Health Insurance Specialist

Company Description

Aster DM Healthcare has grown from a single medical centre to a leading healthcare authority with over 400+ medical establishments, including 15 hospitals, 120 clinics, and 307 pharmacies in GCC. Headquartered in Dubai, the network includes more than 19,657 employees and offers a full spectrum of healthcare services. Aster DM Healthcare, known for its JCI accredited clinics and diagnostic centres, constantly advances with innovative and ambitious initiatives to revolutionize healthcare in the Middle East. The Group is committed to setting new standards and building a healthier tomorrow.

Role Description

This is a full-time on-site role for a Health Insurance Specialist located in Malappuram. The Health Insurance Specialist will be responsible for managing health insurance plans, discussing options with patients, resolving customer inquiries, and ensuring compliance with insurance regulations. Daily tasks include processing insurance claims, verifying patient information, explaining insurance policies, and liaising with insurance companies to handle disputes or discrepancies.

Qualifications

• Health Insurance and Insurance skills
• Customer Service and Communication skills
• Sales skills
• Relevant educational background, preferably in healthcare or insurance
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Experience in a healthcare setting is a plus