Head of Cyber Service Resilience

As you consider your next career move, an exciting opportunity awaits you at HSBC, one of the largest banking and financial services organizations globally. Operating in 62 countries and territories, HSBC aims to facilitate business growth, economic prosperity, and personal fulfillment for individuals by enabling them to achieve their aspirations. In this role of Head of Cyber Service Resilience based in Pune/Hyderabad, you will be a crucial part of the Cybersecurity team, ensuring a secure technology and data infrastructure using cutting-edge techniques and real-time data analytics to fortify protection against cyber threats. Your primary responsibilities will include leading the production support, problem management, and hygiene management for Cybersecurity's technology services across the bank. This will involve overseeing incident management, continuous monitoring, vulnerability remediation, and endpoint agent lifecycle management. Additionally, you will drive observability practices, manage communities of practice, and collaborate closely with Capability Engineering teams to support new products and services. To excel in this role, you should have a proven track record in technology leadership roles, managing high-performing teams, and working in complex, multi-national environments. Experience in production support, incident management, and process optimization is essential, along with knowledge of automation tools and cybersecurity technologies. Strong leadership skills, the ability to navigate ambiguity, and effective stakeholder management are key to success in this position. Joining HSBC means unlocking opportunities to grow and make a significant impact. If you are ready to take on this challenge and contribute to HSBC's mission, visit www.hsbc.com/careers to explore this exciting opportunity further. Rest assured that any personal data shared during the application process will be handled in accordance with HSBC's Privacy Statement, available on the website. This position is issued by HSBC Technology (India) Private LTD, and we welcome you to be a part of our dynamic team.,