Head Sales

Role Objective:

The Head of Sales is a pivotal leadership role entrusted with driving the Sales and Customer Relationship Management (CRM) functions across all current and future projects under Serene Communities. This role requires a strategic and visionary leader with demonstrated operational excellence in multi-city residential real estate sales.

The incumbent will be responsible for delivering sustained business growth on a PAN-India scale, building and leading high-performing sales teams, and ensuring a seamless, customer-centric experience throughout the entire sales lifecycle from lead generation and conversion to post-sale engagement and client retention.

Role & Responsibilities & Preferred candidate profile:

Project Feasibility & Sales Strategy:

• Collaborate with management to evaluate the sales feasibility of new projects.
• Provide actionable market intelligence, pricing inputs, and validation support for proposed developments.

Sales Leadership & Conversions:

• Lead the sales team to achieve conversion goals from marketing-qualified leads.
• Implement sales best practices and optimize the buyer journey to improve closure rates.

CRM & Handover:

• Ensure seamless post-sales documentation and follow-through until final possession and handover.
• Drive a customer-first approach through every step of the engagement

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Activation & Coordination:

• Design and implement effective on-ground sales activations and engagement strategies.

• Work closely with the marketing team to synchronize campaigns with ground sales requirements and lead generation activities.

• Qualifications & Experience:

• Minimum of 15 years of relevant sales experience, preferably in real estate/residential projects.
• At least 5 years in a senior leadership role managing multi-city sales operations.

• Education:

• Postgraduate degree in Marketing / Sales is preferred

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• Industry Background:

• Prior experience with reputed brands in South India is essential.
• Proven track record in handling multi-city residential sales teams and projects.