Job Summary: We are looking for a friendly, professional, and customer-focused Hotel Receptionist to join our team. As the first point of contact for guests, you will ensure a warm welcome, smooth check-in/check-out process, and excellent customer service throughout their stay. If you have strong communication skills, a positive attitude, and a passion for hospitality, we’d love to hear from you! Key Responsibilities: Greet and welcome guests with a warm and friendly attitude. Manage check-ins and check-outs efficiently. Handle guest reservations, cancellations, and modifications. Provide accurate information about hotel facilities, services, and local attractions. Address guest inquiries and resolve complaints promptly and professionally. Process payments, invoices, and maintain accurate billing records. Coordinate with housekeeping and other departments to ensure smooth operations. Maintain a clean and organized front desk area. Adhere to hotel policies, security, and confidentiality standards. Requirements: Previous experience as a receptionist, front desk associate, or in a similar role (preferred). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office and hotel management software (PMS). Ability to handle cash, credit card transactions, and billing procedures. A positive and professional appearance and demeanor. Willingness to work in shifts, including weekends and holidays. Fluency in English and local languages; additional languages are a plus. Benefits: Competitive salary Meals on duty Training and career growth opportunities If you have a passion for hospitality and enjoy creating memorable guest experiences, apply now and be a part of our team! Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person
Job Summary: We are looking for a friendly, professional, and customer-focused Hotel Receptionist to join our team. As the first point of contact for guests, you will ensure a warm welcome, smooth check-in/check-out process, and excellent customer service throughout their stay. If you have strong communication skills, a positive attitude, and a passion for hospitality, we’d love to hear from you! Key Responsibilities: Greet and welcome guests with a warm and friendly attitude. Manage check-ins and check-outs efficiently. Handle guest reservations, cancellations, and modifications. Provide accurate information about hotel facilities, services, and local attractions. Address guest inquiries and resolve complaints promptly and professionally. Process payments, invoices, and maintain accurate billing records. Coordinate with housekeeping and other departments to ensure smooth operations. Maintain a clean and organized front desk area. Adhere to hotel policies, security, and confidentiality standards. Requirements: Previous experience as a receptionist, front desk associate, or in a similar role (preferred). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office and hotel management software (PMS). Ability to handle cash, credit card transactions, and billing procedures. A positive and professional appearance and demeanor. Willingness to work in shifts, including weekends and holidays. Fluency in English and local languages; additional languages are a plus. Benefits: Competitive salary Meals on duty Training and career growth opportunities If you have a passion for hospitality and enjoy creating memorable guest experiences, apply now and be a part of our team! Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person
Job Title: Office Assistant (Back Office) Location: Satellite, Ahmedabad Salary: ₹13,000 to ₹18,000 (negotiable based on experience) About the Role: We are looking for a reliable and experienced Office Assistant to join our back office team. This role does not involve on-site work at the resort. The Office Assistant will be responsible for handling booking inquiries and reservations, managing software for bookings, replying to emails, and coordinating with travel agents and online travel agencies (OTAs). Key Responsibilities: Handle all incoming booking inquiries and finalize reservations Manage booking software and maintain accurate records Respond promptly and professionally to customer emails Coordinate with travel agents and OTA partners to maximize bookings Ensure smooth back-office operations and customer satisfaction Qualifications: Minimum 2 years of experience in direct customer interaction roles Strong computer skills and ability to work with booking software Good written and verbal communication skills Must be available to work Monday to Sunday , 9 AM to 5 PM (one weekday off) Compensation: Salary range: Upto ₹18,000 per month Final compensation to be determined based on experience and performance Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person Expected Start Date: 16/06/2025
Hotel Receptionist – Visamo Nalsarovar Resort (28 Rooms) Location: Bavla, Ahmedabad Job Type: Full-time | Work Location: On-site Pay: Up to ₹30,000 per month (based on experience and performance) Perks: Free accommodation, food provided, yearly bonus (performance-based) About Us: Visamo Nalsarovar Resort is a 28-room boutique property located near Nalsarovar in Bavla, Ahmedabad. The resort offers a perfect blend of nature, comfort, and personalized hospitality. Known for its peaceful ambiance and attention to detail, Visamo provides an exceptional experience to guests seeking relaxation and quality service. Job Summary: We are looking for a friendly, professional, and customer-focused Hotel Receptionist to join our front office team. As the first point of contact, you will ensure a smooth check-in and check-out process and provide excellent service throughout each guest’s stay. Key Responsibilities: Welcome and assist guests professionally Handle check-ins, check-outs, and reservations efficiently Manage cancellations, modifications, and billing accurately Provide information about resort amenities and local attractions Address guest queries and resolve issues promptly Process payments and maintain billing records Coordinate with housekeeping and other departments Maintain a clean and organized front desk Follow hotel security and confidentiality standards Requirements: Bachelor’s or Master’s degree in Hotel Management (BHM or MHM preferred) Prior experience as a Front Desk Associate or Receptionist preferred Excellent communication and interpersonal skills Strong organizational and multitasking ability Basic proficiency in MS Office and hotel management software (PMS) Professional appearance and positive attitude Willingness to work in shifts, including weekends and holidays Fluency in English and local languages; additional languages are a plus Benefits: Competitive pay up to ₹25,000 per month (based on experience and performance) Yearly performance bonus On-site accommodation Complimentary meals during duty Training and career growth opportunities Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Food provided Paid sick time Paid time off
About the Role We are looking for a smart and well-spoken individual to manage guest inquiries and convert them into confirmed bookings. The role involves handling calls, emails, and social media messages from guests interested in staying at our resort. You’ll play a key part in ensuring every inquiry is handled politely, promptly, and professionally. Key Responsibilities Respond to all guest inquiries received via phone, email, WhatsApp, and social media . Share room options, rates, and availability details clearly and confidently. Maintain daily inquiry and booking records in Google Sheets or Excel. Follow up with interested guests to close bookings. Coordinate with the resort operations team for guest check-ins and special requests. Represent the brand with a courteous tone and professional communication at all times. Required Skills Languages: Gujarati and Hindi (fluent), able to understand and reply in basic English. Good phone etiquette and communication skills. Confidence in handling customer calls and follow-ups. Familiar with using WhatsApp Web, Instagram, Gmail, and Google Sheets . Positive attitude, patience, and polite personality. Preferred Qualification Graduate or diploma holder (any stream). Prior experience in hospitality, front office, or customer service will be an advantage. Work Schedule Full-time position (day shift) Weekly off: one day between Monday–Thursday Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Flexible schedule Paid time off Work from home Work Location: In person