Hotel Receptionist

Job Description

Join Our Team as a Hotel Receptionist! Are you passionate about hospitality and providing exceptional service to guests from all walks of life? Do you thrive in a fast-paced environment where no two days are the same? If so, we're looking for someone just like you to join our team as a Hotel Receptionist! As the face of our hotel, you'll be the first point of contact for guests, providing them with a warm welcome and ensuring their stay is as comfortable and enjoyable as possible. From checking guests in and out, to handling inquiries and reservations, your role will be vital in creating a positive and memorable experience for everyone who walks through our doors. Key Responsibilities: Greet guests with a friendly and welcoming demeanor upon arrival Efficiently check guests in and out, processing payments and providing necessary information Answer phone calls, emails, and in-person inquiries promptly and professionally Assist guests with special requests, such as booking tours or making restaurant reservations Handle any guest concerns or complaints with empathy and efficiency, striving to resolve issues in a timely manner Maintain a tidy and organized reception area, ensuring it reflects the high standards of our hotel Collaborate with other departments to ensure seamless communication and guest satisfaction throughout their stay Requirements: Previous experience in a customer service role, preferably within the hospitality industry Excellent communication and interpersonal skills, with a genuine passion for helping others Strong organizational skills and the ability to multitask in a fast-paced environment Proficiency in using computer systems and hotel management software Flexibility to work various shifts, including evenings, weekends, and holidays A positive attitude and a willingness to go above and beyond to exceed guest expectations Benefits: Competitive salary and benefits package Opportunities for career growth and development A supportive and inclusive work environment Discounts on hotel stays and other amenities If you're ready to embark on a rewarding career in hospitality and become an integral part of our team, we'd love to hear from you! Apply now with your resume and cover letter outlining why you'd be the perfect fit for the role of Hotel Receptionist. We can't wait to welcome you aboard! Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Rotational shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 01/08/2025