Guest Services Specialist

Company Description

The Quorum is a contemporary work & social private members club that opened its doors in Gurgaon in 2018, with additional locations in Mumbai and Hyderabad. The club offers diverse work & social spaces, globally-inspired food and beverage, wellness services, and a curated art program to create a unique lifestyle experience for its patrons.

Role Description

This is a full-time on-site role for a Front Desk Associate located in Gurugram at The Quorum. The Front Desk Associate will be responsible for overseeing the daily operations of the front desk. This role involves managing front desk staff, ensuring excellent member service, handling member inquiries and issues, and maintaining a welcoming and efficient reception area.

Qualifications

• A degree in Hospitality Management or a related field with experience in Hospitality is mandatory.
• Excellent customer service skills
• Strong communication abilities
• Team player with good interpersonal skills
• Flexibility in work schedule, including evenings and weekends.