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Tech Mahindra
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Hiring For Customer Support

Hiring For Customer Support

Tech Mahindra

0 - 5 years

1 - 3 Lacs

noida

Posted:3 weeks ago| Platform:

Apply

Skills Required

customer service good english communication blended process inbound process customer support customer care inbound calls voice process customer handling chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Candidates,

Tech Mahindra

Process - Voice & Chat

Location - Noida(WFO)

Roles and Responsibilities

Manage incoming phone calls & chat
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Identify and assess customers needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.

Eligibility

Good communication skill is required.
Under Graduate/ Graduate both can apply
Freshers & experienced both are eligible.
Salary will depend on communication skills and previous experience.
5 days working with rotational shifts and off.
Immediate joiners are required.

Interested ones can contact ''HR Pratishtha - 7303342018'' or' 'HR Vidushi - 8700027438'' or "HR Ritik - 9103741692" or can directly come for walk in interview at below mentioned address and mention

Monday to Saturday - 10AM to 3PM

Office Address - A6, Sec 64, near Sahara Chowk, nearest metro station - Noida Sec 62

Carry below list of documents while coming for interview.

Hard copy of resume, E-Aadhar card & Pan card
All education documents

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