Hotel Operations Manager

0 years

1 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Oversee Daily Operations:Manage the day-to-day functions of the hotel, ensuring seamless coordination between departments like front desk, housekeeping, food and beverage, and maintenance.
  • Guest Experience:Ensure high levels of guest satisfaction by maintaining quality standards and promptly resolving guest complaints and concerns.
  • Staff Management:Recruit, train, and supervise hotel staff, fostering a positive team environment and ensuring staff performance meets standards.
  • Financial Management:Monitor and manage hotel budgets, control expenses, and contribute to maximizing profitability and revenue.
  • Operational Efficiency:Implement and enforce policies and procedures, conduct regular facility inspections, and monitor inventory to optimize workflow and efficiency.
  • Compliance:Ensure the hotel complies with health, safety, and local regulations.

Required Skills and Qualifications

  • Education:A degree in hospitality management or a related field is often preferred.
  • Experience:Several years of experience in hotel operations, with proven leadership skills, is crucial.
  • Communication & Interpersonal Skills:Excellent verbal and written communication, strong leadership, and the ability to interact effectively with staff and guests are essential.
  • Problem-Solving:The ability to analyze issues, think critically, and implement effective solutions is key.
  • Attention to Detail:A meticulous eye for detail is necessary for maintaining high standards across all operations.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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