Homeloan / CRM Manager

Job Description

Welcome calls as per company requirements. Timely follow-up for Payments and registration as per the milestone. Escalation to be escalated to various departments as per the requirements Collection targets to be achieved Communication with clients and sales to be updated in sales tools Handle legal procedures of stamp duty & registration. Checking Sale Agreements, Maintaining records of the Agreements and Registration handle all areas including agreements, payment collection, registration of sale deed, and handover Maintaining possession and maintenance status of the projects. Should be able to handle customer queries for loan requirements, eligibility including finalization, liaison with banks and Home Loan finance companies etc. Working of loan eligibility of Customers particularly the self-employed customers but not limited to them Follow up with customers for KYC and loan eligibility documents. Should be able to prepare cash receipts after bifurcation of principal amount and service tax. Maintenance of Customer booking Records in CRM system, their accounts, statutory receipts from customers like GST, Stamp Duty, registration charges, legal charges, etc. Attending to queries of Customers regarding their payments, dues, interest calculation, home loan, and other related queries Coordinating with Home finance companies for project approval and home loan approval of customers Any other assignments were given by management from time to time. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Work Location: In person