Holiday Package Sales

Company Description

Rayna Tours and Travels, established in 2006, is a leading tour operator based in Dubai with branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune (India). Recognized with the TripAdvisor Excellence Award, Rayna Tours is known for its world-class travel management services and customer-centric approach. With over 70 outlets in Dubai’s premier hotels, the company specializes in tailored travel experiences for leisure and business travelers. It also operates multiple subsidiaries offering services from desert adventures to destination management and technology solutions, catering to a global clientele. With a foundation of professionalism and competitive pricing, Rayna Tours excels in creating customized solutions that meet diverse client needs.

Role Description

This is a full-time on-site role for a Holiday Package Sales professional, based in Pune. The role involves developing and selling customized holiday packages to clients, building customer relationships, and addressing inquiries related to travel options. Day-to-day responsibilities will include providing sales consultations, identifying customer needs, and delivering tailored travel solutions. The role requires collaboration with other internal teams to maximize client satisfaction and maintain company standards for service excellence.

Qualifications

• Strong Communication and Customer Service skills to effectively engage with clients and address their inquiries.
• Proficiency in Sales and Sales Management to create, market, and close customized holiday packages.
• Experience in Training to guide clients through available travel options and enhance their overall experience.
• Excellent negotiation and persuasion skills to provide competitive packages while achieving sales targets.
• Familiarity with the travel and tourism industry, including up-to-date knowledge of destinations and packages, is a plus.
• Ability to work collaboratively in a fast-paced, on-site environment while maintaining a customer-focused approach.
• A bachelor's degree in tourism, business management, or a related field is preferred but not mandatory.