Help Desk - Senior Software Engineer | Contractual

TO THE NEW

3 - 6 years

4 - 5 Lacs

noida

Posted:5 days ago| Platform:

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Skills Required

jamf windows troubleshooting windows support mac support

Work Mode

Hybrid

Job Type

Full Time

Job Description

What you'll do:

We are seeking a highly skilled and detail-oriented professional with advanced MacOS and Windows expertise to join our team. The ideal candidate will possess a strong background in troubleshooting, DevOps support, and enterprise-level endpoint management.

What you need:

Provide high-level MacOS and Windows troubleshooting, including advanced network management and certificate store management.
Collaborate with in-house developers to resolve issues related to DevOps command-line tools and certificate invocation, including formatting tool syntax to reference specific certificates in the local certificate store.
Work directly with end users and vendors to support the successful operation of command-line tools, ensuring proper configuration and functionality.
Administer and manage devices using Jamf; experience with Jamf is essential.
Experience with NetSkope DLP for data loss prevention and endpoint protection.
Exposure to DevOps tools such as Visual Studio Code (VSCode) and Node Package Manager (NPM).
Review, maintain, and improve technical documentation for internal processes and user guidance.
Participate in knowledge transfer sessions with peers, end users, and cross-functional teams.

What sets you apart

Exposure to tools such as NetSkope DLP, VSCode, and NPM

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