Lead and manage all front office operations including front desk, reservations, concierge, and bell services. Ensure efficient check-in/check-out processes and prompt resolution of guest concerns or issues. Monitor guest satisfaction levels and implement service improvements based on feedback. Supervise, train, and schedule front office staff to ensure high levels of performance and morale. Manage room inventory and collaborate with the reservations and revenue management teams to optimize occupancy and rates. Maintain compliance with health, safety, and company policies at all times. Prepare and analyze front office reports including occupancy, revenue, and departmental expenses. Work collaboratively with other departments (Housekeeping, Maintenance, Sales, F&B) to ensure seamless guest experiences. Uphold Abi’s Hotel Group’s brand standards and guest service philosophy. Handle VIP guests, special requests, and escalate concerns as needed. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Food provided Paid time off Work Location: In person
The Front Office Receptionist is the first point of contact for guests, responsible for delivering excellent guest service, handling check-in/check-out, managing reservations, and ensuring smooth front office operations while maintaining professional behavior and appearance at all times. Greet guests professionally upon arrival and handle check-in/check-out smoothly. Manage reservations, cancellations, and modifications accurately. Handle all guest inquiries, complaints, and requests efficiently and politely. Coordinate with other departments (Housekeeping, F&B, Maintenance) to ensure seamless guest experience. Manage calls, emails, and online communications in a timely and professional manner. Collect payments, handle cash, and maintain accurate billing and guest records. Maintain the front desk area clean, presentable, and organized at all times. Follow hotel security protocols and manage emergency procedures responsibly. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Food provided Paid time off Experience: Hotel: 2 years (Preferred) Shift availability: Day Shift (Preferred) Overnight Shift (Preferred) Night Shift (Preferred) Work Location: In person
The Front Office Receptionist is the first point of contact for guests, responsible for delivering excellent guest service, handling check-in/check-out, managing reservations, and ensuring smooth front office operations while maintaining professional behavior and appearance at all times. Greet guests professionally upon arrival and handle check-in/check-out smoothly. Manage reservations, cancellations, and modifications accurately. Handle all guest inquiries, complaints, and requests efficiently and politely. Coordinate with other departments (Housekeeping, F&B, Maintenance) to ensure seamless guest experience. Manage calls, emails, and online communications in a timely and professional manner. Collect payments, handle cash, and maintain accurate billing and guest records. Maintain the front desk area clean, presentable, and organized at all times. Follow hotel security protocols and manage emergency procedures responsibly. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Food provided Paid time off Experience: Hotel: 2 years (Preferred) Shift availability: Day Shift (Preferred) Overnight Shift (Preferred) Night Shift (Preferred) Work Location: In person
Greet guests professionally upon arrival and handle check-in/check-out smoothly. Manage reservations, cancellations, and modifications accurately. Handle all guest inquiries, complaints, and requests efficiently and politely. Coordinate with other departments (Housekeeping, F&B, Maintenance) to ensure seamless guest experience. Manage calls, emails, and online communications in a timely and professional manner. Collect payments, handle cash, and maintain accurate billing and guest records. Maintain the front desk area clean, presentable, and organized at all times. Follow hotel security protocols and manage emergency procedures responsibly. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Food provided Paid time off Experience: Hotel: 1 year (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
Key Responsibilities Manage daily accounting operations including accounts receivable, accounts payable, and general ledger. Prepare and maintain accurate financial records, vouchers, and reports. Handle billing, vendor payments, bank reconciliation, and petty cash management. Assist in preparing monthly profit and loss statements, balance sheets, and management reports. Monitor revenue collections, audit cash/credit transactions, and ensure compliance with hotel accounting policies. Coordinate with the Front Office and F&B departments for daily sales summaries and reconciliation. Support audits, taxation, and statutory compliance requirements. Maintain proper documentation and filing of financial records. Job Type: Full-time Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Food provided Paid time off Experience: Accounting: 3 years (Preferred) Location: Thanjavur, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Key Responsibilities Manage daily accounting operations including accounts receivable, accounts payable, and general ledger. Prepare and maintain accurate financial records, vouchers, and reports. Handle billing, vendor payments, bank reconciliation, and petty cash management. Assist in preparing monthly profit and loss statements, balance sheets, and management reports. Monitor revenue collections, audit cash/credit transactions, and ensure compliance with hotel accounting policies. Coordinate with the Front Office and F&B departments for daily sales summaries and reconciliation. Support audits, taxation, and statutory compliance requirements. Maintain proper documentation and filing of financial records. Job Type: Full-time Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Food provided Paid time off Experience: Accounting: 3 years (Preferred) Location: Thanjavur, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Key Responsibilities Manage daily accounting operations including accounts receivable, accounts payable, and general ledger. Prepare and maintain accurate financial records, vouchers, and reports. Handle billing, vendor payments, bank reconciliation, and petty cash management. Assist in preparing monthly profit and loss statements, balance sheets, and management reports. Monitor revenue collections, audit cash/credit transactions, and ensure compliance with hotel accounting policies. Coordinate with the Front Office and F&B departments for daily sales summaries and reconciliation. Support audits, taxation, and statutory compliance requirements. Maintain proper documentation and filing of financial records. Job Type: Full-time Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Food provided Paid time off Experience: Accounting: 3 years (Preferred) Location: Thanjavur, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person