Hair Transplant Counselor/ Cordinator

Job Title: Doctor's Assistant & Hair Transplant Counselor

Company: Derma Magnetica

Location: Jaipur, Rajasthan, India

About Derma Magnetica: Derma Magnetica is a leading dermatology and hair transplant clinic in Jaipur, committed to providing exceptional patient care and advanced aesthetic solutions. We pride ourselves on a patient-centric approach and a team of highly skilled professionals.

Job Summary: We are seeking a highly motivated, compassionate, and organized individual to join our team as a Doctor's Assistant and Hair Transplant Counselor. This dual role is crucial for ensuring smooth clinic operations, providing excellent patient support, and effectively counseling patients on hair transplant procedures. The ideal candidate will have a strong interest in dermatology and aesthetic medicine, excellent communication skills, and a commitment to patient satisfaction.

Key Responsibilities:

As a Doctor's Assistant:

• Patient Support: Assist the dermatologist during consultations and procedures, ensuring patients are comfortable and well-informed. Prepare patients for examinations and treatments.
• Clinic Preparation: Prepare treatment rooms, sterilize instruments, and ensure all necessary equipment and supplies are readily available.
• Record Keeping: Accurately record patient medical history, vital signs, and treatment details in electronic medical records (EMR) or physical charts.
• Inventory Management: Monitor and manage clinic supplies, ordering new stock as needed to maintain adequate inventory levels.
• Post-Procedure Care: Provide clear and concise post-procedure instructions to patients, answer their queries, and schedule follow-up appointments.
• Administrative Support: Assist with scheduling appointments, managing patient flow, and handling phone calls as required.
• Hygiene & Safety: Ensure the clinic maintains the highest standards of cleanliness, hygiene, and adherence to safety protocols.

As a Hair Transplant Counselor:

• Patient Consultation: Conduct initial consultations with prospective hair transplant patients, understanding their concerns, medical history, and aesthetic goals.
• Procedure Education: Provide comprehensive and accurate information about hair transplant procedures (e.g., FUE, FUT), including benefits, risks, expected outcomes, and recovery process.
• Treatment Planning Assistance: Assist the doctor in developing personalized treatment plans for hair transplant candidates.
• Quotation & Financial Counseling: Clearly explain procedure costs, payment options, and financing plans to patients.
• Pre & Post-Operative Counseling: Guide patients through pre-operative instructions and provide detailed post-operative care guidelines, ensuring they are fully prepared and supported throughout their journey.
• Patient Follow-up: Maintain regular communication with patients before and after their procedures to ensure satisfaction and address any concerns.
• Sales & Conversion: Effectively communicate the value proposition of Derma Magnetica's hair transplant services, aiming to convert consultations into successful procedures.

Qualifications:

• Education: Bachelor's degree in a relevant field (e.g., Nursing, Allied Health, Life Sciences) preferred. Medical Assistant certification is a plus.
• Experience: Previous experience in a clinical setting, especially in dermatology, aesthetics, or hair restoration, is highly desirable. Experience in patient counseling or sales is a significant advantage.
• Knowledge: Basic understanding of medical terminology, anatomy, and physiology. Familiarity with hair loss conditions and hair transplant techniques is a strong plus.
• Skills:
• Excellent verbal and written communication skills (English and Hindi are essential).
• Strong interpersonal and empathy skills, with a patient-first approach.
• Exceptional organizational and multitasking abilities.
• Proficiency in using clinic management software and EMR systems.
• Ability to work independently and as part of a team.
• Professional demeanor and appearance.
• Sales or counseling aptitude.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a leading dermatology and hair transplant clinic.
• A supportive and collaborative work environment.
• Opportunities for professional growth and development.

Job Type: Full-time

Pay: ₹25,000.00 - ₹38,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person