Posted:4 days ago|
Platform:
Work from Office
Full Time
We are hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions.
- Process claims according to established guidelines and procedures.
- Maintain customer satisfaction ratings by adhering to client SLAs.
- Utilize company policies to resolve customer issues efficiently.
- Input and update customer records in the company platform.
- Ensure quick and accurate decision-making to resolve customer queries.
Skills Required:
Excellent Communication
Candidate should be willing to work in US shift.
Eligibility Criteria:
- Must have completed 10+2/Intermediate schooling from an English medium school. (pass out year Only 2019 to 2022)
- Candidates should not be pursuing any higher education.
- Freshers or with a maximum of 1 year of experience in a BPO are eligible.
-Pursuing Graduation or Graduation Backlog holders are not eligible.
Shifts: Candidate should be flexible with any given shifts.
Working Days: Five days working (Saturday & Sunday fixed week off)
Transportation: Two Way Cab provided
Innov Ultra Business Services
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