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SMFG INDIA CREDIT COMPANY logo

Hiring For Agency Manager, Recovery Chennai & Tamilnadu location

2 - 7 years

2 - 4 Lacs

Thrissur, Chennai, Erode

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Collections field collections Collections Process Debt Recovery Recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgent openings for Agency Manager Recovery with hands-on experience in managing third-party agencies, collections teams, and recovery channels. Role & responsibilities Agency Management: Handle a network of recovery/collections agencies within the assigned territory. Onboard, train, and review performance of recovery partners. Ensure adherence to SLAs, compliance, and fair collection practices. Recovery Operations: Monitor and drive recovery performance on delinquent portfolios (Buckets: 30+, 60+, 90+, written off cases). Develop and implement recovery strategies to maximize collections efficiency. Execute field recovery actions including skip tracing, settlements, legal recoveries where required. Channel Performance: Analyze agency/channel productivity and optimize recovery costs. Ensure recovery agents are well-informed, trained, and aligned with company standards. Initiate corrective actions in case of underperformance. Compliance & Reporting: Ensure compliance with regulatory guidelines and company policies. Maintain MIS and daily/weekly performance reports. Collaborate with legal, risk, and credit teams as required. Preferred candidate profile Graduate/Postgraduate in any discipline. 3 to 8 years of experience in collections/recovery , with strong exposure to agency/channel handling . Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus. Ability to travel extensively and manage field recovery operations. Perks and benefits Salary is not constrain for right person, interested candidate can drop your resume to yuvaraja.k@smfgindia.com / 8976918334

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SMFG INDIA CREDIT COMPANY
SMFG INDIA CREDIT COMPANY
www.smfgindiacredit.com

Financial Services

Mumbai

200 Employees

235 Jobs

    Key People

  • Anil Sharma

    CEO

  • Priya Singh

    CFO

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