Posted:3 days ago|
Platform:
Work from Office
Full Time
Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Call/DM HR jo hn or 6362028414 or 080-46115600 or visit jobshop.ai to explore other open positions with us Process name : International Technical support. Qualification : Graduates / Under Graduate Salary : Max 4.2 LPA + incentives Shift timings : DAY SHIFT'S Location : BANGALORE Experience needed : Candidates should have minimum 12 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication Roles and Responsibilities:- Customer Focus Take ownership of each customer while empathizing and prioritizing customer needs Resolve conflicts and manage customer expectations Determine customer needs and provide appropriate solutions through relationship building Communication Skills Effective verbal and written communication with both external and internal customers Problem Solving Skills Approach problems logically and with good judgment to ensure the appropriate customer outcome Make appropriate decisions on behalf of the customer quickly and effectively Effectively prioritize work to ensure efficiency Conduct research as needed Call/DM HR s john 6362028 414 or 080-46115600 or visit jobshop.ai to explore other open positions with us
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