36 Quality Assessment Jobs

URGENT HIRING !!! For more information call or whatsapp+91 8800897895 location's : Canada , Australia , UK, Germany( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Objectives of this role Collaborate with the development team to ensure the products are designed and created with the highest quality standards. Develop and document test plans, test cases, and test scripts to provide comprehensive and practical testing of our products. Conduct manual and automated testing to ensure our products meet customer expectations and regulatory requirements. Identify, track and report software defects and work with cross-functional teams to resolve them. Your tasks Improve testing processes and methodologies to ensure delivery of high-quality software to the clients. Conduct functional and regression testing to uncover defects that existing test cases may not cover. Ensure that products and services meet industry standards, regulatory requirements and user expectations. Work with other teams, including development, product management and customer support, to ensure a seamless experience for our clients.

You will be joining a dynamic team at TSL Consulting Pvt Ltd as an Outbound Sales Quality Analyst and Training Specialist. Your primary responsibility will involve overseeing the quality of outbound calls made by the sales team, as well as providing comprehensive training on call handling, IT solutions, and consultative selling techniques. Your key responsibilities will include conducting regular quality assessments on outbound calls to ensure compliance with company standards. You will be tasked with developing quality evaluation criteria and metrics to improve the effectiveness of outbound calls. Additionally, you will provide feedback and coaching to sales team members based on quality assessment findings to enhance their performance and promote continuous growth. Collaboration with sales and training teams will be essential in designing and delivering training programs tailored to call handling techniques, IT solutions, and consultative selling strategies. You will be expected to customize training materials to address specific needs identified through quality assessments and stay informed about industry trends and IT advancements to keep training content relevant. As a subject matter expert, you will offer guidance and support to sales team members, monitor performance metrics related to outbound call quality and training effectiveness, and recommend improvements as necessary. Your contribution will be crucial in upholding the excellence of outbound sales efforts and equipping team members with the skills needed for success. If you are enthusiastic about driving performance, fostering growth, and making a significant impact in outbound sales, we welcome you to be a part of our team at TSL Consulting Pvt Ltd.,

As a Project Manager (Solar Power Plant), you will be responsible for supervising solar installers, technicians, and subcontractors to ensure compliance with safety standards during solar installation projects in the Pune & Mumbai regions over a period of 6 months to 1 year. Your key responsibilities will include estimating materials, equipment, and personnel required for residential, commercial, or industrial solar projects, as well as preparing project proposals, budgets, and schedules. You will plan and coordinate the installations of photovoltaic (PV) solar and solar systems to ensure they adhere to relevant codes, monitor the work of contractors and subcontractors to ensure project alignment with plans, specifications, schedules, and budgets, and assess potential solar installation sites for feasibility and design requirements. Additionally, you will provide technical assistance to installers and technicians, identify strategies to reduce costs and enhance project efficiency, and evaluate subcontractor bids based on quality, cost, and reliability. Your role will also involve visiting customer sites to assess solar system needs, troubleshooting issues, managing inverter remote monitoring, and coordinating building inspections for solar projects. You will be required to complete installations, testing, and commissioning in accordance with client requirements, while also demonstrating proficiency in MS Office, possessing good communication skills, and managing manpower and safety effectively. Furthermore, having knowledge in electrical engineering, power distribution, transmission, and understanding electrical systems will be beneficial. Your willingness to solve uncommon issues and maintain system architecture, including piping, instrumentation, and process flow diagrams, will be crucial. A valid driving license and access to a vehicle are mandatory requirements for this role. If you are interested in this full-time, permanent position and possess the requisite qualifications and skills, please share your CV with meena@maatromsolution.com. This role offers benefits such as Provident Fund, yearly bonuses, and a day shift schedule. The work location will be in person, and your commitment to ensuring project success while meeting client needs will be instrumental in your success in this role.,

The ideal candidate will be responsible for overseeing the entire production process, collaborating with internal teams to achieve operational excellence, and conducting quality assessments to uphold customer satisfaction. Responsibilities include managing and assessing the entire production process, contributing to production planning and budgeting, leading quality assessments, ensuring a safe production environment, and coordinating with key internal and external stakeholders involved in production. The qualifications for this role include a Bachelor's degree or relevant experience, a minimum of 2 years of production experience, and proficiency in organizational and managerial skills.,

The ideal candidate will own the entire production process. You will strategize with other internal teams to ensure operational excellence and run quality assessments to ensure customer satisfaction. Responsibilities: - Manage and evaluate the entire production process - Contribute to production planning and budgeting - Lead and monitor quality assessments to ensure customer satisfaction - Maintain a safe production environment - Coordinate with key internal and external production stakeholders Qualifications: - Bachelor's degree or equivalent experience - 2+ years of production experience - Strong organizational and managerial skills,

As a Quality Analyst/Controller specializing in Call Audit, you will play a crucial role in maintaining our dedication to delivering outstanding customer service. Your primary responsibility will involve monitoring and evaluating the quality of customer service interactions, predominantly through phone calls. We are a dynamic business consulting and product innovation company that empowers our clients to enhance customer satisfaction and loyalty by optimizing the customer experience. Our vision is centered around simplifying and enhancing customer experience through innovative CX models, utilizing the synergy of digitization and human intelligence. In this role, you will be responsible for assessing and controlling the quality of call agents" performance based on predefined metrics such as communication skills, product knowledge, adherence to scripts, and compliance with company policies. Your valuable input will be crucial in providing constructive feedback to call agents derived from audit results, aiming to assist them in enhancing their performance and ultimately improving customer satisfaction. A key aspect of your role will involve preparing comprehensive reports that outline audit findings, trends, and areas for improvement. These reports will be shared regularly with the management team to facilitate decision-making and strategic planning. Furthermore, you will collaborate with cross-functional teams to identify and implement process improvements that can elevate the overall quality of customer interactions. Ensuring compliance with legal and regulatory requirements in all customer service activities will be a critical part of your responsibilities. Additionally, incorporating customer feedback into the quality assessment processes will be essential to drive continuous improvement and align service delivery with customer expectations. To excel in this role, you should possess proven experience in quality analysis and call auditing, preferably within a customer service environment. Strong communication skills, both written and verbal, are essential, along with a sound understanding of relevant industry regulations and compliance standards. Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint) will be advantageous in executing your responsibilities effectively. Join us in this exciting opportunity as a Quality Analyst/Controller - Call Audit on a full-time basis in Bengaluru, Pune, or Jaipur. Immediate availability to join is preferred, and there are multiple openings available. If you are passionate about driving quality excellence in customer service and possess the requisite skills and experience, we welcome you to be a part of our innovative team.,

You will be responsible for effectively managing teams, including tasks such as resource planning, career planning, performance management, and attrition management. Your role will involve coaching and helping develop team members to bridge knowledge gaps and address skill and will issues. Handling user/customer escalations and formulating actions to resolve any concerns will be a key aspect of your responsibilities. You will also take ownership of escalations until resolution is achieved. Regularly formulating and executing internal and external governance strategies will be part of your duties. Additionally, you will effectively handle client escalations and develop actions to address concerns. Training and coaching team members, conducting quality assessments of agents" performance, and identifying trends to improve team performance will be crucial tasks. Ensuring that team members have the necessary knowledge and training to meet their targets will be essential. You will be expected to familiarize the team with the latest process updates and changes in team and individual targets. Identifying process improvement opportunities and mentoring team members on implementing improvement ideas, including Six Sigma and lean projects, will also be required. Preferred Skills: - Customer Service experience, particularly in CS-Service Desk/Voice, will be advantageous for this role.,

You are required to have a strong background in ring plant quality operations with hands-on experience in implementing quality control systems and resolving product quality issues. Your key responsibilities will include ensuring quality control for manufacturing and outgoing processes in the piston ring plant, implementing and maintaining quality systems such as PPAP, MSA, SPC, APQP, monitoring and analyzing production quality data, leading audits and inspections for continuous improvement, coordinating with production and R&D teams to resolve quality-related issues, developing and maintaining standard operating procedures and quality documentation, as well as training operators and junior staff on quality standards and best practices. To qualify for this position, you must hold a B.Tech / Diploma in Mechanical Engineering with 10-15 years of relevant experience in the auto component industry, preferably in piston and piston ring manufacturing. You should have in-depth knowledge of piston ring manufacturing processes and quality control, a strong command of quality tools like PPAP, MSA, SPC, APQP, and practical experience in handling quality-related issues and customer complaints. An analytical mindset with a problem-solving approach will be beneficial in this role. The job type is full-time and permanent, with benefits including cell phone reimbursement and provident fund. The work location is in person at Ghaziabad. If you meet the qualifications and skills required for this position, please contact 9916086641.,

Carry out quality assessment measures of the sample products ready to be shipped to KIN. Take a thorough look at the schedule, specifications, and drawings to understand the product requirements. Resolve quality-related issues and adhere to deadlines. Plan quality inspection activities and have Panel/Assembly parts measurement skills. Provide training to the shop floor team about new projects or changes. Prepare documentation of the parts inspection report and body quality status, including detailed reports and performance records. Recommend improvement measures to the production process to ensure quality control standards are met. Guide the production team about quality control issues to enhance the quality of the product. Monitor customer satisfaction levels and project phases at various levels. New projects process audit and part inspection are key responsibilities. System validation is an integral part of ensuring quality standards are met.,

An Electrical Foreman plays a crucial role in supervising and coordinating electrical work across various construction sites, industrial projects, and maintenance operations. Your primary responsibilities will include planning, managing, and overseeing multiple electrical installations to ensure that projects are completed safely, on schedule, and within the allocated budget. You will be tasked with organizing, reviewing, and evaluating the work carried out by electricians, contractors, and other team members to uphold high-quality standards. In this position, you will also be required to troubleshoot and resolve any electrical issues that may arise while ensuring strict adherence to safety regulations and electrical codes. Your duties will involve the installation, testing, and maintenance of electrical systems in buildings, industrial facilities, and infrastructure projects to guarantee optimal performance and reliability. The ideal candidate for this role will possess a Diploma (Preferred) and will be committed to working on a full-time basis.,

The role of Quality Control involves conducting quality assessment measures for all products ready to be shipped and incoming raw materials. This includes reviewing plans, specifications, and blueprints to ensure product requirements are met. Any incoming raw materials that do not meet quality expectations are to be rejected, with immediate reporting of issues to the relevant department. Responsibilities also include resolving quality-related issues promptly, meeting deadlines, and providing training to the quality assurance team. Designing an efficient design protocol applicable across all domains is essential. Documentation of the inspection process, such as detailed reports and performance records, must be prepared. Moreover, the Quality Control personnel are expected to recommend improvement measures to enhance production processes and maintain quality control standards. Providing guidance to the production team on quality control matters is crucial for enhancing product quality. Monitoring customer satisfaction levels and overseeing the production phases at various levels are part of the role. This is a permanent position with benefits such as Provident Fund. The work schedule is during day shifts, and the work location is on-site.,

The ideal candidate will own the entire production process. You will strategize with other internal teams to ensure operational excellence and run quality assessments to guarantee customer satisfaction. Responsibilities: - Manage and evaluate the entire production process. - Contribute to production planning and budgeting. - Lead and monitor quality assessments to ensure customer satisfaction. - Maintain a safe production environment. - Coordinate with key internal and external production stakeholders. Qualifications: - Bachelor's degree or equivalent experience. - 2+ years of production experience. - Strong organizational and managerial skills.,

As a Virtual Hotel Brand Standard Auditor based in India, you will be responsible for conducting remote assessments to ensure that hospitality brands maintain their quality standards. Your role will involve verifying hotel websites and booking platforms for brand compliance through online reviews, assessing customer service via phone or video calls, analyzing guest experiences based on online feedback and social media, verifying hotel policies and staff training to meet brand standards, and providing detailed assessments and consulting reports. To excel in this role, you should have a background in hotel management or quality assessment, possess strong analytical skills to interpret data effectively, demonstrate proficiency in written and verbal English for effective communication, exhibit the ability to work autonomously and meet deadlines independently, and have technical skills including proficiency in Microsoft Office, Zoom, Teams, and online collaboration tools. This freelance, remote position offers you the flexibility to work from home while contributing to maintaining brand standards for hospitality establishments. If you are looking for a challenging yet rewarding opportunity to ensure quality assurance for hospitality brands, then this role might be the perfect fit for you. Our commitment to fostering a culture of inclusion and belonging ensures that every individual's unique perspective and contribution are valued and respected in our team.,

The ideal candidate will be responsible for overseeing the entire production process, collaborating with other internal teams to achieve operational excellence, and conducting quality assessments to guarantee customer satisfaction. Responsibilities include managing and assessing the entire production process, contributing to production planning and budgeting, leading quality assessments to ensure customer satisfaction, maintaining a safe production environment, and coordinating with key internal and external production stakeholders. The qualified candidate should have a Bachelor's degree or equivalent experience, along with at least 2 years of production experience. Strong organizational and managerial skills are essential for this role.,

Role specific skills, knowledge and experience: Essential: Graduate degree Meet English language proficiency at a minimum level of IELTS band 7 or equivalent internationally recognised qualification 8-10 years of experience in the field of quality management in customer services, back-end operations, manufacturing, or marketing Good understanding of quality management Experience of working in a highly secure environment Able to simultaneously manage tasks for multiple processes Proficient in creating and documenting procedures Proficient in relevant computer applications (MS Office) Knowledge of customer service principles and practices Good people and interpersonal skills to build effective relationships with all levels of professionals Ability to inspire and support the team with regards to the first/second level escalations Good communication skills Proactive approach with focus on problem analysis & resolution Ability to plan well and prioritize work Desirable: Experience in implementing Six Sigma methodology Expertise in learning management systems and training quality assessment Experience in managing internal and external audits Strong understanding of ISO standards and compliance Proven track record in driving customer satisfaction Expertise in project management and transition management Knowledge of information security policies and compliance

Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English

Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Who you are & how you can contribute We are looking for highly skilled and detail-oriented Editor with exceptional abilities in analytics, comprehension, and consistency. If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer. Join us in contributing to the creation of data that powers the training of advanced AI models. Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance. Evaluate the model's responses across multiple dimensions to ensure quality and relevance. Maintain high standards of speed and precision while assessing the model's responses. Must Required Traits: Strong attention to detail. Ability to carefully follow instructions. Excellent proficiency in English. Why Join Us Competitive pay (up to 1000/hour). Flexible hours. Remote opportunity. NOTE: Pay will vary by project and typically is up to Rs.

Job Summary We are looking for highly skilled and detail-oriented RBI Grade B tutor with exceptional abilities in quantitative aptitude, analytical skills, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English Why Join Us Flexible hours Remote opportunity

Job Summary We are looking for highly skilled and detail-oriented RBI Grade B tutor with exceptional abilities in quantitative aptitude, analytical skills, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English Why Join Us Flexible hours Remote opportunity

Job Summary Who you are & how you can contribute We are looking for highly skilled and detail-oriented UPSC exam tutor with exceptional abilities in analytical thinking, comprehension, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English Why Join Us Flexible hours Remote opportunity

Job Summary Who you are & how you can contribute We are looking for highly skilled and detail-oriented UPSC exam tutor with exceptional abilities in analytical thinking, comprehension, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English Why Join Us Flexible hours Remote opportunity

Job Summary Who you are & how you can contribute We are looking for highly skilled and detail-oriented UPSC exam tutor with exceptional abilities in analytical thinking, comprehension, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English Why Join Us Flexible hours Remote opportunity

Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Who you are & how you can contribute We are looking for highly skilled and detail-oriented Editor with exceptional abilities in analytics, comprehension, and consistency. If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer. Join us in contributing to the creation of data that powers the training of advanced AI models. Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance. Evaluate the model's responses across multiple dimensions to ensure quality and relevance. Maintain high standards of speed and precision while assessing the model's responses. Must Required Traits: Strong attention to detail. Ability to carefully follow instructions. Excellent proficiency in English. Why Join Us Competitive pay (up to 1000/hour). Flexible hours. Remote opportunity. NOTE: Pay will vary by project and typically is up to Rs.

Job Summary Who you are & how you can contribute We are looking for highly skilled and detail-oriented GATE exam tutor with exceptional abilities in reasoning, decision making, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English Why Join Us Flexible hours Remote opportunity

Job Summary Who you are & how you can contribute We are looking for highly skilled and detail-oriented XAT exam tutor with exceptional abilities in reasoning, comprehension, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models. Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses. Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English.