Hiring For Sales/BD manager-Recruitment Inustry(Pharma & Healthcare)

Sales Manager

Key Responsibilities

1. Client Engagement & Business development

• Ensure client retention by proactively managing risks and addressing concerns.
• Identify and mine new stakeholders (SPOCs) within client organizations to expand opportunities.
• New client acquisition
• Build trusted relationships with senior stakeholders & influencers, driving deeper partnerships and long-term collaborations.

. Growth & Expansion

• Drive share of wallet expansion through deeper engagement and solutioning.
• Ensure revenue growth by optimizing existing business and identifying new opportunities.
• Maintain and improve fill rates to enhance client satisfaction.Provide internal and external periodic reporting on account performance, hiring trends, and key metrics.

3. Account Stabilization & Growth

• Oversee the smooth transition and stabilization of new signups, ensuring initial hiring success.
• Establish strong operational processes for newly onboarded clients to prevent churn.

5. Operations & Compliance

• Act as the voice of associates, ensuring seamless candidate experience and issue resolution.
• Track and manage escalations, performance concerns, and compliance requirements with internal teams.
• Work closely with finance teams on payments, invoicing, and contract renewals.

Key Focus Areas & Required Characteristics

• sales Engagement:

  client pitches, New client acquisition & client management

• Delivery Collaboration:

  Engage with recruitment and delivery teams to ensure seamless execution.

• Strategic Migration to Sales:

  Drive account mining & upselling opportunities for revenue growth.

• Industry Knowledge:

  Learn new domains, hiring trends, and evolving skill demands to stay ahead.

• Matrix Environment Handling:

  Work across multiple teams & geographies, balancing competing priorities.

• Data-Driven Approach:

  Use data insights to drive account strategies, hiring decisions, and client discussions.

• Thought Leadership:

  Provide market intelligence, strategic recommendations, and client-focused innovations.

Operational Ownership

• Less day-to-day operational involvement, but senior enough to command respect and resolve escalations.
• Work closely with P&L owners and recruitment teams to align hiring goals with business objectives.

Regards

TA