Head of Business Unit, Cards & Payments

Greetings from Profinch Solutions..!

Head of Business Unit, Cards & Payments.

Head of Business Unit

Key Responsibilities

• P&L Ownership & Business Strategy:

  Own the complete P&L for the Cards & Payments business unit, including revenue targets, cost management, and profitability. Define and execute the long-term business strategy to drive exponential growth, identifying new market segments, and expanding our service portfolio.

• Executive Client Management:

  Act as the primary executive sponsor for key client relationships. Cultivate and nurture C-suite level connections, acting as a trusted advisor to help clients navigate their most complex business and technology challenges.

• Partner & OEM Relationship Management:

  Develop and maintain strategic alliances with key technology partners and Original Equipment Manufacturers (OEMs) in the Cards & payments ecosystem.

• Sales & Business Development:

  Collaborate with our sales and account teams to identify and win large, transformational deals, and ensure our solutions are aligned with client needs.

• Global Delivery & Operations:

  Oversee all aspects of delivery operations across a global, multi-shore model. Implement best-in-class delivery methodologies, ensure operational excellence, and maintain a focus on quality and customer satisfaction.

• Talent & Capability Building:

  Build, mentor, and lead a high-performing team of solution architects, domain experts, and delivery leaders. Drive capability development, manage resource planning, and foster a culture of innovation and continuous improvement.

• Market Leadership & Thought Leadership:

  Serve as a thought leader and brand ambassador for the organization at industry conferences, forums, and with clients. Maintain a deep understanding of market trends, competitive landscapes, and emerging technologies in the cards & payments space.

Required Qualifications

• Experience:

  Minimum of

  20-25 years of experience

  in the IT services or professional services industry, with at least 10 years in a senior leadership role with full P&L responsibility for a significant business unit.

• Domain Expertise:

  Deep and demonstrable expertise in the

  cards management systems

  and the broader payments ecosystem, including a strong understanding of payment gateways, fraud management, and digital payments.

• Business Acumen:

  A strong commercial orientation with a track record of driving significant revenue growth and profitability.

• Leadership:

  Exceptional leadership, negotiation, and communication skills. A proven ability to inspire confidence in clients and lead a large, diverse, and geographically distributed team.

• Education:

  Bachelor’s degree in computer science, Engineering, or Business. An MBA from a top-tier institution is preferred.