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Vatika Hotels logo
Helpdesk Executive (Sec 93) Gurgaon Vatika Hotels

2.0 - 5.0 years

3 - 4 Lacs

gurugram

Work from Office

Role & responsibilities Greet and assist patrons, directing them as needed. Monitored the movement of visitors, domestic help and delivery boys. Answered residents enquiries, handled complaints and attended to their needs in a prompt and timely manner. Inspected all the lifts for cleanliness and serviceability buttons, lights, and fan fitted in the lift along with the emergency bell and intercom. Reported maintenance problems immediately Ensured all the societys rules and regulations were always adhered to. Assist residents and guests with special needs Call resolution consistently meet call handling goals by closing an average of 220 plus calls per day with an 90% ratio . Using My gate for ...

Posted 1 month ago

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