Hotel Receptionist | Front Desk Receptionist

0 years

1 - 3 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hotel Receptionist – Visamo Nalsarovar Resort (28 Rooms)
Location: Bavla, AhmedabadJob Type: Full-time | Work Location: On-site

Pay: Up to ₹30,000 per month (based on experience and performance)

Perks: Free accommodation, food provided, yearly bonus (performance-based)

About Us:

Visamo Nalsarovar Resort is a 28-room boutique property located near Nalsarovar in Bavla, Ahmedabad. The resort offers a perfect blend of nature, comfort, and personalized hospitality. Known for its peaceful ambiance and attention to detail, Visamo provides an exceptional experience to guests seeking relaxation and quality service.

Job Summary:
We are looking for a friendly, professional, and customer-focused Hotel Receptionist to join our front office team. As the first point of contact, you will ensure a smooth check-in and check-out process and provide excellent service throughout each guest’s stay.

Key Responsibilities:

  • Welcome and assist guests professionally
  • Handle check-ins, check-outs, and reservations efficiently
  • Manage cancellations, modifications, and billing accurately
  • Provide information about resort amenities and local attractions
  • Address guest queries and resolve issues promptly
  • Process payments and maintain billing records
  • Coordinate with housekeeping and other departments
  • Maintain a clean and organized front desk
  • Follow hotel security and confidentiality standards

Requirements:

  • Bachelor’s or Master’s degree in Hotel Management (BHM or MHM preferred)
  • Prior experience as a Front Desk Associate or Receptionist preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking ability
  • Basic proficiency in MS Office and hotel management software (PMS)
  • Professional appearance and positive attitude
  • Willingness to work in shifts, including weekends and holidays
  • Fluency in English and local languages; additional languages are a plus

Benefits:

  • Competitive pay up to ₹25,000 per month (based on experience and performance)
  • Yearly performance bonus
  • On-site accommodation
  • Complimentary meals during duty
  • Training and career growth opportunities

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Paid sick time
  • Paid time off

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