Hotel Brand Standard Auditor

As a Virtual Hotel Brand Standard Auditor based in India, your role involves conducting remote assessments to ensure that hospitality brands maintain their quality standards. This includes verifying hotel websites and booking platforms for brand compliance through online reviews, assessing customer service via phone or video calls, analyzing guest experiences based on online feedback and social media, verifying hotel policies and staff training to meet brand standards, and providing detailed assessments and consulting reports. Key Responsibilities: - Conduct remote assessments to ensure hospitality brands maintain quality standards - Verify hotel websites and booking platforms for brand compliance - Assess customer service via phone or video calls - Analyze guest experiences based on online feedback and social media - Verify hotel policies and staff training to meet brand standards - Provide detailed assessments and consulting reports Qualifications Required: - Background in hotel management or quality assessment - Strong analytical skills to interpret data effectively - Proficiency in written and verbal English for effective communication - Ability to work autonomously and meet deadlines independently - Technical skills including proficiency in Microsoft Office, Zoom, Teams, and online collaboration tools If you are seeking a freelance, remote position that allows you to work from home while contributing to maintaining brand standards for hospitality establishments, this role offers you the flexibility and challenge you may be looking for. Your commitment to quality assurance for hospitality brands aligns with our values, and your unique perspective and contribution will be valued and respected in our inclusive team.,