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Santu Gsm An Eco Resort
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Hotel Operations Manager

Hotel Operations Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Santu Gsm An Eco Resort

0 years

0 Lacs

bhavnagar gujarat india

Posted:3 days ago| Platform:

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Skills Required

training communication management service

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role located in Bhavnagar for a Hotel Operations Manager. The Hotel Operations Manager will oversee the daily operations of the resort, ensuring all services and departments function efficiently. Responsibilities include managing staff, implementing training programs, maintaining high levels of customer satisfaction, ensuring smooth communication across teams, and sustaining operational excellence. The role also involves addressing guest inquiries and feedback to create an exceptional guest experience.

Qualifications

Strong skills in Operations Management and the ability to optimize daily operations
Proven experience in Customer Satisfaction and delivering outstanding guest experiences
Excellent Communication and interpersonal skills
Proficiency in Customer Service best practices and techniques
Experience in staff Training and team development
Strong problem-solving and decision-making skills
Ability to lead and manage diverse teams effectively
Education: Bachelor's degree in Hospitality Management, Business Administration, or similar fields preferred
Previous experience in a similar operations or management role at a hotel or resort is advantageous

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Hotel Operations Manager