Posted:1 month ago|
Platform:
Work from Office
Full Time
Greet and assist patrons, directing them as needed. Monitored the movement of visitors, domestic help and delivery boys.
Answered residents enquiries, handled complaints and attended to their needs in a prompt and timely manner. Inspected all the lifts for cleanliness and serviceability buttons, lights, and fan fitted in the lift along with the emergency bell and intercom. Reported maintenance problems immediately Ensured all the societys rules and regulations were always adhered to. Assist residents and guests with special needs Call resolution consistently meet call handling goals by closing an average of 220 plus calls per day with an 90% ratio . Using My gate for any complaints, also assist residents in move-in move-out process.
Good Communication skill.
Must have knowledge of My gate app.
Vatika Hotels
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