Hiring For Procurement Helpdesk Support Specialist -Noida

Capgemini

4 - 9 years

3 - 6 Lacs

noida

Posted:1 month ago| Platform:

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Skills Required

procurement procurement helpdesk coupa procurement support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Procurement Support Specialist

Key Responsibilities

Manage Coupa user access: setup, role assignments, catalog access, and approver changes.
Determine appropriate system access levels based on user roles.
Maintain and update user profiles using Excel-based data entry.
Extract and analyze procurement data for reporting and insights.
Maintain metadata for contracts, requisitions, and purchase orders.
Respond to ServiceNow tickets and provide end-user support and training.
Conduct audit log reviews to ensure compliance and data accuracy.
Deliver training sessions to improve Coupa system usage.
Monitor help desk trends and suggest process improvements.
Collaborate with internal teams to resolve procurement issues.
Contribute to system roadmap based on user feedback.

Required Qualifications

Minimum 5 years of experience in procurement operations or system support.
Strong working knowledge of
Coupa
or similar procurement platforms.
Advanced proficiency in
Microsoft Excel
.
Excellent communication skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Experience with
ServiceNow
or similar ticketing systems.
Background in delivering user training or instructional support.
Familiarity with tools like
Concur
.

Why Join Us?
Be part of a strategic transformation initiative.
Work in a collaborative and growth-oriented environment.
Gain exposure to global procurement practices and tools

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