Home Health Intake Coordinator

Job Location: Pune

Employment Type: Full-Time
Work Location: Remote (India-based, must be in India)
Work Hours: US Shift
Experience Required: 2-3 years minimum

About This Role

WWe are hiring a Home Health Intake Coordinator to support our US-based home health operations from India. This is a unique opportunity to work with leading US healthcare clients while managing critical intake processes remotely during US business hours.
You will be responsible for managing and doing quality review of the Start of Care (SOC) process for home health patients, conducting insurance verification, ensuring data quality, and providing quality review support. This role combines operational excellence with healthcare compliance, making it ideal for someone who thrives in detail-oriented, process-driven environments. Why This Role Matters: Every patient onboarded through intake impacts patient care quality, billing accuracy, and regulatory compliance. Your work directly influences how smoothly home health agencies operate.

Essential Experience

• Minimum 2-3 years as a Home Health Intake Coordinator or similar role
• Hands-on experience with one or more of these EMR platforms:
  • Kinnser/ WellSky
  • HCHB (Homecare Homebase)
  • KanTime
  • Any other Home Health EMR
• Experience with Start of Care (SOC) processes and Medicare/Medicaid compliance
• Proven quality review experience with ability to identify and correct data issues which can impact quality of care or reimbursement or compliance

Required Skills

• Data entry accuracy
• Proficient with EMR/EHR systems and healthcare software
• Strong knowledge of US insurance (Medicare, Medicaid, commercial) and different payer plans
• Understanding of home health workflows and regulatory requirements
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Ability to work independently and ask for help when needed

US Shift Requirement

• Commitment to working US shift hours
• Flexible and reliable for 5 days/week, full-time employment
• Comfortable maintaining focus during evening/night hours
• Quick response time to urgent issues

Contact Person: Nidhi Saraiya

Email: [email protected]