Job Description: National Sales Manager, Mysore Dear all, We would like to introduce ourselves as Ivantage HR Consultants . We have a vacancy in a 1,200 Cr turnover FMCG manufacturing company for the post of National Sales Manager under the Sales & Business department located at Mysore . The following are the details for your reference. Role Summary: Responsible for Sales, Distribution & Business Development of Ripple Division across India. Qualification: Management Graduate from reputed Institutes Experience: 1.12+ years experience in sales & distribution, FMCG business ONLY 2.Multiregional exposure is distinct advantage; South Market is must, plus experience in other regions 3. Experience in building systems & processes in larger distribution network preferred 4. Multiple Regional experience as RSM or ZSM or already Head sales or NSM for a mid-size FMCG company may apply . 5. Category Experience: Home Dcor, Aromatherapy 6. Must have worked in multi locational distributors and stores network. Desired skills: Functional 1. Distribution and display leadership support to Regional team 2. Contribute in creating the correct 'Go to Market' model, determine town and outlet penetration suitable for current and future business growth in specific regions 3.Develop and execute Demand Generation Marketing initiatives in coordination with HQ, RSMs or ASMS and successfully percolate the same right up to the Front line across regions 4. Sales Force Automation Management 5. Setting and Executing Display Norms across of Source of Business (Outlet Type) 6. KRA Metrics Management of the Sales Team 7. Build Hospitality and Corporate business through a focused approach. Behavioral 1. Demonstrate strategic leadership, customer orientation, company values, ethics and pride through exemplary behavior Roles & responsibilities: 1. Responsible for achievement of volume or value targets by Monthly, Quarterly and Yearly goals for total region with direct responsibility of domestic channel including General Trade of large towns and Small Distribution towns. 2. Achieve execution excellence through proper planning, monitoring and chasing the set objectives - Primary & Secondary Sales o To direct the Sales team and establish sales targets brand wise, pack wise as per ABP, help them in breaking the same geographically, monthly, weekly & daily targets . o To motivate & direct Sales team to establish coverage, distribution and display objectives to meet & exceed sales targets o To plan and implement local sales promotion in consultation with marketing and trade marketing teams. Analyze data to gauge effectiveness of key activities and promotions through a pre-agreed control panel 3. Develop and implement the Distributor Health check & Standardize the distributor selection process 4.Develop & monitor coverage, productivity, visibility, Must Sell SKU benchmarks - analyze stock movement/availability 5.Develop & evaluate BTL Initiatives, Ideation of BTL collaterals, Visibility Benchmarks - Execute display and merchandising guidelines in all network; develop display aids and local vendors in respective regions 6.Have a clear focus on channels like Institutions, Modern Trade, Digital, CSD to build Distribution, Visibility and volumes. Implement Key Account Management Program for respective channels 7. Facilitate deliver of targeted training for front line sales team in retail channel 8.Manage Advertising & Promoting budgets across regions 9. Timeliness of Reports, ensure robust tracking for Field Force Productivity Metrics 10.Secure key sales information from field sales and present business analytics and findings through planned reviews to Leadership Team on monthly basis 11.Recruit, Develop & Retain Quality Manpower

Dear all, Indi Village Technology is a company that delivers digital services like data annotation, content moderation, and image processing to clients around the world. It is known for creating job opportunities in rural areas of India, especially for women and youth. By combining technology with community development, Indi Village helps improve digital skills and provides stable employment in underserved regions, contributing to economic growth and social progress. Position: Head of Information Technology (Head of IT) Locations: Yemmiganur, Anantapur, Raichur, Balgakot, Udupi, Jharkhand Experience: 15+ Years in IT leadership roles Position Overview As Head of IT, you will drive the strategic direction and operation of all technology functions across our multiple locations. Reporting to the executive leadership team, you will establish IT vision, governance, and roadmap; ensure robust, secure, and scalable infrastructure; champion digital transformation initiatives; and build high-performing teams. Your leadership will enable the business to leverage technology for competitive advantage and operational excellence. Key Responsibilities 1. IT Strategy & Governance Define and execute the overall IT strategy aligned with business goals. Develop governance frameworks, technology roadmaps, and KPIs to measure performance. Lead regular IT steering committee meetings with stakeholders to review progress and priorities. 2. Policy, Compliance & Risk Management Define and enforce standardized machine provisioning and decommissioning processes, including secure OS and application baseline configurations for desktops, laptops, servers, and virtual machines. Implement centralized configuration management (e.g., via Ansible, Puppet, or SCCM) to ensure consistent, auditable deployments and automated patch management across all endpoints and servers. Maintain an approved hardware and software inventory, with clear procedures for change control, asset tagging, and lifecycle management. Establish and audit IT policies, standards, and procedures covering acceptable use, mobile device management, remote access, and software installation. Ensure regulatory and industry compliance (e.g., ISO 27001, SOC 2, GDPR) by leading internal and external audits, gap assessments, and certification efforts. Develop and routinely test disaster recovery and business continuity plans, including backup retention policies, RTO/RPO definitions, and failover procedures for critical systems. Implement risk management processes to identify, assess, and remediate vulnerabilities, with clear escalation paths and reporting to senior leadership. 3. Infrastructure & Operations Oversee architecture, deployment, and maintenance of network, servers, cloud environments, and endpoints. Optimize IT expenditure through vendor selection, contract negotiation, and cost-control measures. Monitor system health and performance metrics; drive continuous improvements and scalability. Ensure 24/7 reliability and availability, with on-call support as needed. 4. Security & Compliance Lead a comprehensive security program encompassing network, endpoint, application, and cloud environments, aligned with industry best practices (e.g., NIST, CIS Controls). Define and enforce security baselines for servers, network devices, and workstations, leveraging hardening guides and automated compliance checks. Oversee identity and access management, including MFA rollout, role-based access control (RBAC), privileged access management (PAM), and periodic access reviews. Coordinate regular vulnerability assessments and penetration tests, manage remediation workflows, and track metrics on time-to-remediation. Implement endpoint detection and response (EDR), proxy/NGFW, DLP, and SIEM solutions to detect, investigate, and respond to security incidents. Develop and maintain an incident response plan, lead post-incident analysis, and drive continuous improvement via lessons learned. Conduct ongoing security awareness training, phishing simulations, and tabletop exercises to foster a security-first culture. Collaborate with legal and compliance teams to address data privacy concerns, breach notification requirements, and third-party security due diligence. 5. Digital Transformation & Innovation Identify and drive digital initiatives (e.g., ERP/CRM upgrades, process automation, AI/ML pilots). Collaborate with business units to prioritize and deliver technology-enabled improvements. Evaluate emerging technologies, tools, and methodologies to maintain competitive edge. 6. Vendor & Partner Management Manage relationships with technology vendors, service providers, and system integrators. Negotiate service-level agreements (SLAs) and ensure delivery quality and accountability. Coordinate integration of third-party solutions and platforms. 7. Leadership & Team Development Build, mentor, and lead a diverse IT team across all locations. Promote a culture of continuous learning, collaboration, and high performance. Identify skill gaps and implement training, certification, and career development plans. Foster cross-functional collaboration with other departments and stakeholders. Qualifications Bachelors or Masters degree in Information Technology, Computer Science, or related discipline. 15+ years of progressive experience in IT roles, with at least 5 years in a senior leadership position. Proven track record of developing and executing IT strategies in a multi-site environment. Deep expertise in IT infrastructure, security, compliance, and digital transformation. Strong financial acumen, with experience managing large-scale IT budgets and vendor negotiations. Excellent leadership, communication, and stakeholder management skills. Preferred Skills & Certifications Certifications such as ITIL Expert, CISSP, CISM, PMP, or COBIT. Experience with cloud platforms (AWS, Azure, GCP) and virtualization technologies. Familiarity with enterprise applications (ERP, CRM) and process automation platforms. Knowledge of data analytics, AI/ML concepts, and emerging technology trends. Work Environment Primarily office-based, with occasional travel between Yemmiganur, Anantapur, Raichur, Balgakot, Udupi, and Jharkhand offices. Flexible working hours and on-call responsibilities for critical incidents. Collaborative, fast-paced environment emphasizing innovation and teamwork.

Dear all, We would like to introduce ourselves as leading HR Consultants. We have a vacancy in a FMCG manufacturing company for the post of Head of sales under the Sales & Business department located at Mysore. The following are the details for your reference. Qualification: • Management Graduate from reputed Institutes Experience: * 10+ years experience in sales & distribution, FMCG business ONLY * Multiregional exposure is distinct advantage; South Market is must, plus experience in other regions. * Must have held leadership roles in sales and contributed by effective marketing models for business growth. * Capable of achieving targets. *Experience in building systems & processes in larger distribution network preferred *Multiple Regional experience as RSM or ZSM or already Head sales or NSM for a mid-size FMCG company may apply

Dear All, Indi Village Technology is a company that delivers digital services like data annotation, content moderation, and image processing to clients around the world. It is known for creating job opportunities in rural areas of India, especially for women and youth. By combining technology with community development, Indi Village helps improve digital skills and provides stable employment in underserved regions, contributing to economic growth and social progress. Roles & Responsibilities Role : Center Manager Experience: Minimum 6-8 years with at least 2 years leading teams in a managerial capacity Job Designation: Center Manager Key Responsibilities : This is a key role in managing change and achieving the company's strategic goals through efficient project management. It involves the direct management of a team of 25-100, resourcing planning, driving process and service improvements and ensuring day-to-day operational efficiency. Center Manage overall operations and serve as a company representative on regulatory meagers. Aid human resources department in the recruitment process by interviewing potenial hires and outlining clear job expectations. Be responsible for the effective and successful management of, projects and quality control Develop full-scale project plans and associated communications documents. Plan, schedule and track multiple project timelines and milestones. Estimate the resources and participants needed to achieve project goals. Proactively manage changes in project scope, identify potential crises and devise contingency plans. Provide detailed management and account performance reports as per an agreed schedule. Ensure that quality is maintained as per agreed SLA levels. Manage and improve center performance through performance monitoring, problem resolution, regular audits and quality assurance measures. Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work. Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments. Delivery Responsible for all project deliveries across multiple teams from the center Work with Account Managers/team leads to translate customer requirements into working instructions for delivery (process creation and process efficiencies) Determine and assess the need for additional sta as required. Identify and resolve issues and conflicts within the project/process team. Review customer orders and plan and coordinate delivery activities Oversee daily activities of delivery team and provide direction and guidance as needed. Evaluate the performance of team members and determine training needs. Develop process improvements to achieve cost eecveness and ¢me saving. Operations Ensure all operations are carried on in an appropriate, cost-effective way Purchase materials, plan inventory and oversee warehouse efficiency Help the organizationals processes remain legally compliant Examine financial data and use them to improve profitability Manage budgets and forecasts Responsible for recruitment, hiring, termina¢ons and performance management of departmental employees Responsible for appropriate static levels to meet requirements of the department Manage the morale in the department by se¢ng and demonstrating a strong business ethic for dealing with employees, suppliers and customers Handle enquiries and complaints which are escalated from the departments and present op¢ons to solve issues of concern Ensure that all repor¢ng employees adhere to company policies and procedures Develop policies & procedures related to facili¢es use, opera¢ons and services Ensure all repairs and maintenance requests and renova¢ons and/or retrots are prac¢cal, legal and aordable Nego¢ate and manage all minor construc¢on/repair projects With assistance of relevant sta, prepare annual opera¢ng budgets and capital expenditure budgets Nego¢ate and oversee supplier contracts Prole Requirements Bachelors degree with preference given to a Bachelor of Commerce or Business Administra¢on degree, or an equivalent Cer¢cate 5-10 years work experience as a Technical & Opera¢ons manager in a high-growth environment Knowledge of Project Management so¢ware, tools and methodologies Able to iden¢fy key issues; crea¢vely and strategically overcome internal challenges or obstacles Excellent English oral and wri¢en communica¢on skills Good presenta¢on skills Empathy and understanding of people in Tier 2 and 3 towns People oriented and results driven A clear and solid understanding of personnel policies, prac¢ces, and procedures and other opera¢onal issues faced by the organiza¢on Eec¢ve leadership skills, with a strong focus on opera¢ons and business processes. High level of integrity, conden¢ally, and accountability Sound analy¢cal thinking, planning, priori¢za¢on, and execu¢on skills A well-dened sense of diplomacy, including solid nego¢a¢on, conict resolu¢on, and people management skills Exper¢se in all aspects of business opera¢ons including customer service, inventory control, accoun¢ng, strategic planning, human resources and general management "Self mo¢va¢on Ability to manage mul¢ple assignments and meet deadlines.

Dear all, We would like introduce ourselves as Ivantage HR Consultants . We have a vacancy in a leading NBFC located at Coimbatore for the post of Cluster Manger . The following are the details for your reference. Position Cluster Manger - Sales Reporting into Zonal Business Head - South Location Coimbatore Annual CTC Gross upto 60000 per month + incentives Education Any UG or PG Job Description/Key deliverables To lead the team of Sales Manager and ensure effective sales management and achievement of business targets in Loan Against Property Provide inputs to develop marketing strategies and marketing support to Sales Staff. Work closely with the Regional /Zonal Manager for developing sales strategies Take complete ownership of the sales process and generate the agreed numbers, for the cluster Motivate/Interact with Branch Managers and Staff Handle entire business process for the Cluster. Open new Locations as per business plan. To achieve monthly, quarterly & yearly business targets as per plan. Should be open to frequent travel within cluster Skills Experience in LAP loam is mandatory Currently Sales manager/ Branch head handling a team Aggressive salesperson, able to build relationship with customer and staff (mandatory) Local geography knowledge and ability to read/speak local language (mandatory) Excellent business knowledge in small ticket LAP. Self-starter with demonstrated ability to deliver under pressure Ability to work in an evolving and fast paced environment Experience 10 years Above

Dear all, Job Role: Facility Manager North region: Varanasi , Bassi , Kymore South region: Raichur, Ananthpur, Udupi, Bagalkote Indi Village Technology is a company that delivers digital services like data annotation, content moderation, and image processing to clients around the world. It is known for creating job opportunities in rural areas of India, especially for women and youth. By combining technology with community development, Indi Village helps improve digital skills and provides stable employment in underserved regions, contributing to economic growth and social progress. We are looking for an experienced Facilities Manager to oversee all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well functioning. The ideal candidate will be well-organized and able to optimize the use of space and equipment while reducing operating costs. Leadership abilities and phenomenal efficiency can set you apart among our candidate pool. The goal is to ensure our businesss accommodation is problem-free and safe so that employees can work under the best conditions. Experience: minimum 12 Years of relevant experience Objectives of this role Ensure all building facilities adhere to proper safety standards and cleaning procedures Maintain equipment and building provisions to meet health and safety requirements Organize and plan building installments and refurbishments Supervise facilities staff and communicate with external contractors and vendors Handle insurance contracts Keep building and all facilities up to code and accurately follow maintenance protocol Responsibilities Delegate cleaning and maintenance responsibilities to team members Run routine maintenance inspections Monitor interior and exterior areas of building for cleanliness and general conservation Prepare and implement project budgets and timeframes Comply with all health and safety policies and procedures Support maintenance and installment work as needed Skills and qualifications Advanced mechanical and plumbing skills Knowledge of HVAC and other building systems Ability to lift heavy objects and do other labor-intensive tasks Excellent time management and multitasking skills Basic understanding of accounting and finance principles Great leadership and problem-solving skills Preferred qualifications Certified Facility Manager (CFM) credential, or equivalent Experience planning and maintaining facility budgets Excellent verbal and written communication skills Professional leadership experience Contract handling experience Strong attention to detail

Head - Human Resources & Admin- NBFC (15-20 yrs.) The Head HR will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy. Strategic HR Leadership: Develop and implement HR strategies aligned with the business goals of the organisation. Partner with senior leadership to drive organisational effectiveness, talent management, and workforce planning. HR Business Partnering: Serve as a trusted advisor to business leaders, providing guidance on all HR-related matters. Implement and execute HR initiatives to enhance employee engagement, retention, and performance. Team Management: Lead and mentor a high-performing HRBP team. Foster a collaborative and innovative team culture that aligns with the organisation's values. Talent Acquisition and Management: Oversee the talent acquisition process, ensuring the recruitment and on boarding of top-tier talent. Develop and implement strategies for talent retention, succession planning, and career development. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management. Employee Relations: Manage and resolve complex employee relations issues. Ensure a positive and inclusive work environment, fostering a culture of diversity and belonging. Performance Management: Implement effective performance management processes to drive employee performance and development. Work with leadership to establish key performance indicators and metrics for continuous improvement. Compliance and Policy Development: Ensure HR practices comply with relevant employment laws and regulations. Develop and update HR policies in line with industry best practices. The Successful Applicant Masters in business administration (MBA) from a reputed business school. 15 -20 years of progressive HR experience with a focus on HR Business Partnering. Previous experience in the Non-Banking Financial Company (NBFC) sector is preferred. Experience from MFI/ MSME preferred. Proven track record of successful team management and leadership Strategic thinking and business acumen. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to thrive in a dynamic and fast-paced environment. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. This opportunity involves approximately 30% travel to various business locations for HR-related activities and meetings. Administration Manage the administrative functions of the company, ensuring efficient and effective operations, and promoting a positive work environment. Oversee the management of office facilities, including maintenance, security, and technology systems Oversee the day-to-day operations of the company including setting up of new retail branches. Develop and implement policies and procedures to improve operational efficiency and effectiveness. Manage the company's administration budget, ensuring that resources are allocated effectively and that costs are kept under control. Ensure that the company complies with all relevant laws and regulations, and that all internal policies and procedures are up-to-date and followed. Build and maintain positive relationships with internal and external stakeholders, including employees, customers, suppliers, and regulatory agencies. Bachelors / masters degree in business administration, Management, or a related field. A minimum of 14 years of experience in a similar role, with a proven track record of success in managing administrative functions Strong organizational and leadership skills, with the ability to manage multiple projects and priorities. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels. Knowledge of relevant laws and regulations in India, including labour laws and financial regulations Broad knowledge of business departments and their functions

Job Title: Regional Senior Center Manager Open positions : 2 Location: (Varanasi, Bassi, or Kymore) and (Udupi, Raichur, Bagalkot or Anantapur) Department: Operations Reports To : Head of Operations Position Overview: We are seeking an experienced and dynamic Regional Senior Center Manager with over 15 years of expertise in managing large teams and multiple business centers, particularly in the BPO industry. This role requires a leader who can oversee the smooth functioning of multiple centers, drive process efficiency, and ensure the delivery of high-quality projects and processes. The ideal candidate will possess strong leadership skills, a keen eye for operational excellence, and a proven track record of managing large-scale operations in a fast-paced environment. The role also involves leading people engagement activities to maintain high employee morale across centers. Key Responsibilities: Center Operations Management: Oversee the day-to-day operations of multiple centers, ensuring they operate efficiently and meet performance targets. Ensure that all centers are adequately staffed, resourced, and equipped to deliver optimal performance. Process Optimization: Drive continuous improvements in processes, systems, and workflows across the centers to enhance operational efficiency, reduce costs, and improve service delivery. Monitor key performance indicators (KPIs) and implement corrective actions as necessary. Project Delivery: Responsible for the successful delivery of projects and processes managed across the centers. Ensure alignment with organizational goals and client expectations, ensuring timely and accurate project execution. Team Leadership: Lead and mentor a large, diverse team of center managers and employees across multiple locations. Foster a collaborative and high-performance culture by providing guidance, coaching, and professional development opportunities. People Engagement & Morale: Lead and drive employee engagement initiatives to ensure high levels of team morale and satisfaction. Plan and execute team-building activities, recognition programs, and other initiatives that promote a positive workplace culture. Client Relationship Management: Maintain strong relationships with internal and external stakeholders, including clients and senior leadership. Ensure that client needs and expectations are met consistently and proactively address any challenges or concerns. Compliance & Risk Management: Ensure that all centers adhere to company policies, procedures, and legal requirements. Oversee risk management efforts, including safety protocols and data privacy, and ensure compliance with relevant industry standards. Qualifications: Experience: Minimum 15+ years of experience in managing large-scale BPO operations with significant responsibility for overseeing multiple centers, large teams, and complex processes. Leadership Skills: Strong leadership abilities with proven experience in managing cross-functional teams. Ability to influence, motivate, and guide a diverse group of employees. Operational Expertise: In-depth knowledge of BPO industry operations, process optimization, and project management. Expertise in driving efficiency and operational excellence. Client-Focused Mindset: Experience in managing client relationships and delivering high-quality services in a customer-centric environment. People Management: Proven track record of managing, developing, and retaining talent. Ability to create a positive, engaging work environment while driving performance. Location Flexibility: Open to working from any of the locations mentioned above. Must be flexible to travel between centers as needed. Educational Requirements: A bachelor's degree in Business Administration, Operations Management, or a related field. An MBA is a plus. Key Skills: Leadership & Team Management Project & Process Management Operational Efficiency Client Relationship Management People Engagement & Employee Morale Risk Management & Compliance Strategic Planning & Execution Communication & Stakeholder Management ________________________________________ Why Join Us? This is an exciting opportunity to lead and influence operations in a key regional role, driving excellence across multiple centers while fostering an environment that values people engagement and continuous improvement. If you're passionate about managing large teams, optimizing processes, and delivering results, we would love to hear from you!

Job Title: Manager Plant Finance & Accounts Location : Gummudipoondi, Chennai Tamil Nadu Experience Required : Minimum 10 years (post-qualification) Qualification: Chartered Accountant (CA) Salary : Up to 27 LPA Industry: Manufacturing / Engineering / Industrial Products Job Summary: We are seeking a dynamic and experienced Chartered Accountant to lead the Plant Finance and Accounts function at our Gummudipoondi facility. The ideal candidate will be responsible for managing end-to-end plant finance operations including working capital, cost control, MIS, budgeting, compliance, and taxation, while providing strategic financial support to plant leadership. Key Responsibilities: Finance & Accounts: Lead day-to-day financial operations at the plant, including accounting, finalization of accounts, and statutory reporting. Ensure timely month-end and year-end closing as per company and regulatory requirements. Monitor and manage working capital, ensuring efficient inventory, receivables, and payables management. Ensure proper maintenance of books of accounts in compliance with accounting standards and company policies. Costing & Budgeting: Prepare and monitor plant budgets, forecasts, and variance analysis. Implement and monitor standard costing, product costing, and cost control initiatives. Provide insights into cost optimization opportunities to enhance plant profitability. Taxation & Compliance: Ensure compliance with Direct and Indirect Taxes TDS, GST, Income Tax, etc. Coordinate with internal and statutory auditors and ensure timely completion of audits. Ensure adherence to statutory and regulatory compliance at the plant level. MIS & Reporting: Prepare and analyze monthly MIS reports to support strategic decision-making. Monitor key performance indicators (KPIs) and assist plant heads in performance improvement. Banking & Treasury: Manage bank liasoning for working capital limits, term loans, and other financial arrangements. Ensure timely submission of reports and compliance with bank covenants. Business Support: Partner with plant leadership and operations teams to support business goals and drive financial discipline. Provide commercial and financial insights to support production, procurement, and supply chain decisions. Key Requirements: Chartered Accountant (CA) with a minimum of 10 years of post-qualification experience, preferably in a manufacturing setup. Strong knowledge of plant finance, cost accounting, budgeting, and taxation (both direct and indirect). Good understanding of ERP systems (SAP/Oracle/Tally or equivalent). Excellent analytical, interpersonal, and leadership skills. Proven experience in handling audits, compliances, and liaising with banks and regulatory bodies. Preferred Attributes: Prior experience working in an industrial town or plant location. Familiarity with Tamil Nadu regulatory and tax environment. Strong business acumen and ability to work in cross-functional teams.

About the Role We are hiring a motivated Catering Graduate to manage day-to-day cafeteria operations at a hostel-based setup. The candidate will coordinate food production, handle manpower supply, and ensure smooth functioning of services like chats, snacks, and main course meals. --- Key Responsibilities Coordinate with kitchen and service staff for daily cafeteria operations. Handle manpower supply maintain attendance and daily task allocation. Ensure hygiene, quality, and timely food preparation. Assist in planning basic menus based on the hostel residents’ needs. Monitor stock availability and report procurement needs. Maintain customer satisfaction by addressing basic feedback and issues. Act as a link between the hostel management and cafeteria staff. --- Requirements Bachelor's degree in Catering Science, Hotel Management, or relevant field. Willing to take ownership of operations and work closely with a team. Basic knowledge of food handling, hygiene standards, and service flow. Good interpersonal and team coordination skills. Freshers with passion and responsibility welcome.

Job Description: Dear all, We would like to introduce ourselves as Ivantage consultants. We have a vacancy in a leading NBFC, for the post of Head - Collections based at Chennai. The following are the details for your reference. Job Title: Head - Collections (Tamil Nadu) [Above State Head Role] Location: Chennai Reporting To: National Head Collections and Legal Compensation: Up to Rs. 40 Lakhs Per Annum (LPA) based on experience and fit Educational Qualification: Any UG or PG (Finance/Management preferred) Experience Required: Minimum 10 years in Collections, Recovery, and Legal functions Preferred Background: - NBFC or BFSI industry - Experience with unsecured loans and small ticket LAP (Loan Against Property) - Strong understanding of delinquency management and legal recovery processes Key Responsibilities: - Lead the collections function across all Tamil Nadu branches, managing end-to-end collections from Bucket 0 to infinity - Manage collections for both secured and unsecured loan portfolios - Monitor and lead resolution of delinquent accounts and strategize collection interventions accordingly - Take ownership of legal recovery actions, coordinating with legal teams for escalated/default accounts - Regularly follow up on Overdue/Demand Notices, initiating recovery and legal steps till logical closure - Analyze and improve existing collection and recovery processes for better performance and compliance - Track collection KPIs, team performance, and recovery ratios - Conduct field visits and handle critical recovery accounts where necessary - Address and resolve audit comments related to collections and compliance - Supervise a team of Collection Officers, ensuring productivity, compliance, and alignment with business goals - Stay updated on industry trends, legal developments, and analytics in collection strategy Key Skills: - Strong knowledge in Unsecured Loans and Delinquency Handling - Sound understanding of Legal Recovery Process, including litigation and settlement procedures - Excellent Team Management & Negotiation Skills - Strong Analytical and Problem-solving Abilities - Proactive and strategic mindset towards reducing delinquency and improving recovery ratios - Excellent Communication & Interpersonal Skills - Familiarity with Collections MIS, portfolio analysis, and compliance frameworks