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Hospitality Manager

Hospitality Manager

Iskcon Banaglore

4 - 9 years

5 - 10 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Hospitality Hotel Management Training And Development Security Training Guest Relations Strong Interpersonal Skills Guest Handling Strong Negotiation Skills Strong Communication Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience: 7 to 8 Years of relevant industry experience. Skills: Training/SOP/Monitoring/Customer Service/Hospitality Operation Department: Facilities & Utilities Eligibility: Any relevant Experience/Hospitality/Customer Support Requirement : 01 Responsibilities: Oversee daily operations of the hospitality department (front office, food & beverage, guest services, housekeeping, etc.) Ensure high-quality customer service and satisfaction at all guest touchpoints Recruit, train, and manage hospitality staff; create schedules and delegate tasks effectively Monitor and evaluate team performance and provide feedback and coaching Handle guest complaints and resolve issues in a professional, timely manner Implement and maintain standard operating procedures (SOPs) and service protocols Manage budgets, cost controls, and financial performance of hospitality operations Coordinate with other departments (e.g., kitchen, housekeeping, events) for seamless service delivery Stay updated on industry trends and competitor offerings to continuously improve service standards

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