Head Freight Forwarding & Logistics

Key Responsibilities

Strategic Leadership & Business Growth

Define and implement business strategy for Freight Forwarding & Logistics in line with company goals.

Drive revenue growth by identifying new business opportunities, partnerships, and global trade lanes.

Lead negotiations with carriers, shipping lines, airlines, and vendors for competitive rates and services.

Ensure compliance with international trade regulations, customs laws, and safety standards.

Operations Management

Oversee end-to-end freight forwarding operations Import, Export, Customs Brokerage, Warehousing, Distribution, 3PL/4PL.

Optimize supply chain processes to reduce transit time, freight cost, and improve reliability.

Develop and implement SOPs to ensure operational efficiency and customer satisfaction.

Manage vendor and carrier relationships to ensure service quality and on-time delivery.

Financial & Commercial Accountability

Own P&L responsibility for Freight Forwarding & Logistics vertical.

Monitor financial performance, cost structures, and implement margin improvement initiatives.

Drive digital transformation and automation initiatives for efficiency and visibility.

Team Leadership

Lead, mentor, and motivate cross-functional teams across freight forwarding, logistics, and supply chain operations.

Build a performance-driven culture with emphasis on accountability, customer service, and continuous improvement.

Develop succession planning and talent retention strategies.

Key Skills & Competencies

Strong knowledge of International Freight Forwarding (Air & Ocean), Customs Regulations, Incoterms, and Logistics operations.

Proven track record of P&L management, business development, and operational leadership.

Excellent negotiation skills with carriers, vendors, and global partners.

Strong leadership and people management skills with ability to lead large teams.

Analytical mindset with expertise in cost optimization and process improvement.

Proficiency in ERP/Logistics Management Systems and digital supply chain tools.

Qualifications & Experience

Graduate/Postgraduate in Supply Chain Management, International Trade, Logistics, or related field.

E xperience in Freight Forwarding & Logistics with at least 5 years in a leadership role.

Experience in managing global trade lanes, large-scale operations, and P&L responsibility.

Exposure to sectors such as FMCG, Manufacturing, Retail, Automotive, Pharma preferred.