Hiring For HIGH END International VOICE/Blended/CHAT Support-Pune

0 - 5 years

3 - 8 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring For HIGH END INTERNATIONAL VOICE/BLENDED/CHAT SUPPORT

Pune Location

Process: Insurance, Retail, Ecommerce, Telecom, Collection

UG / Graduates

Freshers also can apply

US/UK Rotational Shift & Off

Immediate Joiners are preferred

Salary -

Experienced-

WALKIN INTERVIEW ONLY

Responsibilities

  • Manage a high volume of inbound and outbound calls with a friendly and professional demeanor.
  • Resolve customer issues promptly and accurately by identifying solutions and appropriate responses.
  • Provide information about products or services, taking orders, and processing returns.
  • Follow up on customer inquiries to ensure their needs are met.
  • Document all call information, interactions, and steps taken in detailed records.
  • Collaborate with team members to improve processes and ensure high customer satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
  • Represent the company in a courteous and professional manner during all customer interactions.

Skills

  • Customer Service
  • Communication
  • Problem-solving
  • Time Management
  • Call Center Systems
  • Conflict Resolution
  • Multitasking

Perks You'll Love

Free Cab (Both Sides)

Performance based incentives

2 Days Off Weekly (Rotational)

5-Day Work Week

Zero Hassle Hiring

No Registration Fees

No Virtual Rounds

Spot Offer | Immediate Start

Documents Required Freshers-

Experienced-

NO CHARGES APPLIED

For More Details

kiran.borse@spes.in

References are highly preferred-Share with your friends and colleagues

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