reimbursement
• Food provided
• Internet reimbursement

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person