Posted:4 hours ago|
Platform:
On-site
Full Time
· Lead front desk operations, ensuring excellent guest service, smooth check-ins/outs, and prompt resolution of guest issues.
· Maintain a courteous and welcoming environment at all times.
· Handle reservations, inquiries, and guest concerns professionally in person and over the phone.
· Apply suggestive selling techniques to boost room sales and occupancy.
· Supervise shift operations, ensuring adherence to SOPs and service standards.
· Guide, train, and motivate the front office team for optimal performance.
· Address guest complaints efficiently to ensure satisfaction.
· Manage billing, verify charges, and maintain cash handling procedures.
· Coordinate with housekeeping, reservations, and other departments for seamless service delivery.
· Operate communication systems (EPBX), manage wake-up calls, and handle guest requests.
· Review billing instructions, update records, and ensure accurate financial transactions.
· Maintain the front office logbook and monitor guest safety protocols.
· Act as a point of contact in the absence of the Duty Manager or Front Office Manager.
· Support hotel operations during peak times and participate in hotel committees.
· Lead by example—upholding standards, sharing expertise, and inspiring the team.
· Possess sound knowledge of IDS software for reservations, billing, and front desk operations.
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
Grand Geet Hotels
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
1.68 - 2.16 Lacs P.A.
civil lines, kanpur, uttar pradesh
Experience: Not specified
1.68 - 2.16 Lacs P.A.
chandigarh
Salary: Not disclosed
chandigarh
2.16 - 2.4 Lacs P.A.
mangalore, karnataka
1.44 - 2.04 Lacs P.A.
2.16 - 3.0 Lacs P.A.
sikar, rajasthan
2.16 - 3.0 Lacs P.A.
Coimbatore, Tamil Nadu
Experience: Not specified
1.8 - 2.16 Lacs P.A.
Vasai, Maharashtra
1.44 - 1.92 Lacs P.A.
3.0 - 4.0 Lacs P.A.
