Hiring MBA For Telesales Executive

Job Profile:

We are seeking ambitious MBA to join our team as Sales Associates and Customer Support Associates. Your primary responsibilities will include handling outbound/inbound/regional/e-mail/chat processes based on the assigned client and process. You will engage with customers, promote products/services, and provide exceptional customer support, applying the business acumen developed during your MBA studies.

Key Responsibilities:

• Handle outbound/inbound/regional/e-mail/chat processes as assigned by the client.
• For Sales Associates: Utilize MBA-level strategic thinking to contact potential customers, present products/services, and explain their features and benefits.
• Apply advanced sales techniques and business strategies to follow scripts, engage with customers, and overcome objections.
• Meet or exceed sales/customer satisfaction targets, contributing to the growth of the client's business through data-driven decision-making.
• Build and maintain customer relationships by providing exceptional service, leveraging your understanding of customer relationship management.
• Maintain accurate records of customer interactions, sales, and support tickets in the CRM system, applying data analysis skills.

Key Skills and Requirements:

• MBA degree from recognized University
• Both Fresher & Experienced candidates can apply.
• Excellent verbal and written communication skills in English; additional regional languages are a plus.
• Strong analytical and problem-solving skills developed through MBA coursework.
• Ability to understand customer needs and effectively present solutions using business strategy principles.
• Proficiency in data analysis and interpretation, with familiarity in using CRM systems.
• Capability to work in a target-driven environment and achieve sales/customer satisfaction goals.