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18.0 - 22.0 years

0 Lacs

karnataka

On-site

As a Regional Vice President of Professional Services, you will play a crucial role in leading and scaling the delivery team within the CRM solutions space. Your responsibilities will include: - **Leadership & Strategy**: - Define and execute the vision for the professional services team aligned with company goals. - Lead and build an outcome-driven team of architects and advisors to drive Salesforce solution adoption. - Drive organizational scalability, delivery excellence, and client satisfaction. - Establish and maintain delivery frameworks, methodologies, and best practices. - **Client Advisory & Executive Engagement**: - Act as a trusted advisor to senior client stakeholders including CTOs, CIOs, and business leaders. - Provide strategic guidance on CRM adoption, digital transformation, and enterprise architecture. - Lead executive briefings and solution reviews with client leadership and technical teams. - **Technical and Architectural Oversight**: - Collaborate with internal and client-side CTAs, Solution Architects, and engineering teams. - Oversee architectural governance and delivery of complex CRM implementations. - Stay abreast of CRM platform capabilities, integration frameworks, and industry trends. - **Program & Delivery Management**: - Oversee delivery of large-scale, enterprise CRM programs across multiple industries. - Ensure project timelines, budgets, and KPIs are met or exceeded. - Manage risk, escalations, and change control processes across complex engagements. - **Business Development Support**: - Partner with Product, Sales, Pre-Sales teams to support strategic opportunities, RFP responses, and client pitches. - Develop and present high-level implementation strategies and delivery estimates. - Cultivate long-term relationships that drive growth, upsell, and cross-sell opportunities. **Qualifications**: - **Required**: - 18+ years of professional services, consulting, or technology leadership experience. - Proven success delivering Salesforce CRM solutions. - Experience advising or working directly with CTOs, CIOs, and senior business stakeholders. - Strong background in enterprise architecture, solution design, and systems integration. - Excellent client-facing and executive communication skills. - **Preferred**: - CRM certifications (e.g., Salesforce CTA, Salesforce Certified Technical Architect, Dynamics 365 certifications). - At least one Salesforce industries experience. - Experience driving customer outcomes through digital labor and AI. - Background in digital transformation consulting or large systems integrators. - MBA or Masters in Computer Science, Information Systems, or related field. In this role, key competencies required include executive presence and stakeholder management, strategic thinking and solution advisory, leadership and team development, technical depth, architectural understanding, and change management.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

The opportunity: We are seeking a customer support associate who shares our passion for addressing user queries and needs with utmost dedication. This is not just a support role, but a key position that upholds our core value of "Customer is King", which lies at the foundation of our business. We value individuals who go beyond standard Q&A responses, taking the time to understand our product and processes in order to effectively address user concerns. If you are a proactive individual with excellent interpersonal skills, a high emotional quotient, proficient in both oral and written English communication, and possess a remarkable ability to empathize, then you might be the perfect fit for us. Responsibilities: - Respond to incoming customer inquiries via calls and emails. - Collaborate with internal teams, merchant partners, and users to ensure timely resolutions. - Adhere to the response and resolution timeframes set by the organization. - Escalate complex issues to higher support levels when necessary. - Identify and analyze trends and patterns to improve service delivery. - Offer feedback and recommendations for enhancements. Requirements: - 1-3 years of experience in a BPO or customer redressal role. - Excellent written and verbal communication skills in English. - Proficiency in basic computer skills, including internet navigation, email management, and working with tools like Google Drive, Microsoft Word, and Excel. - Familiarity with CRM solutions such as Zendesk or Freshdesk. - Strong interpersonal skills and a high level of empathy for customer concerns. Next Steps: Do you believe you have the qualities to excel in this role If so, kindly send us an email with the subject line "Customer Support Associate" along with your resume to careers@playo.co. Feel free to elaborate on why you are the best candidate for this position. We look forward to hearing from you!,

Posted 6 days ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Senior Java Developer at SAP, you will be part of the Sales and Service Cloud Engineering team dedicated to delivering cutting-edge Cloud-based CRM solutions tailored to meet the specific business needs. Your role will involve working in a Scrum-based agile environment, where you will be responsible for designing, implementing, and releasing products as part of the Customer Experience offerings, focusing on building multiple application entities within SAP Sales Cloud. SAP is a global leader in enterprise software solutions, with a strong emphasis on innovation and collaboration. With a workforce of over one hundred thousand employees and a user base of two hundred million, SAP is committed to driving positive change through purpose-driven and future-focused work. As a Senior Java Developer, you will have the opportunity to bring out your best, working in a highly collaborative team setting that values personal development and individual contributions. SAP's culture is built on inclusion, health, and well-being, with a focus on creating a workplace where everyone feels valued and empowered to perform at their best. We believe in the strength of diversity and invest in our employees to help them realize their full potential. SAP is an equal opportunity employer and is dedicated to providing accessibility accommodations for applicants with disabilities. If you are passionate about leveraging your Java development skills to create innovative solutions and drive business success, join us at SAP where you can be part of a dynamic team that is shaping the future of technology and business.,

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1.0 - 3.0 years

0 Lacs

bengaluru, karnataka, india

On-site

The Opportunity: We are looking for a customer support associate who is as obsessive about serving user queries and needs as we are. This is not an ancillary support requirement but rather a role that addresses the very core Customer is King value which is at the heart of our venture. We do not expect the candidate to blurt out templatized Q&A call center responses but take time to understand our product/processes and thereafter allay any user concerns. So, if you are a self-starter with great interpersonal skills and a high EQ, fluent in oral and written English communication with an exceptional ability to empathize, then youre the one were looking for. Responsibilities: Address inbound customer queries over calls and emails. Follow up with internal team/merchant partners and with users to ensure resolutions wherever necessary. Maintaining response and resolution time allocated by the organization. Escalating complex issues to higher levels of support. Identifying and reporting on trends and patterns. Providing feedback and suggestions for improvement. Requirements: 1-3 years of experience in a BPO or customer redressal role. Strong written and oral communication skills in English. Proficient in basic computer skills including internet, email, Google Drive, Microsoft Word/Excel. Working knowledge of CRM solutions like Zendesk/Freshdesk. Strong interpersonal skills and high levels of empathy. Next Steps: Believe you have what it takes to join us on the playfield If so, drop us an email indicating Customer Support Associate in the subject line with your resume to [HIDDEN TEXT] . We would really appreciate it if you could articulate why you believe you are best suited for this! Show more Show less

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7.0 - 12.0 years

12 - 22 Lacs

ahmedabad, gujarat, india

On-site

Description We are seeking an experienced Oracle Customer Data Management (CDM) Functional Consultant to join our team in India. The successful candidate will play a key role in implementing and optimizing Oracle CDM solutions for our clients, ensuring high-quality data management practices. Responsibilities Collaborate with clients to understand their business requirements and translate them into Oracle CDM solutions. Configure and implement Oracle Customer Data Management functionalities to meet client needs. Conduct data analysis and data cleansing activities to ensure data quality. Provide training and support to end-users on Oracle CDM processes and tools. Prepare documentation, including functional specifications, user guides, and training materials. Participate in project planning and execution, ensuring timely delivery of solutions. Work closely with cross-functional teams to integrate CDM with other Oracle applications. Skills and Qualifications 7-12 years of experience in Oracle Customer Data Management (CDM) or related areas. Strong understanding of data management principles and practices. Proficiency in Oracle CDM module, including configuration and implementation. Experience with data quality tools and data governance practices. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to interact with stakeholders effectively. Ability to work in a team environment and manage multiple tasks.

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4.0 - 9.0 years

3 - 8 Lacs

bengaluru, karnataka, india

On-site

Strong understanding of Salesforce Declarative Programming and Administration (develop code, Custom objects, Apex, Triggers, Reports, workflows and assignment rules) Design and develop solutions primarily on the Salesforce platform using Apex programming language, Lightning Web Components Develop solutions using Salesforce.com, and 3rd party APIs Perform unit testing and defect fixes Liaise with internal clients and users to understand their business needs in developing solutions through Salesforce Ad hoc analysis and projects as needed Basic Requirements Bachelor s Degree in Computer Science, Engineering, related field, or equivalent industry experience required. Master s degree desired. At least 4+ years of experience with Salesforce 4+ years of experience developing and managing complex Salesforce solutions. Salesforce Certified Platform Developer I and Platform Developer II certification preferred Thorough knowledge and understanding of Salesforce and/or other CRM solutions, SDLC and Agile best practices, techniques and technologies. Must be able to present effectively to stakeholders with different backgrounds and objectives - across executive, business stakeholder levels and technical teams. Able to work effectively in a consultative role with other Technology Managers and IT Executive Leadership.

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5.0 - 9.0 years

5 - 9 Lacs

pune, gurugram, bengaluru

Hybrid

Microsoft Dynamics 365 (CRM) Specialist JavaScript, HTML, SQL Server (complex/optimized queries) Custom plugins, workflows, and web resources developmen Location: Gurgaon (Work from Office) | Pune / Bangalore (Hybrid) | Remote (possible for exceptional talent) Experience: 7-10 Years Notice Period: Serving / Immediate Joiners Preferred Qualification: Bachelors or Masters degree in Computer Science or relevant field Key Skills Required: Microsoft Dynamics 365 (CRM): Advanced customization & configuration Workflows, business rules, and security models Integration with external systems Power Platform: Power Apps, Power Automate, Power BI Technical Expertise: JavaScript, HTML, SQL Server (complex/optimized queries) Custom plugins, workflows, and web resources development Functional Expertise: Customer Journeys (Marketing) Customer Service Sales Soft Skills: Strong communication & collaboration skills Preferred: Experience in consulting or client-facing roles Role & Responsibilities: Configure, customize, and implement Microsoft Dynamics 365 (CRM) to meet business requirements Develop and maintain Power Platform (Apps, Automate, BI) solutions Design and deliver solutions to enhance customer experience & drive business growth Collaborate with stakeholders to understand business needs and propose CRM solutions Build custom plugins, workflows, and integrations with external applications Optimize CRM performance with advanced SQL queries and backend enhancements Employment Type: Full-Time Work Mode: Onsite/Hybrid/Remote (based on candidate suitability) To Apply: Send your updated resume with the following details to info@tspaus.com Current CTC Expected CTC Notice Period / Last Working Day (if serving) Current Location & Preferred Location

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3.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Senior System Analyst at GEC Tech, you will be an integral part of the Lululemon team, a leading performance apparel company dedicated to supporting individuals in their movement, growth, and well-being. In this role, you will collaborate with business stakeholders, technology teams, and enterprise teams to understand project vision and business needs. Your primary responsibility will be to translate these requirements into functional configuration specifications for various vendor and in-house systems. You will actively participate in agile/scrum ceremonies such as refinement, estimation, and sprint planning. Working closely with engineers and architects, you will document, design, and implement necessary changes to systems. Your expertise in vendor and in-house systems will be crucial as you lead troubleshooting efforts and contribute to the triage process. Additionally, you will be on-call to ensure the overall health of our platforms and create observability plans and processes. Your role will involve defining alerts, thresholds, and refining these parameters, as well as leading areas of production support including process creation, response, root cause analysis, and process refinement. You will establish strong relationships with enterprise support teams and contribute to streamlining processes across teams. Expertise in observability tools such as Data Dog, Pagerduty, Splunk, and ServiceNow is essential, along with familiarity with Salesforce Service Cloud. To qualify for this position, you should possess a Bachelor's Degree in Computer Science, Business Administration, or a related field, along with 8+ years of experience as a System Analyst in Contact Centers, Retail, or eCommerce. Expert knowledge of platforms like Splunk, PagerDuty, Datadog, and ServiceNow, as well as operational support processes, is required. Proficiency in Salesforce Service Cloud and other related CRM solutions is a significant advantage. Familiarity with IT SDLC processes, cross-functional IT teams, and exceptional organizational and communication skills are essential. In addition to technical qualifications, the ideal candidate must exhibit personal qualities such as acknowledging choice in every moment, taking personal responsibility, possessing an entrepreneurial spirit, communicating with honesty and kindness, and striving for excellence. A strong work ethic, integrity, and a commitment to the Lululemon culture and lifestyle are also key attributes for success in this role.,

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3.0 - 8.0 years

0 Lacs

punjab

On-site

You are a highly motivated and experienced Software Sales & Marketing Manager with a minimum of 3-8 years of experience in selling software applications or solutions, particularly in ERP, CRM, or related domains. Your primary responsibility will be to drive sales and promote ERP & CRM solutions to clients across various industries. You should have a strong background in selling software solutions and a proven track record of meeting or exceeding sales targets. To be successful in this role, you must possess the following qualifications and skills: - Valid Experience in App or Software Sales: You should have a proven track record in selling applications or software solutions, especially in industries where software is crucial for business processes. - Industry Experience / Domain Knowledge: Specific experience or deep knowledge in industries such as Manufacturing ERP, School ERP, and CRM is required. - Sales Targets and Achievements: You should have a history of closing deals consistently, showcasing your ability to meet and surpass sales targets. - Technical Knowledge: Basic familiarity with the MERN stack (MongoDB, Express, React, Node.js) and other related technical terms is beneficial. This knowledge will help you understand the product, its technical components, and effectively communicate with technical teams and prospects. If you need further details or elaboration on any of the points mentioned above, please feel free to reach out. GET IN TOUCH Interview Venue: Times Squares, C-196/A, 6th Floor, Phase 8B Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Mohali Phone: +91 98-5811-00-07 HR Department Contact: Mandeep Kaur This is a full-time position with a day shift and morning shift schedule. The preferred education requirement is a Bachelor's degree, and language proficiency in English is preferred. The work location is in person.,

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3.0 - 7.0 years

0 Lacs

raipur

On-site

You will be joining our team as a Business Project Manager-Client Success, where your primary responsibilities will include managing multiple project deliveries, providing on-site technical support, conducting client training, and driving revenue in the software and CRM consulting domain with a focus on identifying growth opportunities and building relationships. Your key responsibilities will involve identifying and targeting potential clients needing software development and CRM solutions, developing and executing strategic plans to achieve sales targets, expanding the customer base, generating leads through various methods, explaining and presenting products to convert customers, drafting and managing Process Requirement Documents with proper coordination, leading, tracking, and communicating project progress, performing regular client visits for maintenance, responding to client inquiries, driving the end-to-end sales process, preparing accurate sales forecasts and reports, monitoring market trends and customer feedback, and overseeing key project results from initiation to completion. In terms of documentation, you will be responsible for documenting all support activities, maintaining logs of system updates, issues, and solutions, gathering feedback from clients for application and service improvements. Collaboration with the internal development team is essential, providing input to enhance application performance, usability, and communicating client requirements and concerns to the development team for improvements. To excel in this role, you should have an educational background in B.E/B.Tech/BBA/MBA, proficiency in MS-Excel, excellent communication and interpersonal skills, the ability to explain technical and non-technical concepts effectively, strong organizational and time-management abilities.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. **Team and Position Summary:** This role is on our Marketplace Seller Acquisition and Onboarding team where we own the Marketplace Engineering team is at the forefront of building core platforms and services to enable Walmart to deliver vast selection at competitive prices and with best-in-class seller onboarding experience by enabling third-party sellers to list, sell and manage their products to our customers on walmart.com. We do this by managing the entire seller lifecycle, monitoring customer experience, and delivering high-value insights to our sellers to help them plan their assortment, price, inventory. The team also actively collaborates with partner platform teams to ensure we continue to deliver the best experience to our sellers and our customers. This role will be focused on the Marketplace. **Position Responsibilities:** You want a challenge Come join a team that is merging digital and physical, building real-time systems at scale, responding quicker to changes. You'll sweep us off our feet if you: - Act as the Senior Software Engineer for the team, taking ownership of technical projects and solutions. - Lead by example, setting technical standards and driving overall technical architecture and design. - Mentor junior developers, enhancing their skills and understanding of Android development. - Desire to keep up with technology trends. - Encouraging others to grow and be curious. - Provide technical leadership in every stage of the development process, from design to deployment, ensuring adherence to best practices. - Have the desire to learn. - Maintain and improve application performance, compatibility, and responsiveness across various devices and Android versions. - Drive for engineering and operational excellence, delivering high-quality solutions and processes. **You'll make an impact by:** As a Senior Software Engineer for Walmart, you'll have the opportunity to Apply and/or develop CRM solutions to develop efficient and scalable models at Walmart scale. Through this role, you have an opportunity to develop intuitive software that meets and exceeds the needs of the customer and the company. You also get to collaborate with team members to develop best practices and requirements for the software. In this role, it would be important for you to professionally maintain all codes and create updates regularly to address the customers and company's concerns. You will show your skills in analyzing and testing programs/products before formal launch to ensure flawless performance. Troubleshooting coding problems quickly and efficiently will offer you a chance to grow your skills in a high-pace, high-impact environment. Software security is of prime importance and by developing programs that monitor sharing of private information, you will be able to add tremendous credibility to your work. You will also be required to seek ways to improve the software and its effectiveness. Adhere to Company policies, procedures, mission, values, and standards of ethics and integrity. **Position Requirements:** **Preferred skills:** Agentforce, Salesforce-managed models Gen AI, LLMs **Minimum qualifications:** - 3-5 years of Software Engineer experience with Salesforce.com platform knowledge and good to have knowledge on Salesforce-managed models Gen AI, LLMs - Proven working experience as a CRM Data Engineer with a minimum of 3 years in the field. - Strong programming skills in Scala and experience with Spark for data processing and analytics. - Familiarity with Google Cloud Platform (GCP) services such as Big Query, GCS, Dataproc, Pub/Sub, etc. - Experience with data modeling, data integration, and ETL processes. - Excellent working experience in Salesforce with Apex, Visual Force, Lightning, and Force.com. - Strong Knowledge of Sales cloud, Service cloud, experience cloud (community cloud). - Experience in Application customization and development, including Lightning pages, Lightning Web Components, Aura Components, Apex (classes and triggers). - Experience in integration of Salesforce with other systems using Salesforce APIs, SOAP, Rest API etc. - Proficient with Microsoft Visual Studio, Salesforce Lightning Design System, and the Salesforce development lifecycle. - Knowledge of Tools such as Data-Loader, ANT, Workbench, GIT, Bit-Bucket Version Control. - Knowledge of deployment activities (CI/CD) between the Salesforce environments. - Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment. - Fundamental knowledge of design patterns. - Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs. - Mentoring the team members to meet the clients" needs and holding them accountable for high standards of delivery. - Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios. **RESPONSIBILITIES:** - Writing and reviewing great quality code. - Understanding functional requirements thoroughly and analyzing the clients" needs in the context of the project. - Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it. - Determining and implementing design methodologies and tool sets. - Enabling application development by coordinating requirements, schedules, and activities. - Being able to lead/support UAT and production rollouts. - Creating, understanding, and validating WBS and estimated effort for a given module/task, and being able to justify it. - Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement. - Giving constructive feedback to the team members and setting clear expectations. - Helping the team in troubleshooting and resolving complex bugs. - Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken. - Carrying out POCs to make sure that suggested design/technologies meet the requirements. **About Walmart Global Tech:** Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. **Flexible, hybrid work:** We use a hybrid way of working with primary in-office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. **Benefits:** Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. **Equal Opportunity Employer:** Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being respectful of all people.,

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2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a CRM Sales Executive at our organization, you will be responsible for driving sales and adoption of our Customer Relationship Management (CRM) solutions. Your role will involve identifying new business opportunities, engaging with potential clients, and closing deals. You will play a crucial part in understanding client needs and demonstrating how our CRM platform can effectively address their pain points. Your key responsibilities will include identifying, qualifying, and developing new business opportunities for CRM solutions, managing the full sales cycle, conducting product demonstrations and presentations to C-level executives, and collaborating with marketing and technical teams to align CRM offerings with customer requirements. It will also be essential to maintain accurate records of all sales activities and pipeline in the CRM system, stay updated on industry trends and competitor activities, and meet or exceed monthly and quarterly sales targets. This is a full-time position with opportunities for permanent as well as contractual/temporary employment. The contract length for this role is 12 months. As part of our benefits package, you will be eligible for cell phone reimbursement, commuter assistance, provided food, health insurance, internet reimbursement, paid sick time, and Provident Fund. Additionally, you will have the flexibility to work from home. The compensation package for this role includes a performance bonus and yearly bonus. The working schedule will be during the day shift or morning shift based on organizational requirements. The educational requirement for this position is a Bachelor's degree, and a minimum of 2 years of experience in sales is necessary. Proficiency in English, Tamil, Malayalam, and Hindi languages is required. The work location for this role is in Coimbatore, Tamil Nadu, and it is an in-person position. To apply for this position, please speak with the employer at +91 8925939177. The application deadline is 31/05/2025, and the expected start date is also 31/05/2025.,

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8.0 - 12.0 years

0 Lacs

gujarat

On-site

As an experienced and forward-thinking Enterprise Architect, you will play a crucial role in leading our technology vision by aligning IT strategies with business goals across the value chain. Your strong background in enterprise architecture, digital transformation, and integrations will be key in driving innovation and scalability within our organization. You will be responsible for developing and maintaining an enterprise architecture strategy that is in line with the organization's business objectives. Your expertise will be instrumental in creating technology roadmaps and architecture blueprints to support digital transformation initiatives. Additionally, you will establish architecture principles, standards, and guidelines across different business segments. Leading the design and evaluation of technical solutions that integrate disparate systems, applications, and processes will be a critical aspect of your role. You will collaborate with solution architects and IT teams to build and refine integrated platforms across on-premises and cloud environments. Ensuring integration, interoperability, and scalability of key systems such as ERP, SCM, and CRM will be vital, while maintaining consistency with architecture standards. Your engagement with business leaders, IT management, and external vendors will ensure alignment between technology investments and business strategy. Acting as a technical advisor during strategic planning sessions and architecture reviews will enable you to define and implement governance processes and frameworks for ongoing architecture optimization and security. Staying current on emerging technologies and trends will be essential as you lead proof-of-concept initiatives and pilot projects to evaluate new technology solutions. Your recommendations for enhancements to existing systems and the adoption of innovative tools will focus on improving agility and performance within the organization. Creating comprehensive documentation, providing clear and concise presentations to stakeholders, and mentoring teams in best practices for architecture design, cloud adoption, and system integration will be part of your responsibilities. Your qualifications should include a Bachelor's degree in technology/engineering, 8+ years of experience in enterprise architecture and solution designing, experience in or supporting manufacturing sector IT environments, and expertise in integration strategy leveraging middleware and API platforms. Additionally, hands-on understanding of modern programming technologies, experience in digital transformation projects, and strong communication skills are required. Preferred qualifications include experience in designing solutions in HR technology platforms, enterprise architecture certifications, and strong stakeholder engagement skills. Soft skills such as strategic thinking, problem-solving capabilities, excellent interpersonal and communication skills, and the ability to lead architecture decisions across business and technical teams will be beneficial in this role.,

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0.0 - 4.0 years

0 Lacs

noida, uttar pradesh

On-site

The job is located in Noida, Uttar Pradesh with a salary of 1.2 Lakhs per annum (CTC) minimum after the training period, with a performance-based bonus on top. The training period lasts for 3 months and is free for all freshers, with no fees to be paid by the candidates. During this training period, no salary or stipend will be provided by the organization. The minimum service agreement for this position is 2 years. The organization is a small startup firm that focuses on delivering high-quality work for international clients, based in Noida, Uttar Pradesh. The job role involves working on building a disruptive, high-end, pan-India eCommerce website. Candidates will be expected to work on various areas including Website Development (PHP, MySQL), Advanced WordPress, HTML5, CSS3, Javascript, Bootstrap, API-based Integrations, Software Architecture, Service-Oriented Architecture (SOA) and Microservices, Android/iOS/Hybrid Mobile App Development, Cybersecurity, Big Data, Hadoop, Containerization using Docker, Kubernetes, Automated Software, Quality Assurance, and more. The organization is looking for highly motivated individuals with excellent technical skills who can work under pressure. The training mode will include theory, class discussions, hands-on experience, and exposure to live projects. Projects will involve PHP-based solutions, WordPress-based solutions, open-source solutions, database solutions, packaged solutions, mobile app development, API/REST/SOAP-based solutions, Java/J2EE, CRM solutions, SOA solutions, Oracle products, Salesforce.com, rules automation, policy formulation solutions, server and network configuration, infrastructure installation, configuration & maintenance, blog writing, content creation, search engine optimization (SEO/SMO), and more. The job is based at Triple One Group, Sector 83, Noida, Uttar Pradesh. The qualifications/eligibility requirements for this position include MCA/B.Tech/BE with a focus on computer programming, along with excellent English speaking and written skills. The selection process involves resume-based screening, phone-based screening, a written exam, and a personal interview. The training includes working on live industry projects and the positions are limited and filled on a first-come, first-serve basis. Once the required number of freshers are hired, the training position will be closed. The decision of the management is final in all respects.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Salesforce Solution Architect specializing in Vlocity at EPAM, you will collaborate with the Functional team to determine the most effective way to implement Salesforce Industries solutions. This includes solution components both within and outside the Salesforce product suite, such as Security, Integration, and Migration. You will also take on the Technical Architect role in Salesforce Industries projects, often working on multiple projects simultaneously. Your responsibilities will include having a deep understanding of industry-specific CRM solutions, process modeling tools, and best practices. Additionally, you will be tasked with managing and mentoring a team of junior technical Salesforce industries architects and developers. You will provide sales support by assisting in scoping, solutioning, and estimating sales opportunities, as well as contributing to the creation of Statements of Work (SOW). Moreover, you will be involved in practice development by mentoring resources, taking on leadership roles to enhance overall practice capabilities, and working closely with clients to understand their business challenges and requirements. To qualify for this role, you must have a minimum of 2 Salesforce Industry (Vlocity) implementation experiences in industries such as CMT, Insurance, Health, or Energy. You should possess hands-on experience with various Vlocity tools and components including DataRaptor, Cards, OmniScript, DX, Integration Procedures, CPQ, and either EPC or Ratings Engine. Integration experience using REST and SOAP APIs, as well as familiarity with DevOps for CI/CD using tools like Copado or Bamboo, is also required. A certification in a Vlocity supported industry is a mandatory prerequisite. For Senior Developers and Architects, familiarity with LWC is expected, and a strong knowledge and experience in the domain are essential requirements. The ideal candidate for this role should have over 12 years of overall IT experience, with at least 8 years of experience in Salesforce. You should have a proven track record in technology implementation for full lifecycle enterprise software projects, as well as experience in creating technical architectures for complex Salesforce implementations. A Bachelor's degree or equivalent work experience is necessary, along with a strong background in Cloud Computing solutions. The ability to adapt to a dynamic work environment, think creatively within a team, and experience in Communications, Healthcare, or Financial Services industries are preferred qualifications. In terms of technologies, you should be proficient in Salesforce, Vlocity, Salesforce CPQ, Salesforce Architecture, NFR's, Design Patterns, Pre-Sales, and Architecture Design.,

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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior Associate, Healthcare Systems Implementation Consultant at RSM, you will be an integral part of our National Healthcare Consulting practice, contributing to the seamless integration of leading healthcare IT applications throughout the systems implementation life cycle. Your responsibilities will encompass defining customer requirements, system configuration, testing, training, and providing go-live support. Additionally, you will play a vital role in strategic IT projects like IT systems assessments, software selections, and roadmap development, all while collaborating with a diverse project team. At RSM, our team of professionals in the National Healthcare consulting practice possesses extensive knowledge of the Healthcare industry, covering areas such as financial analysis, revenue cycle management, regulatory reporting, HIPAA privacy, security, and Healthcare IT. Your role will require a fundamental understanding of the consulting cycle process within the healthcare domain, enabling you to contribute significantly to the development of our healthcare practice by actively engaging with clients, developing proposals, and presenting solutions. Key responsibilities include implementing leading packaged software solutions tailored to healthcare business and management processes, regulatory requirements, and other business needs. You will work with industry-specific solutions such as Epic, Cerner, and Solventum (3M), deploying innovative strategies and validating proposed future states to align with project objectives. Furthermore, you will collaborate closely with clients to configure, test, and validate software applications, contribute to IT systems assessments and software selection projects, and provide training to client personnel on new processes/systems. Travel may be required, including international trips to support system implementation efforts. The basic qualifications for this role include a Bachelor's degree in Computer Science, Health Information Management, or a related field, along with a minimum of four years" experience in systems implementation projects and assessments. Direct experience with software implementation in a healthcare setting, prior consulting experience, and familiarity with leading electronic health records systems such as Epic and Cerner are essential. Additional experience with Clinical Coding, Clinical Documentation, Patient Engagement, and CRM solutions would be advantageous. At RSM, we value our employees and offer a competitive benefits and compensation package, as well as flexibility in work schedules to help you balance personal and professional commitments. We are committed to providing equal opportunities and reasonable accommodations for individuals with disabilities throughout the recruitment process and employment/partnership. If you require accommodation to participate in the recruiting process, please contact us at careers@rsmus.com. Learn more about our total rewards and explore career opportunities at https://rsmus.com/careers/india.html.,

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4.0 - 6.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM. Senior Associate, Healthcare Systems Implementation Consultant RSM&aposs National Healthcare Consulting practice is hiring for a Healthcare Systems Implementation Consultant who will participate in all aspects of the systems implementation life cycle related to the integration of leading healthcare IT applications. This work will include defining customer requirements, system configuration, testing, training, and go-live support. In addition, this role will support strategic IT projects such as IT systems assessments, software selections, and roadmap development. The Consultant will be part of a multi-disciplined project team and will work collaboratively with both fellow consulting and client team members. As a member of the RSM&aposs National Healthcare consulting practice, you will join professionals with a broad knowledge of the Healthcare industry including financial analysis and revenue cycle management, regulatory reporting and compliance, HIPAA privacy, security, and Healthcare IT. The Healthcare Systems Implementation Consultant will also have a basic understanding of the consulting cycle process within the healthcare industry. As a key contributor, he/she will support the building of a world-class healthcare practice through listening to client needs, proposal development and presentation of solutions. Responsibilities Implement leading packaged software solutions that have been developed to accommodate healthcare business and management processes, regulatory requirements, and other business needs such as Epic, Cerner, and Solventum (3M) solutions. Deploy innovative healthcare industry-specific solutions Assess current state workflow and work with the implementation team to validate proposed future state fits with overall project objectives Identify, assess, and solve complex business integration problems where analysis of situations or data requires an in-depth evaluation of variable factors Work interactively with clients and client team members to configure, test, and validate the software application environment Contribute to IT systems assessments and software selection projects Train client personnel on new processes/systems Travel as needed. Travel will be limited initially but may increase and include international travel to support system implementation efforts Basic Qualifications Bachelor&aposs degree in Computer Science, Health Information Management, or a similar program. Minimum of four years' experience with systems implementation projects and assessments. Direct experience with the implementation of software in a healthcare setting Prior consulting experience Experience with leading electronic health records systems (e.g. Epic, Cerner) Experience with Clinical Coding, and Clinical Documentation (e.g. Solventum (3M) 360 Encompass) is a plus Experience with Patient Engagement and CRM solutions is a plus At RSM, we offer a competitive benefits and compensation package for all our people.?We offer flexibility in your schedule, empowering you to balance lifes demands, while also maintaining your ability to serve clients.?Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [HIDDEN TEXT]. Show more Show less

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9.0 - 20.0 years

0 Lacs

karnataka

On-site

You will join as an Oracle CX Resource with hands-on experience in building CRM solutions by connecting Oracle CX Products. Your knowledge should cover Sales, Service, and at least 2 of the following Oracle products - Fusion CX Sales, B2B Service, OFSC, Incentive Compensation, CPQ, OIC, VBCS. Having knowledge of ERP will be an added benefit. Your role will involve building futuristic solutions using Oracle CX Products to address customer issues. You will engage with customers regularly to understand their problems and identify areas for improvement. Additionally, you will develop industry-specific solutions and act as a liaison between the Sales and Consulting teams. It is crucial for you to have a fair understanding of competitive products in the market, architect customer solutions, and ensure successful implementation. You should possess a good grasp of security aspects in cloud implementation and be proficient in integrating Oracle Products. Leading challenging projects in implementation and roll-out, ensuring the quality of delivery, and maximizing customer satisfaction will be key responsibilities. Your strong analytical skills will aid in identifying and resolving customer issues effectively. Furthermore, you will provide guidance and consulting advice. To excel in this role, you should have 9 to 20 years of overall experience and a degree in Computer Science. Understanding at least 2 industry verticals, extensive presentation experience, willingness to travel, excellent communication, and client-handling skills are essential. Your ability to influence, negotiate effectively, and lead projects will be crucial for success in this position.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Zoho CRM Consultant plays a crucial role in leveraging Zoho CRM to optimize business processes, enhance customer relationships, and drive sales effectiveness. As a Zoho CRM Consultant, you will be responsible for analyzing, implementing, and customizing Zoho CRM solutions to meet the unique needs of the organization and its clients. Your key responsibilities will include collaborating with stakeholders to understand business requirements and design Zoho CRM solutions. You will customize and configure Zoho CRM modules, workflows, and functions to align with business processes. Additionally, you will provide technical expertise in data migration, integration, and system implementation. Developing and executing Zoho CRM training programs for end users and administrators will also be part of your role. Furthermore, you will assist in troubleshooting and resolving CRM system issues and performance optimization. Collaboration with sales, marketing, and customer service teams to streamline operations using Zoho CRM will be essential. Creating reports and dashboards to provide insights into sales and customer data will also be a key responsibility. Staying updated with Zoho CRM updates and new features to recommend best practices and participating in pre-sales activities and client demonstrations of Zoho CRM capabilities are also part of the role. Lastly, managing and maintaining Zoho CRM documentation and knowledge base will be crucial. To qualify for this role, you must hold a Bachelor's degree in Business, IT, or a related field. Zoho CRM certification and demonstrable experience in Zoho CRM implementation are required. A proven track record in consulting or a similar role with a focus on CRM solutions is necessary. You should have a strong understanding of sales processes, customer relationship management, and business workflows. Proficiency in customizing Zoho CRM modules, workflows, and automation features is essential. Experience in data migration, integration, and system configuration is also required. You must have the ability to understand client requirements and translate them into CRM solutions. Excellent communication and presentation skills for client interactions are a must. Strong analytical and problem-solving abilities are also crucial. The ability to work independently and collaboratively in a team environment is necessary for this role. Skills required for this role include data management, sales processes, knowledge base management, problem-solving abilities, training programs development, customer relationship management, technical training, presentation skills, automation features, CRM solutions, integration, data migration, business processes, sales effectiveness, analytical abilities, sales, CRM features, Zoho CRM, CRM system implementation, client demonstrations, troubleshooting, pre-sales activities, communication skills, data reporting, reports and dashboards creation, documentation management, and customer-centric approach.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

At EY, you will have the opportunity to shape a career that reflects your unique identity, supported by a global network, a culture of inclusivity, and cutting-edge technology to empower you to reach your full potential. Your distinct voice and perspective are essential in contributing to EYs continuous growth and evolution. By joining our team, you will not only create a rewarding experience for yourself but also contribute to building a more prosperous working environment for all. As a Manager in Sales and Distribution, your role will require expertise in SAP Sales and Distribution, particularly in S/4 Transformations. With a minimum of 10 years of relevant experience, you should have a proven track record of designing and implementing solutions for a minimum of 2 global clients. A deep understanding of the S/4 Sales and Distribution Module is crucial, along with comprehensive knowledge of Data Design, Roles and Authorization, Cutover, and Deployment processes. Your responsibilities will also include showcasing strong integration skills with cross modules and experience in integrating CRM solutions with S/4. Familiarity with TM, GTM, and GTS will be advantageous. Additionally, your work should encompass all key deliverables throughout the project life cycle. EY is committed to fostering a better working world by creating sustainable value for clients, individuals, and communities, while instilling trust in capital markets. Across 150 countries, EYs diverse teams leverage data and technology to deliver assurance and support clients in their growth, transformation, and day-to-day operations. Whether in assurance, consulting, law, strategy, tax, or transactions, EY teams are dedicated to asking insightful questions and finding innovative solutions to address the complex challenges of today's world.,

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2.0 - 6.0 years

0 - 0 Lacs

lucknow, uttar pradesh

On-site

The Channel Sales Manager for New Partner Acquisition will be responsible for driving new partner acquisition and channel development for our CRM and GPS-based attendance management software solutions, targeting B2B IT/SaaS sales. The ideal candidate will have 2 to 4 years of experience in channel sales, partner management, or business development within the IT/SaaS sector. Key responsibilities include identifying, onboarding, and managing new channel partners, resellers, and system integrators. The Channel Sales Manager will drive revenue through indirect sales channels, promote CRM and GPS attendance solutions through product demos and presentations, and build long-term strategic relationships with key stakeholders in partner organizations. Collaboration with internal teams such as marketing, product, and support will be essential to enable partner success. The successful candidate must possess strong communication, negotiation, and relationship management skills. They should be self-motivated, target-oriented, and proficient in using CRM tools and sales reporting systems. Experience with CRM solutions, HRMS, or attendance management systems is a plus, along with an understanding of the IT reseller ecosystem and partner sales models. Preferred skills include experience in SaaS product sales in HR/Attendance/Field Force domains, knowledge of GPS-based or mobile workforce management tools, and the ability to occasionally travel for partner meetups or expos. The Channel Sales Manager will enjoy remote work flexibility, performance-based incentives, and opportunities for growth into senior sales leadership roles within a fast-growing product in a high-demand niche. If you are passionate about tech sales, eager for new partnerships, and seeking growth opportunities in a forward-thinking company, we encourage you to apply for this dynamic role.,

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

You have an outstanding opportunity to work as a Solutions Engineer with a focus on healthcare, real estate, and education sectors in Bangalore, India. Your primary responsibility will be to collaborate with customers in developing innovative customer engagement strategies using Salesforce applications and platform. You should have a proven track record of working with enterprise software and services organizations to drive business outcomes through technology solutions, including experience in engaging with C-level executives. Your specific responsibilities will include providing thought leadership on how large enterprises can achieve customer success through digital transformation. You should be skilled in identifying challenges and conducting targeted discovery sessions to address business issues. As an innovator, you will be expected to develop new solutions through creative thinking and engage with business users to create solution presentations, demonstrations, and prototypes. Additionally, you will be responsible for building roadmaps that outline the implementation of solutions to transition from the current state to the future state. Your ability to effectively communicate the business value to stakeholders at all levels is crucial, along with delivering functional and technical responses to RFPs/RFIs. You should possess a degree or equivalent relevant experience and have at least 7 years of experience in the IT industry, particularly in pre-sales or implementation of customer engagement solutions. Strong focus and experience in pre-sales or implementation activities are required, along with expertise in demonstrating customer engagement solutions, understanding customer journeys, and constructing business cases. You should also have experience in solution selling to commercial customers and be proficient in articulating the benefits of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions. Excellent verbal and written communication skills, presentation abilities, and a self-motivated, flexible, and proactive attitude are essential for success in this role.,

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6.0 - 10.0 years

0 Lacs

maharashtra

On-site

As a Business Development Lead at Schbang, located in Mumbai, you will play a crucial role in driving growth and fostering lasting client relationships for one of India's leading integrated creative, media, and technology agencies. Your primary responsibility will be to identify, pursue, and convert new business opportunities across various sectors. You will be instrumental in showcasing Schbang's creative, UI/UX, SEO, tech, and media capabilities through tailored pitches while managing the end-to-end sales process, including prospecting, qualification, proposal development, negotiation, and closure. Your leadership skills will be put to the test as you lead and mentor the business development team to achieve individual and collective targets. Setting performance KPIs, ensuring skill development, and cultivating a high-performance sales culture will be key aspects of your role. Additionally, you will be involved in creating growth strategies aligned with the agency's objectives, conducting market mapping and competitor analysis, and deriving actionable insights to drive strategic business decisions. Relationship management will be a critical part of your responsibilities, as you will be required to build and nurture senior-level relationships with clients and partners. It will be essential to ensure a seamless handover to delivery teams for effective onboarding and project execution. Owning the CRM strategy and maintaining data hygiene to ensure a robust pipeline, tracking, analyzing, and reporting business development metrics to leadership will also be part of your duties. To excel in this role, you should have 6-10 years of business development experience in advertising, digital marketing, or design agencies, with a proven track record of acquiring and managing mid-large clients along with revenue accountability. A strong understanding of CRM solutions, UI/UX services, SEO services, digital campaigns, and tech offerings is required. Your ability to translate client business objectives into agency service solutions will be crucial. Leadership skills, effective communication, and a target-driven, entrepreneurial mindset are essential for success in this role. Experience in leading BD or sales teams, coupled with excellent presentation, negotiation, and stakeholder management skills, will be advantageous. Working at Schbang will offer you the opportunity to collaborate in a dynamic, young, and high-performance culture while making a real impact for brands. Leadership opportunities with visibility to founders and business heads make Schbang an exciting place to grow your career in one of India's most awarded and integrated agencies.,

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10.0 - 14.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As a CRM Solutions Architect with over 10 years of experience in IT or Project Management related functions, you will play a crucial role in managing the successful delivery of the CRM suite of applications and functions to end-users. Your responsibilities will include overseeing vendors, defining solution portfolios, and testing systems and solutions. Additionally, you will be expected to demonstrate project management skills to implement application and system-level projects effectively. In this role, you will design and develop IT architecture solutions within the CRM domain to address business problems while aligning with enterprise architecture direction and standards. Your tasks will involve technical planning, architecture development, and specification modifications to meet the organization's needs. You will be responsible for creating specifications for new products, services, applications, and service offerings, ensuring their compatibility and integration with existing standards for a cohesive architecture across various technologies. Collaboration with stakeholders is key to ensuring that the architecture is in line with business requirements. You will work towards standardizing and simplifying the existing global application framework while enforcing quality standards related to IT Architecture and Portfolio. Managing changes and projects within the CRM solutions domain will be part of your responsibilities in this full-time position based in Bhopal. Your expertise and experience will be instrumental in driving the successful implementation of CRM solutions and contributing to the overall efficiency and effectiveness of IT architecture within the organization.,

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2.0 - 6.0 years

0 - 0 Lacs

pune, maharashtra

On-site

Job Description: You will work closely with the Delivery Manager, Functional Solution Architects, and clients to architect technology solutions that meet client needs. This involves leading project discovery workshops, creating scope and development estimates, and documenting requirements and designs. You will also mentor development and QA teams, lead application design, development, and support of Salesforce projects, and ensure the system meets business unit expectations and performance requirements. Your responsibilities will include detailed design of Salesforce projects, utilizing UML diagrams, design documentation, and best practices. Requirements: - Strong experience in configuration, customization, and programming with APEX APIs, APEX Triggers, Lightning Aura Components, and LWC. - Practical deployment knowledge of Visual Force, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls. - Experience in leading teams to analyze complex problems and implement solutions. - Proficiency in Salesforce CRM with end-to-end implementation experience, Salesforce.com integration, programming using Salesforce SFDC, Force.com, Java, JavaScript, XML, etc. - Strong Service Oriented Architecture and integration background. - Ability to define system landscape, identify gaps, and deliver CRM solutions. - Additional experience in Workflow Alerts and Actions, and programming with APEX, J2EE, HTML, XML, JSON. - Detail-oriented with the ability to learn new technologies and solutions quickly. - Ability to work independently, be a self-starter, and an innovator in exploring new technologies. Non-Technical Skills: - Good communication skills (written & spoken). - Strong analytical and logical thinking abilities. - Positive attitude and flexibility to work across teams and clients. Qualifications: - Bachelor's Degree or equivalent. - 5+ years of experience in developing technology solutions. - 3 years of experience in managing client-facing projects. - Specialization in gathering and analyzing information, designing comprehensive solutions, and meeting best practice standards and client needs. Responsibilities: - Serve as the first point of contact for all clients, ensuring customer support requests are entered into the incident ticketing system. - Create incidents in the ticketing system from e-mails and assign them to support staff. - Resolve technical incidents and escalate issues as needed. - Support employee inquiries regarding customer reported technical issues. - Provide verbal communication to management and written communication to customers on the status of issues. Qualifications/Requirements: - College or equivalent degree in Computer Science, Information Technology, or related field. - Relational database experience and SQL knowledge. - Ability to work well with other employees, exceptional customer service skills, and the ability to take ownership of issues. Experience: - 2+ years of application support activities. - Good written and verbal communication skills.,

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