Head Collections ( Above State head role)Exp., in unsecured loans, LAP

Dear all,

Ivantage consultants.

Head - Collections (Tamil Nadu) [Above State Head Role]

Location:

Experience Required:

Minimum 10 years in Collections, Recovery, and Legal functions
Preferred Background:- NBFC or BFSI industry- Experience with unsecured loans and small ticket LAP (Loan Against Property)- Strong understanding of delinquency management and legal recovery processes

Key Responsibilities:

- Lead the collections function across all Tamil Nadu branches, managing end-to-end collections from Bucket 0 to infinity- Manage collections for both secured and unsecured loan portfolios- Monitor and lead resolution of delinquent accounts and strategize collection interventions accordingly- Take ownership of legal recovery actions, coordinating with legal teams for escalated/default accounts- Regularly follow up on Overdue/Demand Notices, initiating recovery and legal steps till logical closure- Analyze and improve existing collection and recovery processes for better performance and compliance- Track collection KPIs, team performance, and recovery ratios- Conduct field visits and handle critical recovery accounts where necessary- Address and resolve audit comments related to collections and compliance- Supervise a team of Collection Officers, ensuring productivity, compliance, and alignment with business goals- Stay updated on industry trends, legal developments, and analytics in collection strategy

Key Skills:

- Strong knowledge in Unsecured Loans and Delinquency Handling- Sound understanding of Legal Recovery Process, including litigation and settlement procedures- Excellent Team Management & Negotiation Skills- Strong Analytical and Problem-solving Abilities- Proactive and strategic mindset towards reducing delinquency and improving recovery ratios- Excellent Communication & Interpersonal Skills- Familiarity with Collections MIS, portfolio analysis, and compliance frameworks