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I HUB DIGITAL TECHNOLOGIES PVT. LTD
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Hardware Resident Engineer

Hardware Resident Engineer

I HUB DIGITAL TECHNOLOGIES PVT. LTD

1 - 5 years

0 Lacs

kochi kerala

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

call logging asset management vendor coordination troubleshooting computer hardware peripherals networking asset management vendor coordination desktop support networking windows os communication interpersonal skills time management it support services helpdesk operations issue tracking it inventory records domain environments hardware services

Work Mode

On-site

Job Type

Full Time

Job Description

As a Resident Engineer, your role will involve providing on-site IT support services to ensure the smooth functioning of the IT infrastructure. Your responsibilities will include: - Handling helpdesk operations such as call logging and issue tracking - Performing asset management and maintaining IT inventory records - Coordinating with vendors for IT hardware servicing and warranty claims - Providing first-level support for desktops, laptops, printers, and other peripherals - Troubleshooting Local Area Network (LAN) and connectivity issues - Installing and configuring printers, scanners, and basic software - Maintaining documentation for all support activities and asset records To excel in this role, you should possess the following qualifications: - Diploma or ITI - Minimum of 1 year of experience in IT helpdesk or desktop support role - Basic understanding of networking, Windows OS, and domain environments - Familiarity with hardware services - Good communication and interpersonal skills - Ability to work independently and manage time effectively This is a contractual/temporary job based in Kochi, Kerala, requiring in-person work. The contract length is 12 months. In addition to the challenging role of a Resident Engineer, the company offers benefits such as health insurance and Provident Fund to support your overall well-being and financial security.,

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Hardware Resident Engineer