559 Hospital Administration Jobs - Page 9

Role & responsibilities .1 _Hospital Operations_: Oversee daily hospital operations, including patient care, staff management, and facility maintenance. 2. _Policy Development_: Develop and implement policies and procedures to ensure compliance with regulatory requirements. 3. _Budget Management_: Manage operational budgets, ensuring effective resource allocation and cost control. Human Resources 1. _Hiring and Recruitment_: Oversee hiring and recruitment processes, ensuring the hospital attracts and retains top talent. 2. _Staff Development_: Develop and implement staff development programs, enhancing employee skills and knowledge. 3. _Employee Relations_: Foster positive employee relations, addressing staff concerns and promoting a positive work environment. Preferred candidate profile 1. _Quality Improvement_: Drive quality improvement initiatives, ensuring high-quality patient care and services. 2. _Regulatory Compliance_: Ensure compliance with regulatory requirements, including accreditation and certification standards. 3. _Risk Management_: Identify and mitigate operational risks, ensuring patient safety and quality care. Stakeholder Management 1. _Patient Relations_: Foster positive patient relations, addressing patient concerns and feedback. 2. _Stakeholder Engagement_: Engage with stakeholders, including hospital leadership, staff, and external partners. 3. _Communication_: Ensure effective communication across departments and stakeholders. Requirements: 1. _Master Degree or Post Graduation_: In Healthcare Administration, Business Administration, 2. _Experience_: at least 12-15 Years of experience in hospital operations, healthcare administration. 3. _Skills_: Excellent leadership, communication, and problem-solving skills. Ability to drive operational excellence and lead cross-functional teams.

A Telemedicine Executive manages and coordinates the delivery of healthcare services remotely using technology. They ensure patients receive efficient and effective telehealth services, troubleshoot technical issues.

Aster Medcity is looking for Registered Nurse to join our dynamic team and embark on a rewarding career journey Supervise nursing staff in a hospital or clinical settings. Oversee patient care, make management and budgetary decisions, set work schedules, coordinate meetings, and make personnel decisions. Recruit and train nurses and other health care professionals and maintain a facilitys records. Work with staff to apply emerging nursing theories to care delivery. Also implement state and federal regulatory guidelines for patient safety and educate staff about any changes in the laws and how they impact care delivery.

Role & responsibilities Patient Interfacing: Meeting with all new Patients admitted within 24 hours of admission. Take out the List of all the patients of the floor with financial update Will ensure orientation of the patient to the floor structure and important service no. Meet with the Floor RMO and introduce yourself and monitor his/her availability on the floor. Give a summary of your floor and any specific issue in morning meeting. Financial follow up of the high outstanding patients of the respective floor To coordinate Diagnostic Tests, specially night NPO patients and any other specific procedure To coordinate OT & Diagnostics Process of patients Meet all discharge patients and explain the discharge process to them To Coordinate for discharge patients with TPA & Billing. To coordinate for the next day discharge by EOD. Supervise the nursing of the respective floor for Discharge report folder of the discharge patient. It should be ready after discharge intimation Meet with all new patient of the day before leaving Make a list of plan discharge in coordination with nursing and submit to M.S office Submit an evening report of all new patients and any specific issue of any patient with room number to M.S office. Coordinating stock and inventory management of the floors. Documentation Compliance: Shall monitor all compliance for documentation of clinical file. Initial evaluation / blood Forms / Consent forms to be checked. Pre-auth forms, financial clearance, consent forms of all TPA patients to be checked. Preferred candidate profile BAMS/ BDS / BHMS preferable with Post Graduate Qualification in Hospital Management. 2 - 4 years of experience in Hospital Operations in a large healthcare facility.

Key Responsibilities 1 Supervision of below mentioned activities and departments regularly. Statutory Licenses •Front Office (Enquiry, Registration, admission, billing, financial counseling , Recovery etc) • Telephone Console, IP Services Management (PRE/ Indoor Patients Feedback) • Food & Beverages/ Kitchen • Housekeeping • Linen and Laundry • Pest Control • Bio Medical Waste Management • Security • Maintenance • Travel and Accommodation 2. To direct, supervise and coordinate functions and activities of all Non- Clinical operations. 3. To assume all duties of the Unit Head during his absences. 4. To supervise and co-ordinate of hospital activities. 5. To ensure procurement, maintenance and renewal of all statutory documents. 6. To consult and advise departmental needs on issues relate to operations of the hospital. 7. To recommend changes in administrative policies so as to carry out objectives of the hospital more effectively. 8. To assist in preparation of budgets and allocations of funds based on studies of cost, review of departmental budget estimates, familiarity with operating procedures, and discussion with departmental heads. 9. To recommend improvement of hospital facilities, including construction or renovation of structure and purchase of new equipment based on personal inspection of premises, consideration of hospital policies, knowledge of community needs and resources. 10. To ensure safety and security of the entire Hospital premises. 11. To resolve problems with department heads concerning such items as staffing, utilization of hospital facilities, equipment and supplies. 12. To meet with staff members to interpret changes in operational procedures. 13. To verify bills from various vendors. 14. To be responsible to maintain the quality of system support for logistics management, enquiry by the patient or public, patients support and care according to the standards laid down by the Company. 15. To communicate information or decisions to the medical staff. 16. To Schedule duties of staff in such as way to have efficient working. 17. To enforce staff rules and discipline of the doctors in consultation with the Centre Head. 18. To sign all leave applications pass through him for sanction by the Centre Head. 19. To do performance reviews of staffs in consultation with the Centre Head. 20. To coordinate with Clinical Head & Nursing Head for formal system of allocation of the hospital beds and ensures smooth working of the system. 21. To assist in identifying the utilization pattern of the materials and adapt economizing measures. 22. To ensure adequate coverage of staffing and any emergency problems. 23. To monitor proper recovery of payments. 24. To ensure proper inter-departmental co-ordination of all departments in the Hospital. 25. To handle customer grievances. 26. Monitor Customer feedback & patient round. 27.Resposible for any task assigned by the management as per the requirement.

Ensure exceptional patient experience and uphold standards of patient delight across all touchpoints. Manage and oversee the overall functioning, administration, and profitability of the hospital in line with organizational goals and policies. Drive operational efficiency by closely coordinating with department heads and functional leaders to meet performance and revenue targets. Address and resolve all operational challenges to ensure smooth center functioning, aligned with hospital objectives. Ensure compliance with quality standards and protocols across all clinical and non-clinical departments. Implement and monitor clinical and administrative SOPs to maintain consistent and quality service delivery. Foster a culture of courteous, efficient, and personalized service for patients, visitors, and other stakeholders. Monitor and analyze key performance indicators (KPIs) of the hospital; initiate corrective actions and continuous improvement plans as needed.

Position: ICU Admin Location: Nerul, Navi Mumbai Experience Required: 5-10 years (Healthcare/Hospital ICU Management preferred) Industry: Healthcare / Medical / Hospital Department: Administration / Operations Employment Type: Full Time, Permanent Job Description We are seeking a dedicated and experienced ICU Admin to oversee the smooth functioning of the Intensive Care Unit (ICU) at D. Y. Patil Hospital, Nerul, Navi Mumbai. The ideal candidate will be responsible for managing ICU operations, staff coordination, compliance, and ensuring the highest standards of patient care. Key Responsibilities: Oversee day-to-day operations of the ICU, ensuring smooth workflow. Coordinate with ICU doctors, nurses, and support staff for effective patient care. Monitor patient admission, transfer, and discharge processes within the ICU. Ensure compliance with hospital policies, NABH/JCI standards, and statutory norms. Manage ICU inventory, including medicines, consumables, and equipment. Handle patient grievance redressal and family counseling when required. Maintain accurate records and prepare reports on ICU performance and occupancy. Liaison with other departments like billing, pharmacy, housekeeping, and biomedical for ICU-related requirements. Lead quality improvement initiatives in ICU care and patient safety. Manage ICU manpower planning, duty rosters, and performance evaluations. Key Requirements: MBA in Hospital Administration (MHA/MBA-HA) or relevant field. Minimum 5 years of experience in ICU administration or critical care operations in a reputed hospital. Excellent coordination, communication, and leadership skills. Familiarity with hospital accreditation standards (NABH/JCI). Ability to work in high-pressure and emergency situations. Interested candidates can apply now! Kindly share your updated CV at recruitment@dypatil.edu or apply through Naukri.

Key Responsibilities: Understands the OT routine, equipment and patients. Checks the surgery schedule and prepares for the cases: medication, consumables, instruments and equipment are available for the surgery Identifies instruments as per the surgery, checks cleanliness and proper functioning of instruments, pack and send for autoclaving / gas sterilization. Is aware of and implements all protocols hand washing, infection control, medication, narcotic policy, personal valuables, follows the dress code in and out of the restricted areas. Receives the patient in the preoperative area, checks for: right patient, correct documents, right surgery and transfers to the Operation Theatre. Procures all blood and blood products for transfusion. Any reactions must be reported to treating consultant, IC & NS immediately. Strictly follows WHO surgical safety process in OT count of instruments, consumables to check the instrument trolley carefully and record items likely to be left inside. Strictly follows surgical safety measures involved in patient care and self-protection. Ensures documentation for all completed surgeries is updated and accurate. Maintains confidentiality of patient information: medical and personal; avoids any violation by ensuring no discussion of patient identifiable information in non-secure areas. Aware of and practices narcotic management storage & documentation of usage. Aware of NABH & Nursing excellence standards and ensures implementation. Coordinates with support departments to ensure patient and attendants are comfortable and services are as per standard. Ensures no misuse or wastage of material, contributes to cost control.

Key Responsibilities: Prepares nursing care plans for assigned patients with an understanding of individualizing treatment plans, patient compliance, acceptability and comfort. Functions as SPOC for all non-medical services, to ensure speedy service. Conducts Room orientation competently for all admissions. Completes the Nursing Assessment Guide within 30 minutes of patients admission. Reviews the doctors notes and drug chart on admission and implements it. Checks and records vital signs legibly and promptly. Accompanies Consultants on rounds; carries out orders completely. Ensures that all investigations are conducted as advised by the doctor, reports available on time for doctors perusal and further advice. Assist the doctors in special procedures, dressings and rounds. Coordinates procurement of blood and blood products for transfusion. Any reactions must be reported to treating consultant, IC & NS immediately. Accompanies patient for special procedures and investigations Prepares the patient for labor room and delivery. Completes the transfer formalities as per the In-house Transfer Policy. Completes the preoperative checklist before sending the patient to operation theatre. The Obstetrics & Gynecology nurse has specific duties in providing care for mothers and their babies during pregnancy helps expectant parents prepare for labor and delivery. To have knowledge of Cardio Toco Graph monitoring. Understand the APGAR scoring performed. Able to manage pre and postoperative care of Lower Segment Cesarean Section, hysterectomy, post-partum hemorrhage and obstetric emergencies. Knowledge and capability to handle I.V. fluid and drug calculation. Assists normal deliveries and have thorough knowledge on gestational age assessment, and the special problems of the premature, post-mature, small for gestational age, large for gestational age neonates. Prepares additional feed with strict aseptic technique as per the doctors written instruction. Handles Baby bath competently and with utmost care. Maintains medical and nursing records of patients as per institutional requirement. Raises requisitions on HIS for pharmacy indents, checks on receipt and stocks it in the patients bedside locker. Administers medications and therapies on time according to Drug Administration Policy. Administers high risk medicines, counter checked by a second nurse for the 10 Medication Rights and complete documentation policy. Aware and implement policies with respect to Medications brought by patient and self-administration by patients. Observes the patient to ensure safe medication / adverse reactions. Errors in medication, nursing intervention, ADR to be brought immediately to the notice of the In-Charge, Nursing Superintendent and Consultant. The respective form to be filled. Aware of NABH & NE standards and implement the same. Maintains personal, patients and environmental hygiene. Aware and implement protocols of hand washing, infection control, medication, narcotic policy, personal valuables, etc

Job Title: Associate - Patient Experience Management Company Name: Manipal Hospitals Job Description: As an Associate in Patient Experience Management at Manipal Hospitals, you will be responsible for ensuring a superior experience for patients throughout their journey at our healthcare facilities. You will collaborate with various departments to enhance patient satisfaction, resolve concerns, and create a welcoming environment. Your role will involve actively engaging with patients, gathering feedback, and implementing strategies that elevate the quality of care and service provided. Key Responsibilities: - Serve as a primary point of contact for patients, addressing inquiries and concerns with empathy and professionalism. - Collect and analyze patient feedback through surveys, interviews, and direct interactions to identify areas for improvement. - Collaborate with medical and administrative staff to ensure that patient concerns are promptly addressed. - Assist in the development and implementation of patient experience initiatives and programs. - Maintain accurate records of patient interactions and feedback to track trends and measure improvements. - Organize and facilitate patient experience training sessions for hospital staff. - Promote a culture of patient-centered care by advocating for the needs and preferences of patients. - Monitor patient experience metrics and report findings to management to drive strategic improvements. Skills and Tools Required: - Strong interpersonal and communication skills to interact effectively with patients and healthcare staff. - Empathy and problem-solving skills to address patient needs and concerns. - Ability to analyze data and metrics related to patient experience and satisfaction. - Proficiency in using customer relationship management (CRM) software and other tools for patient feedback collection and analysis. - Familiarity with healthcare regulations and patient rights is preferred. - Team player with the ability to work collaboratively across departments. - Strong organizational skills and attention to detail in managing responsibilities. - Knowledge of patient experience best practices and methodologies is a plus. This role provides a unique opportunity to make a meaningful impact on the quality of care provided to patients at Manipal Hospitals. We are looking for passionate individuals who are committed to enhancing patient experiences in a dynamic healthcare environment. Roles and Responsibilities About the Role The Associate - Patient Experience Management at Manipal Hospitals will play a key role in ensuring that patients receive a positive and seamless experience throughout their healthcare journey. This position requires strong communication skills and a commitment to patient advocacy. The associate will be involved in gathering patient feedback, analyzing data, and implementing improvement initiatives to enhance overall satisfaction. About the Team The Patient Experience Management team at Manipal Hospitals is dedicated to prioritizing patient needs and ensuring that all services meet high standards of care. This collaborative team includes healthcare professionals who are passionate about enhancing patient experience and operational excellence. The team works closely with various departments to foster a culture of continuous improvement in patient care. You are Responsible for - Collecting and analyzing patient feedback to identify areas for improvement in services. - Assisting in the development and implementation of patient experience improvement initiatives. - Collaborating with healthcare staff to address patient concerns and enhance service delivery. - Maintaining documentation related to patient interactions and feedback for reporting purposes. To succeed in this role – you should have the following - Strong interpersonal and communication skills to effectively engage with patients and staff. - A background in healthcare, customer service, or a related field is preferred. - Proficiency in data collection and analysis to support decision-making processes. - A proactive approach to problem-solving and a genuine passion for improving patient experience.

Job Summary: We are seeking a proactive and detail-oriented Operations Executive to join our healthcare team. This role is critical in ensuring the smooth day-to-day functioning of hospital or clinic operations, improving patient experience, supporting clinical departments, and optimizing administrative processes. The ideal candidate should have a background in healthcare management, strong organizational skills, and a passion for delivering operational excellence in a patient-centric environment. Key Responsibilities: 1. Operational Efficiency Coordinate and oversee day-to-day administrative and non-clinical operations across departments. Ensure adherence to SOPs, quality protocols, and regulatory requirements. Monitor resource utilization and suggest areas for cost control and efficiency improvement. 2. Patient Experience Support front-office teams in managing patient flow, appointments, admissions, and discharges. Resolve operational bottlenecks impacting patient satisfaction. Collect and act on patient feedback to improve service delivery. 3. Staff Coordination Liaise with nursing, paramedical, housekeeping, and security teams to ensure seamless service delivery. Assist in staff scheduling and shift planning. Help train and onboard new operations personnel. 4. Vendor & Facility Management Coordinate with vendors for medical supplies, housekeeping, biomedical equipment maintenance, and utilities. Ensure timely preventive maintenance and address infrastructure issues. 5. Reporting & Compliance Maintain and update operational dashboards, MIS reports, and performance indicators. Ensure compliance with NABH/JCI/other accreditation standards. Assist with audits and documentation. 6. Technology & Systems Support the use of HIS (Hospital Information System) or EMR platforms. Troubleshoot minor issues and coordinate with IT for escalations. Qualifications: Bachelor's degree in Healthcare Management, Hospital Administration, Life Sciences, or related field (MBA/MHA preferred). 13 years of experience in hospital/clinic operations or healthcare administration. Familiarity with healthcare standards, compliance, and accreditation protocols (e.g., NABH). Proficiency in Microsoft Office and basic HIS/EMR software tools. Strong communication and interpersonal skills. Key Skills: Problem-solving and critical thinking Time management and multitasking Attention to detail Patient-first approach Team collaboration and leadership potential Knowledge of hospital protocols and workflows

Medical Director Job Description We are looking for a dedicated Medical Director to ensure the efficient operation of our healthcare facility. The Medical Director's responsibilities include coordinating medical teams, achieving the facility's mission goals, and executing the facility's policies, systems, and agendas. The Medical Director will work to improve the overall care quality of our facility and work to enhance relationships with vendors who work with our facility. To be a successful Medical Director, you should be dedicated to promoting the trust and professionalism of our facility within the community. You should have good managerial and organizational skills, as well as excellent medical knowledge and training. Medical Director Responsibilities: Recruiting and managing physicians, nurses, paramedics, and other medical and non-medical staff. Examining and coordinating the facility's activities to guarantee medical quality. Assisting with training, continuing education, and promotion of subordinate staff. Managing the facility's budget. Liaising with medical and non-medical departments and enhancing relationships with vendors. Updating, amending, and replacing medical policies with the advice of the medical board. Developing cooperation between physicians, paramedics, nurses, and medical departments. Evaluating and managing any disfunction of medical units. Ensuring staff and facility's compliance with federal and state regulations and codes. Keeping your medical knowledge, experience, and licenses up to date. Medical Director Requirements: A Medical degree and board certification in family medicine, emergency care, or occupational health. A license and certification to practice medicine. Ten or more years' experience in clinical medicine. Five or more years' experience in hospital administration. Strong communication, interpersonal, and presentation skills. Good computer and electronic record skills. Excellent managerial and organizational skills.

We are looking for a highly skilled and dedicated Nurse to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 6-7 years of experience in nursing, with a strong background in healthcare. Roles and Responsibility Provide high-quality patient care and ensure their safety and well-being. Conduct regular check-ups on patients and report any changes to the doctor. Administer medications and treatments as prescribed. Maintain accurate records of patient information and medical history. Collaborate with other healthcare professionals to develop and implement care plans. Participate in ongoing education and training to stay updated on best practices. Job Requirements Strong knowledge of nursing principles and practices. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Familiarity with hospital policies and procedures.

We are looking for a highly skilled and dedicated Nurse to join our team at Vijaya Diagnostic Centre. The ideal candidate will have a strong background in nursing care and be able to provide high-quality patient care. Roles and Responsibility Provide comprehensive nursing care to patients, including assessing, planning, implementing, and evaluating individualized care plans. Administer medications, perform medical procedures, and maintain accurate records of patient treatment and progress. Collaborate with interdisciplinary teams to develop and implement effective care strategies that meet patient needs. Monitor patient vital signs, administer medications, and report any changes or concerns to the healthcare team. Maintain a clean and safe environment, adhering to infection control policies and promoting patient safety. Educate patients and their families on healthy habits, disease prevention, and management of chronic conditions. Job Requirements Minimum 2 years of experience in nursing care, preferably in a hospital or clinical setting. Strong knowledge of nursing principles, practices, and protocols. Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Strong analytical and problem-solving skills, with attention to detail and accuracy. Commitment to ongoing learning and professional development, staying current with best practices in nursing care.

Job Title: Night Billing Auditor Job Summary: The Night Billing Auditor is responsible for verifying the accuracy and completeness of billing transactions generated throughout the day. The role primarily focuses on auditing activity charts, validating service bookings by nursing/clinical staff, identifying billing mismatches, ensuring accurate OT billing as per utilization, and reviewing service cancellations. The auditor ensures that all charges fixed, variable, and allied are billed. Key Responsibilities: Verify all transactions (OP/IP/Daycare/OT/Diagnostics/Pharmacy) and match them with source documents and approvals. Verify all services rendered are accurately billed. Reconcile orders, performed services, and cancellations with system entries. Ensure all drugs and consumables are billed / indented / returned as per the drug chart. Ensure all implants or surgical instruments are billed before discharge of patient. Verify that activity charts are updated and all billed services are documented. Cross-check entries with patient records and nursing documentation. Review bookings made by nursing and clinical teams. Identify any missed or duplicate entries. Audit cancellations of both performed and unperformed services. Verify proper documentation and justification is provided. Ensure consumables, equipment, and clinical team fees are accurately billed. Confirm that fixed charges (e.g., nursing, monitoring) and allied service charges (e.g., physiotherapy, radiology) are applied. Required Skills: Strong understanding of hospital billing workflows and audit procedures. Proficient in interpreting activity charts and clinical documentation. Attention to detail and investigative mindset to identify gaps and errors. Familiarity with hospital billing systems. Interested candidates can send the resume at deepti.modani@carehospitals.com

Assist in cardiovascular procedures in the cath lab. Monitor and assess patient vitals before, during, and after procedures. Prepare and maintain cath lab equipment and supplies. Administer medications and provide patient care. Collaborate with the healthcare team on patient treatment plans. Ensure compliance with healthcare standards and protocols.

Greet and assist patients with warmth and professionalism Manage appointments and maintain patient records Answer phone calls and handle inquiries Coordinate with doctors and staff for smooth clinic operations

Supervise the overall operations of the hospital during assigned shifts, ensuring all departments are functioning efficiently and effectively. Address and resolve any operational issues or emergencies that arise, coordinating with relevant departments and staff as needed. Lead the hospital's emergency response efforts, coordinating with medical and support staff to manage critical situations effectively. Ensure staff are trained and prepared to handle emergencies, conducting drills and providing guidance as needed. Facilitate effective communication and collaboration between departments, ensuring seamless coordination of patient care and hospital operations. Oversee the management and utilization of hospital resources, including equipment, supplies, and facilities. Ensure efficient use of resources and manage inventory levels, coordinating with procurement and maintenance departments as needed. Maintain accurate and detailed records of shift activities, incidents, and resolutions. Prepare and submit reports to hospital administration, providing insights and recommendations for operational improvements.

6 months to 1 year Delhi,Ahmedabad,Kandivali (Mumbai) Keyskills: Must have experience in core Ayurveda practices Handling tele and video consultations Must have good communication skills in Hindi and English Must be confident in giving quality consultations

Role & responsibilities 1. Patient Coordination Schedule and confirm patient appointments, surgeries, and procedures Maintain accurate patient registration and intake processes Assist with admission and discharge procedures 2. Medical Records Management Ensure accurate and timely data entry of patient information Maintain confidentiality and comply with HIPAA and data protection regulations Manage filing, retrieval, and archiving of patient records (electronic and physical) 3. Administrative Support Answer phones, respond to emails, and greet patients Prepare correspondence, reports, and documents Manage office supplies and equipment 4. Billing and Insurance Verify patient insurance and assist with pre-authorizations Process billing and coding information for services rendered Coordinate with finance departments for payments and claims 5. Compliance and Quality Assurance Ensure all administrative operations follow hospital policies and regulatory standards Support audits, accreditation, and quality control procedures 6. Team Collaboration Liaise with doctors, nurses, allied health professionals, and external partners Support onboarding of new staff with administrative processes Attend and contribute to team meetings and training sessions Preferred candidate profile Required: Diploma or Bachelor's degree in Healthcare Administration, Business, or a related field Proficiency in hospital management systems (e.g., EPIC, Cerner) Strong organizational and multitasking skills Excellent written and verbal communication skills Knowledge of medical terminology and healthcare procedures Preferred: Experience in a medical or hospital administrative role Certification in Medical Administration or Health Information Management Familiarity with insurance and medical billing pra

Greetings from ASG Eye Hospital!! About Company ASG Eye Hospitals is a chain of super specialty eye hospitals in India. It offers a comprehensive range of eye care services including treatment and surgeries of Retina, Cataract, Squint, Oculoplasty, Cornea, Lasik, ICL, Glaucoma, and Paediatric Ophthalmology. Currently, the group has 165+ Eye Hospitals across 83+ cities in India. We are looking to hire for below position on immediate basis. Position : Floor Manager Job Locations : Kolkata Desired Candidate Profile: MBA-healthcare/MHA/Post graduate/Graduate. 2 - 5 years of same industry experience. Background in Hospital or Healthcare Industry is preferred. Key Skills Good communication Skills Require soft skills Job Responsibilities Managing day-to-day floor operations at the center. Staff & Patient Management on the floor. Managing entire floor of the centre. Coordinating with corporate office as & when required. Coordinating effectively between higher management and the center. Generating reports to track and assess performance metrics. Perks and Benefits Best in the Industry Total Experience = Current CTC = Expected CTC = Notice Period = Current Residential Location =

Patient/Customer Care • To Comply with the quality Process & policies of the respective area Job Knowledge • To demonstrate effective application of technical & professional knowledge. Process Orientation/Documentation • Coordination of Medical Councils: Infection Control, Medical Audit, Emergency Preparedness, and Operation Room Users etc • Ensure meeting calendars are made • Review Minutes of Councils meetings • Identify gaps/help items • Provide feedback to operations/clinical departments Accreditations: • NABH & JCI / any other internal external audits • Support the planning and implementation of all requirements of accreditation Audits & QI projects • Carry out routine audits of clinical areas/departments • Provide feedback to departments • Support and implement QI projects • Closure of Non conformities • To support Max Hospital and Legal Department in the management of serious untoward incidents, complaints, issues of poor clinical performance and to promote patient safety. Medical Policies and Standards • Dissemination, Implementation • Train, Audits Clinical indicators • To support the development, periodic review and improvement of clinical indicators People Orientation • To demonstrate professional & courteous behavior to patient & co-workers Cost & Revenue • To operate within budget cost. Discipline To be well groomed, punctual & adhere to company policies and practices

Establish and implement quality management system across the hospital. Monitor and analyze the same for improvement Ensure the compliance of all the accreditation and certifications standards implemented in the system through close monitoring Liaisoning with the external bodies of accreditation and certifications for the regular audit programs. Preparing and revising all the hospital policies, procedures, work instructions and department manuals periodically as per the hospital policy in coordination with the corporate quality team. Conducting process audits assigned by the corporate quality team in the defined tool and reporting the same on monthly basis. Conducting active medical records audit as per the sample require NABH sample size. Establishing a mechanism to identify, manage and mitigate potential risks in coordination with the concerned stakeholders. To coordinate and ensure the facility/safety rounds has been conducted at regular intervals Implementation of quality indicators across the hospital. Monitor, analyze, validate, and utilize the data for process and system improvement. Reporting the same in a standardized format to the head-quality on monthly basis. Guide, educate and support all departments in implementation of standard requirements and quality indicators Coordinating with all departments for establishing department-oriented objectives and its revision whenever required. Conducting internal audits throughout the hospital once in a quarter and coordinating with all department for taking corrective and preventive actions based on observations and findings and reporting the same to the top management. Preparation of quality assurance programs at all required areas in coordination with the concerned department heads. Conducting minimum 2 quality improvement projects annually in coordination with the Head-Quality by adopting various quality tool (FOCUS-PDCA, FMEA, Lean management etc.) on different aspects and indictors. Overall management of hospital committees and its compliance as per the defined TOR. Generating a compliance report on quarterly basis and report the same to the management and Head- Quality. Conducting quality rounds regularly as per the schedule and taking actions as per the deviations noted. Reporting the same to center head and concerned department heads. Establishing a system to track and monitor all the statutory requirements and licenses and reviewing it every month to ensure the compliance. Coordinating with various committees and departments for conducting mock drills periodically and keeping the records for the same. Overall management of hospital incidents To ensure all hospital incidents are reported, analyzed and appropriate RCA and CAPA has been taken for the same. Reporting the same to management and Head-quality regularly. Conducting training and orientation to the staff on quality and accreditation standards. Any other works assigned by the quality head and center head.

Key Responsibilities: Prepares nursing care plans for assigned patients with an understanding of individualizing treatment plans, patient compliance, acceptability and comfort. Functions as SPOC for all non-medical services, to ensure speedy service. Conducts Room orientation competently for all admissions. Completes the Nursing Assessment Guide within 30 minutes of patients admission. Reviews the doctors notes and drug chart on admission and implements it. Checks and records vital signs legibly and promptly. Accompanies Consultants on rounds; carries out orders completely. Ensures that all investigations are conducted as advised by the doctor, reports available on time for doctors perusal and further advice. Assist the doctors in special procedures, dressings and rounds. Coordinates procurement of blood and blood products for transfusion. Any reactions must be reported to treating consultant, IC & NS immediately. Accompanies patient for special procedures and investigations Prepares the patient for labor room and delivery. Completes the transfer formalities as per the In-house Transfer Policy. Completes the preoperative checklist before sending the patient to operation theatre. The Obstetrics & Gynecology nurse has specific duties in providing care for mothers and their babies during pregnancy helps expectant parents prepare for labor and delivery. To have knowledge of Cardio Toco Graph monitoring. Understand the APGAR scoring performed. Able to manage pre and postoperative care of Lower Segment Cesarean Section, hysterectomy, post-partum hemorrhage and obstetric emergencies. Knowledge and capability to handle I.V. fluid and drug calculation. Assists normal deliveries and have thorough knowledge on gestational age assessment, and the special problems of the premature, post-mature, small for gestational age, large for gestational age neonates. Prepares additional feed with strict aseptic technique as per the doctors written instruction. Handles Baby bath competently and with utmost care. Maintains medical and nursing records of patients as per institutional requirement. Raises requisitions on HIS for pharmacy indents, checks on receipt and stocks it in the patients bedside locker. Administers medications and therapies on time according to Drug Administration Policy. Administers high risk medicines, counter checked by a second nurse for the 10 Medication Rights and complete documentation policy. Aware and implement policies with respect to Medications brought by patient and self-administration by patients. Observes the patient to ensure safe medication / adverse reactions. Errors in medication, nursing intervention, ADR to be brought immediately to the notice of the In-Charge, Nursing Superintendent and Consultant. The respective form to be filled. Aware of NABH & NE standards and implement the same. Maintains personal, patients and environmental hygiene. Aware and implement protocols of hand washing, infection control, medication, narcotic policy, personal valuables, etc

Key Responsibilities: Responsible for the OT routine, equipment and patients. Reviews the doctors notes and the drug chart and acts as required Prepares nursing care plans and renders effective bedside nursing care Ensures medication safety and patient safety protocols are practiced. Manpower deployment prepares duty roster; assigns nursing and anesthesia technician as per requirements. Ensures efficient staffing, material, and equipment availability. Ensures nurses are competent and can handle tasks assigned to them. OT Scheduling: plans following day checks the booking register a day before surgery, notes and actions special requirements, co-ordinates with the surgeon & anesthetist; plans manpower, equipment and ensures OT is fully prepared for the specific surgery. Responsible for ensuring additional requirement of resource, blood procurement, equipment is made available Checks to ensure medications, consumables, instruments and equipments are available for the surgery. Ensures all equipment are fully functional; conducts random checks of surgical and laparoscopic instruments ensuring they are functional. Competently handles all equipment used in patient care; ensures team is competent in usage; ensures equipment is serviceable and readily available. Ensures documentation for all completed surgeries is updated and accurate. Maintains emergency stock of medications and consumables in OT. Co-ordinates with OT technician, biomedical team and housekeeping staff. Responsible for material management and cost control documentation, Indenting, receiving stock, storage and usage. Ensures no wastage and misuse. Responsible for narcotic management storage & documentation of usage. Aware of NABH & Nursing excellence standards and ensures implementation.