Join Our Team as a Hotel Receptionist! Are you passionate about hospitality and providing exceptional service to guests from all walks of life? Do you thrive in a fast-paced environment where no two days are the same? If so, we're looking for someone just like you to join our team as a Hotel Receptionist! As the face of our hotel, you'll be the first point of contact for guests, providing them with a warm welcome and ensuring their stay is as comfortable and enjoyable as possible. From checking guests in and out, to handling inquiries and reservations, your role will be vital in creating a positive and memorable experience for everyone who walks through our doors. Key Responsibilities: Greet guests with a friendly and welcoming demeanor upon arrival Efficiently check guests in and out, processing payments and providing necessary information Answer phone calls, emails, and in-person inquiries promptly and professionally Assist guests with special requests, such as booking tours or making restaurant reservations Handle any guest concerns or complaints with empathy and efficiency, striving to resolve issues in a timely manner Maintain a tidy and organized reception area, ensuring it reflects the high standards of our hotel Collaborate with other departments to ensure seamless communication and guest satisfaction throughout their stay Requirements: Previous experience in a customer service role, preferably within the hospitality industry Excellent communication and interpersonal skills, with a genuine passion for helping others Strong organizational skills and the ability to multitask in a fast-paced environment Proficiency in using computer systems and hotel management software Flexibility to work various shifts, including evenings, weekends, and holidays A positive attitude and a willingness to go above and beyond to exceed guest expectations Benefits: Competitive salary and benefits package Opportunities for career growth and development A supportive and inclusive work environment Discounts on hotel stays and other amenities If you're ready to embark on a rewarding career in hospitality and become an integral part of our team, we'd love to hear from you! Apply now with your resume and cover letter outlining why you'd be the perfect fit for the role of Hotel Receptionist. We can't wait to welcome you aboard! Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Rotational shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 01/08/2025

Join Our Team as a Hotel Receptionist! Are you passionate about hospitality and providing exceptional service to guests from all walks of life? Do you thrive in a fast-paced environment where no two days are the same? If so, we're looking for someone just like you to join our team as a Hotel Receptionist! As the face of our hotel, you'll be the first point of contact for guests, providing them with a warm welcome and ensuring their stay is as comfortable and enjoyable as possible. From checking guests in and out, to handling inquiries and reservations, your role will be vital in creating a positive and memorable experience for everyone who walks through our doors. Key Responsibilities: Greet guests with a friendly and welcoming demeanor upon arrival Efficiently check guests in and out, processing payments and providing necessary information Answer phone calls, emails, and in-person inquiries promptly and professionally Assist guests with special requests, such as booking tours or making restaurant reservations Handle any guest concerns or complaints with empathy and efficiency, striving to resolve issues in a timely manner Maintain a tidy and organized reception area, ensuring it reflects the high standards of our hotel Collaborate with other departments to ensure seamless communication and guest satisfaction throughout their stay Requirements: Previous experience in a customer service role, preferably within the hospitality industry Excellent communication and interpersonal skills, with a genuine passion for helping others Strong organizational skills and the ability to multitask in a fast-paced environment Proficiency in using computer systems and hotel management software Flexibility to work various shifts, including evenings, weekends, and holidays A positive attitude and a willingness to go above and beyond to exceed guest expectations Benefits: Competitive salary and benefits package Opportunities for career growth and development A supportive and inclusive work environment Discounts on hotel stays and other amenities If you're ready to embark on a rewarding career in hospitality and become an integral part of our team, we'd love to hear from you! Apply now with your resume and cover letter outlining why you'd be the perfect fit for the role of Hotel Receptionist. We can't wait to welcome you aboard! Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Rotational shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 01/08/2025

We are seeking a dynamic and experienced Hotel Manager to oversee the day-to-day operations of our boutique hotel, which includes 11 guest rooms, a full-service restaurant, a rooftop café, banquet and conference facilities, and a pool. The ideal candidate will ensure exceptional guest service, maximize profitability, manage staff across all departments, and uphold high standards of cleanliness, safety, and hospitality. Key Responsibilities: 1. Operations & Guest Services Ensure smooth daily operations across all hotel departments (front desk, housekeeping, F&B, events, pool, and maintenance). Monitor guest satisfaction and respond promptly to guest complaints and feedback. Implement and uphold service standards to ensure exceptional guest experiences. 2. Staff Management Recruit, train, schedule, and supervise hotel staff. Conduct performance reviews and ensure team motivation and productivity. Maintain a positive and professional work environment. 3. Financial Management Prepare and manage budgets, monitor expenses, and optimize operational costs. Analyze revenue reports and implement strategies to maximize room occupancy, restaurant/café revenue, and event bookings. Approve payroll, vendor payments, and purchases. 4. Sales, Marketing & Events Collaborate with the marketing team to promote the hotel on OTAs, social media, and local networks. Oversee event bookings, planning, and execution (banquet, conferences, etc.). Drive upselling opportunities and guest loyalty initiatives. 5. Facility Maintenance & Compliance Ensure the property, including rooms, pool, café, and banquet areas, are maintained in excellent condition. Oversee safety, hygiene, and health protocols across departments. Ensure compliance with local laws, licensing, fire safety, and employment regulations. Requirements: Bachelor’s degree in Hotel Management or related field (preferred). 2+ years of experience as a Hotel Manager (hospitality industry) Strong leadership, organizational, and communication skills. Proficient in property management systems (PMS) and Microsoft Office. Ability to work under pressure and handle multiple responsibilities. Customer-first mindset with a passion for hospitality and service excellence. Benefits: Competitive salary + performance bonuses Meals during shifts Accommodation (if applicable) Opportunity for career growth within the hospitality group Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift Work Location: In person Application Deadline: 20/06/2025 Expected Start Date: 01/08/2025

Join the Team at The Catel Hotel – A Premium Hospitality Experience Location: [Malda, West Bengal] Job Type: Full-Time Salary: ₹ 10000-15000 per month + Free Meals About the Role: We are looking for a skilled and professional Head Waiter to lead our service team and ensure excellent guest service at The Catel Hotel . If you have leadership qualities, attention to detail, and a passion for hospitality, we want you on our team. Key Responsibilities: Lead, supervise, and train junior waiters and service staff Ensure smooth and efficient restaurant operations Welcome guests warmly and manage their dining experience Take and manage orders accurately and coordinate with the kitchen Handle guest queries, complaints, and special requests professionally Maintain cleanliness and hygiene standards at all times Ensure staff follow proper grooming and service protocols Requirements: Minimum 1 years experience in a similar role (preferred in hotel/restaurant) Strong leadership, communication & interpersonal skills Well-groomed, polite, and disciplined Ability to work in a fast-paced environment with a team Knowledge of F&B service standards and restaurant operations Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Fixed shift Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 01/08/2025

Join Our Team at The Catel Hotel – Excellence in Every Detail Location: [Your City, e.g., Malda, West Bengal] Job Type: Full-Time Salary: ₹10k-15k per month + Free Meals Job Role: We are hiring an experienced and detail-oriented Head of Housekeeping to manage our housekeeping operations and maintain the highest cleanliness standards across guest rooms and public areas at The Catel Hotel . Key Responsibilities: Supervise, train, and lead the housekeeping staff Ensure all guest rooms and public areas are clean, well-maintained, and up to hotel standards Assign daily tasks and inspect rooms to ensure quality Maintain inventory of cleaning supplies and linen Handle guest requests or complaints related to housekeeping Prepare duty rosters and manage staff schedules Ensure hygiene and safety protocols are followed strictly Candidate Requirements: Minimum 1 years of experience in housekeeping (1+ year in a supervisory role preferred) Strong leadership and organizational skills Eye for cleanliness and detail Ability to handle a team and get work done under pressure Basic knowledge of housekeeping equipment and chemicals Polite, professional, and presentable Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Fixed shift Work Location: In person Application Deadline: 08/07/2025 Expected Start Date: 01/08/2025

Join the Team at The Catel Hotel – A Premium Hospitality Experience Location: [Malda, West Bengal] Job Type: Full-Time Salary: ₹ 10000-15000 per month + Free Meals About the Role: We are looking for a skilled and professional Head Waiter to lead our service team and ensure excellent guest service at The Catel Hotel . If you have leadership qualities, attention to detail, and a passion for hospitality, we want you on our team. Key Responsibilities: Lead, supervise, and train junior waiters and service staff Ensure smooth and efficient restaurant operations Welcome guests warmly and manage their dining experience Take and manage orders accurately and coordinate with the kitchen Handle guest queries, complaints, and special requests professionally Maintain cleanliness and hygiene standards at all times Ensure staff follow proper grooming and service protocols Requirements: Minimum 1 years experience in a similar role (preferred in hotel/restaurant) Strong leadership, communication & interpersonal skills Well-groomed, polite, and disciplined Ability to work in a fast-paced environment with a team Knowledge of F&B service standards and restaurant operations Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Fixed shift Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 01/08/2025

Join Our Team at The Catel Hotel – Excellence in Every Detail Location: [Your City, e.g., Malda, West Bengal] Job Type: Full-Time Salary: ₹10k-15k per month + Free Meals Job Role: We are hiring an experienced and detail-oriented Head of Housekeeping to manage our housekeeping operations and maintain the highest cleanliness standards across guest rooms and public areas at The Catel Hotel . Key Responsibilities: Supervise, train, and lead the housekeeping staff Ensure all guest rooms and public areas are clean, well-maintained, and up to hotel standards Assign daily tasks and inspect rooms to ensure quality Maintain inventory of cleaning supplies and linen Handle guest requests or complaints related to housekeeping Prepare duty rosters and manage staff schedules Ensure hygiene and safety protocols are followed strictly Candidate Requirements: Minimum 1 years of experience in housekeeping (1+ year in a supervisory role preferred) Strong leadership and organizational skills Eye for cleanliness and detail Ability to handle a team and get work done under pressure Basic knowledge of housekeeping equipment and chemicals Polite, professional, and presentable Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Fixed shift Work Location: In person Application Deadline: 08/07/2025 Expected Start Date: 01/08/2025