Hiring For English / Tamil / Malayalam / kannada Voice

0 - 5 years

3 - 15 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are urgently hiring for an English & Hindi Voice Process position. This role involves handling customer calls, providing support, and ensuring customer satisfaction in both languages.

Responsibilities

  • Handle inbound and outbound calls in English and Hindi.
  • Provide excellent customer service and support to clients.
  • Resolve customer queries and issues effectively and efficiently.
  • Document customer interactions and maintain accurate records.
  • Collaborate with team members to meet daily targets and KPIs.

Skills and Qualifications

  • Proficiency in English and Hindi (both spoken and written).
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Basic computer skills and familiarity with MS Office.
  • Ability to work in a fast-paced environment.
  • Customer service experience is a plus but not mandatory.

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