Hiring - Customer Support Specialist - Location BTM

0 - 2 years

2 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Specialist

Role Summary:

Handle student and parent queries, provide course information, and ensure a smooth support experience throughout the learning journey.

Key Responsibilities:

Respond to student & parent inquiries (calls, messages, walk-ins)

Explain courses, fees, schedules, and policies

Resolve basic issues and coordinate with internal teams

Maintain student records and follow up regularly

Ensure high student satisfaction and retention

Requirements :

Good communication skills

Basic computer knowledge

Customer-focused attitude

Experience in education sector preferred

Call for more details:- 6364651156

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