Hair Transplant Counsellor

Job Title: Hair Transplant Counsellor

Location: QHT Clinic, Ranipur More, New Model Colony, Haridwar
Work Mode: On-site
Salary: Up to ₹35,000 per month (based on experience & communication skills)
Department: Patient Consultation
Reports To: Clinic Head

Role Overview:

The Hair Transplant Counsellor will be responsible for handling patient consultations, understanding their hair-related concerns, educating them about available treatments, and converting inquiries into confirmed procedures. The role requires strong communication, presentation, and follow-up skills to ensure a seamless patient experience.

Key Responsibilities:

• Conduct in-clinic consultations with walk-in and appointment-based patients.
• Understand patient needs, expectations, and medical background before recommending procedures.
• Explain hair transplant techniques, pre- and post-procedure care, and pricing options in a clear and confident manner.
• Maintain follow-ups with leads and ensure timely conversions.
• Coordinate with the medical and CRM teams for scheduling and case preparation.
• Maintain accurate patient records and update CRM regularly.
• Achieve monthly consultation and conversion targets.
• Ensure every patient interaction reflects trust, empathy, and professionalism.

Skills & Competencies:

• Excellent communication and interpersonal skills (English and Hindi).
• Confident in patient handling and consultation discussions.
• Good understanding of hair transplant and cosmetic procedures (training will be provided).
• Sales and conversion-focused mindset.
• Strong follow-up and reporting ability.
• Basic computer proficiency (MS Office / CRM tools).

Qualifications & Experience:

• Graduate in any stream (Science / Healthcare background preferred).
• 1–3 years of experience in patient counselling, cosmetic clinic sales, or healthcare service advisory roles.
• Prior experience in a dermatology, cosmetology, or hair clinic will be an advantage.

Work Details:

• Location: Ranipur More, New Model Colony, Haridwar
• Work Days: 6 days a week
• Timings: 09:30 AM – 06:30 PM
• Salary: Up to ₹35,000 per month

Job Types: Full-time, Permanent

Pay: ₹12,832.89 - ₹35,000.00 per month

Ability to commute/relocate:

• Haridwar, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How many years of experience you do have in counselling
• Your Current and expected salary in-hand monthly
• Notice period

Work Location: In person