Hiring For SME-Digital Marketing

CANDIDATE PROFILE

1. Communication Proficiency - C1 - since they will be dealing with other MSPs as well

2. Digital Marketing Experience - 36+ Months

3. Technical Tier 3 - SME 

4. Product Proficiency - PODs mentioned below - Deep understanding of product / at least 1 year in their respective POD. Skilled in Account Optimization and Troubleshooting of Accounts, Campaigns, Targeting, and respective settings to attain Customer's Marketing Objectives.

5. Educational Qualification: Bachelor's Degree from an accredited university or equivalent certification in Digital Marketing

Responsibilities:

• Serve as a trusted advisor to Platform clients, providing expert guidance on campaign strategy, optimization, and best practices.
• Support Real Time internal teams, handle escalated cuts issues and close with the clients, 24/7 support to the agents to enable them to provide timely and accurate resolution.
• Deep dive into client campaign data to identify performance opportunities and areas for improvement.
• Play client facing role in case of escalated issues by the team for complete closure
• Stay up to date on the latest Google Ads features and product updates, translating them into actionable strategies for clients.
• Identify and document best practices from consults data specifically relevant to the Platform client

• Knowledge Management:

  Share deep dives on top issue types consulted with L2 & pSME and stay up to date on the latest Google Ads features, updates, and best practices, and share this knowledge internally.

• Product Expertise:

  Stay informed about current trends and best practices in the digital advertising landscape.

Skills:

• In-depth knowledge of the Google products and services in scope of Troubleshooting
• Passion for the product and the customer
• Excellent analytical skills with the ability to interpret complex campaign data and identify trends.
• Strong communication skills, with the ability to explain technical concepts in a clear and concise manner.
• Experience collaborating with clients at a strategic level and building strong relationships.
• Active listening and understanding customer needs.
• Ability to make decisions based on the best interests of customers, and the technical escalations team.
• If you are a highly motivated and experienced quality assurance professional with a passion for Google Ads, we encourage you to apply for this exciting opportunity.

CTC- SPE 5 to 6 LPA /SME- 7 to 8 LPA

US SHIFTS

WORK FROM OFFICE

Share resume on-archi.g@manningconsulting.in

Contact-8302372009