Head - Digital Transformation (AI & CX Design)

As a Director - Digital Transformation (AI & CX) at an emerging digital transformation and consulting company specializing in AI-driven Customer Experience (CX), CRM & Salesforce services, and Sales Transformation solutions, your role will involve shaping the company's strategy, expanding market presence, and delivering innovative digital solutions to enterprises across various sectors. Key Responsibilities: - Drive business growth & strategy by identifying and securing enterprise clients, fostering partnerships, and boosting revenue. - Lead high-impact digital transformation projects focusing on AI-driven CX, Salesforce & CRM solutions, and sales automation. - Define and implement next-gen AI-driven solutions such as AI agents, omnichannel CX strategies, and conversational AI to enhance customer interactions. - Build and scale a team of experts in UX, CX, AI, and CRM implementation. - Oversee the design and execution of customer experience strategies, AI-powered automation, and CRM integrations for enterprise clients. - Work alongside other leadership members to scale the company, drive investor conversations, and shape the future of AI-led digital transformation. Qualification Required: - 10+ years of experience in digital transformation, CX consulting, Salesforce/CRM, AI solutions, and enterprise automation. - Proven track record of driving business growth, consulting sales, and implementing enterprise-scale digital solutions.,