Hotel Receptionist

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Hotel Receptionist at Arogyadham Retreat in Rishikesh, you will play a crucial role in ensuring the smooth operation of front desk activities. Your primary responsibility will be to handle front desk operations, process reservations, manage check-ins and check-outs, answer phone calls, and deliver exceptional customer service. Your excellent communication and interpersonal skills will be essential in providing a seamless and satisfying experience for our guests. Key Responsibilities: - Manage front desk operations efficiently - Process reservations accurately - Handle check-ins and check-outs promptly - Answer phone calls and respond to inquiries in a professional manner - Provide exceptional customer service to ensure guest satisfaction Qualifications Required: - Strong interpersonal skills and effective communication abilities - Proficiency in receptionist duties, including check-ins and check-outs - Experience with reservations and phone etiquette - Excellent organizational and multitasking abilities - Fluency in English and Hindi is preferred - Previous experience in the hospitality industry is a plus,

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