Guest Service Associate

We are having an opportunity for Experienced candidate from Hospitality Industry

The Studs Sports Bar & Grill

Job Role: Guest Service Associate / Steward
Job Location: Ranchi

Experience: Fresher from Hotel Management ( Diploma / Degree) to 1 year of experience

Interested candidate kindly share with me your updated CV on WhatsApp/Call @ 8655351841 between Mon to Sat 12 to 5 pm

Job Responsibilities -

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Record information in the logbook daily
• Ensure compliance with health and quality standards

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹24,000.00 per month

Benefits:

• Food provided
• Paid time off

Experience:

• Restaurant: 2 years (Required)

Work Location: In person