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Hiring Customer Support Representative For Semi-Voice - Freshers apply

Hiring Customer Support Representative For Semi-Voice - Freshers apply

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Foundever

0 - 3 years

3 Lacs

Chennai

Posted:3 days ago| Platform:

Apply

Skills Required

voice customer support fresher international semivoice bpo telecaller freshers inbound customer service help desk service desk chat outbound email

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi,

Do you have strong written skills and a clear speaking voice? We're seeking enthusiastic Customer Support Representatives (Semi-Voice) to join our team, specifically for US shifts.

Exp - 0 to 3yrs (Freshers are welcome)

Shifts - US(Night) shifts with rotational weekoffs (5 day working and 2 days week off)

Work mode - Work from office

Transport - Free transport for pick and drop provided(within *25km radius)

Should have good communication skills(verbal and written)

Salary - 3- 3.5 lakhs per annum

Should be an immediate joiner

Provide exceptional customer support through a blend of chat/email and phone interactions.
Respond to customer inquiries efficiently and accurately, ensuring a positive and helpful experience.
Troubleshoot basic issues and guide customers through solutions using clear, easy-to-understand language.
Maintain accurate records of all customer interactions and resolutions in our system.
Collaborate with team members to share knowledge and continuously improve service delivery.
Learn and adapt quickly to new product information and support processes.

What We're Looking For:

No prior experience required! This role is ideal for freshers passionate about customer service.
Excellent verbal communication skills with a clear and professional speaking voice.
Strong written communication skills, including proper grammar, spelling, and punctuation, for effective chat and email support.
A customer-focused mindset and a genuine desire to assist others.
Strong problem-solving abilities and attention to detail.
Ability to multitask effectively in a fast-paced environment.

If you are interested click on the apply button.

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